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Ace Hotel Brooklyn

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Traveller (138)
Room & Suite (82)
Videos (1)
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About

#6 of 102 hotels in Brooklyn
Location
Cleanliness
Service
Value
Travellers' Choice
Ace Hotel Brooklyn belongs to Boerum Hill, on the cusp of Downtown Brooklyn — a block from the Hoyt-Schermerhorn Station, at the ever-evolving intersection of everything. The latest chapter in Ace’s long romance with New York, we built Ace Brooklyn from the ground up: every piece in service of the borough’s tireless ingenuity, made to move and breathe right along with the city itself. Designed by longtime Ace collaborators Roman and Williams, the hotel’s Brutalist facade welds seamlessly with interiors inspired by the raw artist studio spaces of the European modernists. There’s a communal lobby, a large-scale installation by artist Stan Bitters, and guest rooms that feature floor-to-ceiling windows, panoramic views of Manhattan, Staten Island and the Statue of Liberty. We planted a verdant indoor garden complete with double-sided fireplace and sawtooth skylight, and made sure to furnish plenty of indoor and outdoor work spaces for our neighbors and guests — a lasting place to continue the city’s rich tradition of people doing things their own way, together.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Restaurant
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
Special Price:15% off room rate
219Reviews0Q+A37Room tips

Reviews
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Freddy Irving wrote a review 3 Apr
Brooklyn, New York1 contribution
I stayed @ the Ace Hotel in BKLYN on Valentines day weekend & I couldn't of had a better stay! The entire property is a breath of fresh air, the staff is super helpful, delightful and amazing, particularly Janeva who pretty much assisted with my reservation and made the stay EXTRA special, & Marc who was extremely helpful with recommendations on nearby eats. I had a great view of Brooklyn & was even able to spot the Statue Of Liberty from my room! Great location, even better staff, bar & restaurant was awesome I definitely will be stay here again!!!
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Date of stay: February 2024
Value
Rooms
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey Fredrick, Thank you for choosing to spend Valentine's Day weekend with us at the Ace Hotel in Brooklyn! We're absolutely delighted to hear that you had such a wonderful stay and that our property provided a breath of fresh air for your special occasion. We're thrilled that our staff, especially Janeva and Marc, went above and beyond to make your stay extra special. It's heartwarming to know that their helpfulness and delightful service contributed to your overall experience. We'll be sure to pass along your kind words to them. It's fantastic that you enjoyed the great view of Brooklyn from your room and even spotted the Statue of Liberty! We're pleased to hear that our location was convenient for you and that you appreciated our bar and restaurant offerings. Thank you for your glowing review and for choosing to stay with us. We can't wait to welcome you back for another memorable stay at the Ace Hotel in Brooklyn! Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SpecnerN wrote a review Aug 2022
Burlington, Vermont59 contributions20 helpful votes
Hotel's Favourite
Hard to beat this location in downtown Brooklyn right by the subway and within walking distance to Dumbo. The rooms are well designed and full featured. Helpful and friendly staff as well. Would definitely stay there again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Ronald Lewis, Owner at Ace Hotel Brooklyn
Responded 18 Aug 2022
Hey Spencer, We truly appreciate the great review. I'm glad our central location in Brooklyn allowed you to explore the area and take advantage of your time in the city. We'll see you very soon! Cheers, Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica G wrote a review 1 Apr
1 contribution
We really enjoyed our stay at the Ace hotel! We were there for a March madness and it was a quick walk to the Barclays Center and the subway station which was super convenient. It was a super funky vibe with large, comfortable bright rooms. There were tons of hooks/hangers and places to put your stuff along with a desk, large couch and chair to spread out. The staff was super friendly and attentive. We went to the lobby bar one night and had great cocktails and enjoyed the live dj. Overall would highly recommend if you are looking for a place in Brooklyn.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey Jessica, Thank you for choosing to stay with us at the Ace Hotel and for taking the time to share your experience. We're thrilled to hear that you enjoyed your stay with us during March Madness! It's fantastic that you found our location convenient for your visit to the Barclays Center and for accessing the nearby subway station. We're glad that our vibrant and funky vibe, along with our large and comfortable rooms, provided you with a welcoming and enjoyable experience. Providing ample storage space and comfortable amenities is important to us, so we're delighted that you found everything you needed during your stay. We're delighted to hear that you had a great experience with our friendly and attentive staff, and that you enjoyed the lively atmosphere at our lobby bar with great cocktails and live DJ entertainment. Thank you for your recommendation, and we look forward to welcoming you back to the Ace Hotel for another memorable stay in Brooklyn! Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VD B wrote a review 1 Apr
1 contribution
The room felt like a shabby dorm room. Multiple things broken (refrigerator, lamp). There’s a club/bar in the lobby and a DJ you can hear all the way from the top floor into the middle of the night. And twice this weekend, the fire alarms woke up all the hotel guests in the middle of the night and lasted for an hour, with mass confusion amongst the guests and the staff unable to turn it off. Apparently the faulty alarms get set off by shower steam and can’t be turned off. Hotel guests (including myself) had to evacuate via stairwells from as high as the 13th floor). Also, the hotel has hidden “amenities fees” when you check in on top of the reservation fee, which is becoming standard practice but is a scam that should be illegal. Stay elsewhere.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey 191vdb, Thank you for taking the time to share your experience. Please accept our sincere apologies for the inconveniences you encountered during your stay. Your feedback is invaluable to us as we continually strive to improve our services and facilities. We are deeply sorry to hear that your room did not meet your expectations and that you experienced issues with broken amenities. This is certainly not the level of quality we aim to provide, and we assure you that we will address these maintenance issues promptly to prevent any future occurrences. Regarding the noise from the club/bar in the lobby and the DJ, we understand how disruptive this can be and apologize for any disturbance it caused during your stay. While this was a special event, in the future we will take more steps to minimize noise levels in consideration of our guests' comfort. As for the fire alarms, we apologize for the inconvenience and confusion caused by the alarms. We take fire safety very seriously, and while the alarms are designed to ensure our guests' safety, we recognize the need to prevent false activities in the future and improve our response procedures. Regarding the amenities fees, we apologize if this was not made clear to you upon booking, and we will review our partners communication practices to ensure transparency in our pricing structure. We understand your disappointment, and we truly regret that we did not meet your expectations on this occasion. We hope you will reconsider staying with us in the future, as we would welcome the opportunity to regain your trust and provide you with the exceptional experience you deserve. Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve C wrote a review Mar 2024
Sayville, New York, United States81 contributions44 helpful votes
This is a really beautiful hotel with spacious, well appointed rooms and incredibly comfortable beds. The amenities are great as is the friendly, attentive staff. It’s also very easy walk from Atlantic terminal or the A/C subway stops at Hoyt/Schermmehorn Street. A quick walk to BAM and also to several excellent dining establishments.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey Steve, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our hotel beautiful and our rooms spacious and well-appointed. Providing comfortable beds and excellent amenities is a top priority for us, so we're delighted that you enjoyed them during your stay. We're also pleased to hear that you found our staff to be friendly and attentive. Ensuring our guests feel welcome and well taken care of is something we take great pride in. It's wonderful that you found our location convenient, with easy access to Atlantic Terminal and the A/C subway stops at Hoyt/Schermerhorn Street. We're glad you were able to explore nearby attractions such as BAM and enjoy dining at the excellent establishments in the area. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another memorable visit in the future. Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa B wrote a review Mar 2024
15 contributions22 helpful votes
The Hotel was the designated hotel for a wedding I was attending and was excited to go back as I have been there a number of times visiting my daughter. I mentioned during the last time I was there that I loved my room and they had it ready for me this visit which was much appreciated. Love the vibe of the lobby and the adjacent bakery for breakfast and lunch and the bagel store on the other corner. Super convenient to downtown Brooklyn and all parts south. Clean and neat good temperature control which I am fussy about. Staff friendly all around a another great visit.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey Lisa, Thank you for choosing to stay with us once again and for sharing your wonderful feedback. We are thrilled to hear that you had another great visit and that we could make your stay even more enjoyable by having your favorite room ready for you. It's fantastic to know that you love the vibe of our lobby and enjoy the convenience of the adjacent bakery for breakfast and lunch, as well as the bagel store nearby. We're glad that our location makes it easy for you to explore downtown Brooklyn and other areas. Maintaining cleanliness and ensuring a comfortable temperature are top priorities for us, so we're pleased that you found our facilities to be clean and that our temperature control met your preferences. We truly appreciate your kind words about our friendly staff, and we look forward to welcoming you back for many more enjoyable visits in the future! Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward B wrote a review Mar 2024
1 contribution
Such a cool place to stay- almost too cool for me! Staff is friendly. The location is convenient to the subway. Room decor is unlike any other hotel I’ve ever stayed. Wood accents, massive window, great snacks, and a record player. Plus an acoustic guitar!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 1 week ago
Hey Edward, Thanks for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be a cool and unique place to stay! We're glad to know that you appreciated our friendly staff, convenient location near the subway, and the distinctive room decor with wood accents and a massive window. It's wonderful to hear that you enjoyed the assortment of snacks provided and the addition of a record player and acoustic guitar for your entertainment. Your kind words mean a lot to us, and we're thrilled to have exceeded your expectations. We hope to have the pleasure of welcoming you back for another memorable stay in the future. Ron @ Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arthur Berg wrote a review Mar 2024
Manhattan Beach, California1 contribution1 helpful vote
I just returned from my sons wedding where the majority of both families and friends stayed at the Ace Hotel Brooklyn. The hotel was fantastic and the staff amazing! The staff went out of their way to help everyone involved, anticipated our needs and paved the way for a wonderful, stress-free celebration. Thanks to the All-Star staff including Janera, Ronald, Vanessa, Micki, Gerry and Tyler. They are truly the Dream Team!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 3 weeks ago
Wow, what a heartwarming review! We're absolutely thrilled to have been a part of such a special occasion for you and your family. Being able to contribute to the joy and success of your son's wedding is what we live for! It's music to our ears to hear that our amazing staff, went above and beyond to ensure everything ran smoothly and stress-free. They truly are our dream team, and we're incredibly proud to have them on board! Your kind words mean the world to us, and we can't wait to welcome you all back for more unforgettable memories in the future. Until then, here's to love, laughter, and happily ever after! Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mina S wrote a review Mar 2024
1 contribution
We booked through booking.com and our reservation shows a room with two double beds, and total charge including taxes and fees. The receptionist said that they got a reservation with one double bed and it does not include the resort fees. We ended up paying 230USD extra in two nights for resort fees and to upgrade the room.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 3 weeks ago
Hey Mina, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any confusion or inconvenience you experienced regarding your reservation and the discrepancies with the room type and fees. We strive to provide clear and accurate information to our guests, and it's disheartening to hear that your expectations were not met upon arrival. We understand the frustration that may arise from unexpected charges, and we apologize for any inconvenience this may have caused. We will certainly review our booking procedures and communication protocols to ensure that such issues are minimized in the future however you booked through a 3rd party we do not partner with. In this situation the 3rd party/travel agent is responsible for communicating all details related to the stay including applicable fees and the correct room type the way we do on our site(travel agents/3rd parties we dont partner with do this to minimize the upfront cost and make their deals seem better despite knowing of the fees). Please know that we are here to assist you in any way we can to make your stay as comfortable and enjoyable as possible. Please reach out via email(frontdesk.bk@acehotel.com) with your contact information and we will find a resolution. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Ron & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sedgmanlevitan wrote a review Mar 2024
Brookline, Massachusetts8 contributions4 helpful votes
The Ace Hotel in Brooklyn is superb. All of the staff are exceptionally friendly and helpful. during our recent stay Vanessa at the front desk helped us get an early check in to facilitate participating in an important work meeting. Gerry at the front desk is also terrific. Mickey, the valet is always helpful and makes our arrival and departure a breeze! The food at the coffee bar is delicious and the restaurant is great. It would be helpful is coffee were available before 7am for early risers and international travelers. Compared to other hotels in the area, the Ace is always the place to stay. Well designed comfortable rooms, excellent service, great food and wonderful staff, across the board.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The ,medium skyline rooms are excellent. The one bedroom suites are also great for families.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Lewis, Guest Services / Front Office at Ace Hotel Brooklyn
Responded 4 weeks ago
Hey Sedgmanleviten, Thank you so much for taking the time to share your wonderful experience at the Ace Hotel in Brooklyn. We are thrilled to hear that you found our hotel to be superb and that our staff members, including Vanessa, Gerry, and Mickey, provided exceptional service throughout your stay. We will be sure to pass along your kind words to them and the rest of our team. It's fantastic to know that you enjoyed the delicious food at our coffee bar and restaurant, and we are grateful for your feedback regarding the availability of coffee before 7am. We understand the importance of accommodating early risers and international travelers, and we will certainly take this into consideration as we continue to improve our offerings. We are delighted that you found our rooms to be well-designed and comfortable, and we take great pride in providing excellent service to all our guests. Your recommendation means the world to us, and we are honored to be your preferred choice when visiting the area. Once again, thank you for your kind words and for choosing to stay with us at the Ace Hotel. We look forward to welcoming you back for another exceptional experience in the near future. Rona & Team @ Ace BK
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£191 - £346 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBrooklynBoerum Hill
NUMBER OF ROOMS
287
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ACE HOTEL BROOKLYN - Updated 2024 Reviews (New York)

Frequently Asked Questions about Ace Hotel Brooklyn
Which popular attractions are close to Ace Hotel Brooklyn?
Nearby attractions include Brooklyn Tabernacle (0.3 miles), Bargemusic (0.2 miles), and Alamo Drafthouse Cinema (0.2 miles).
What are some of the property amenities at Ace Hotel Brooklyn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ace Hotel Brooklyn?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel Brooklyn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ace Hotel Brooklyn?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ace Hotel Brooklyn?
Conveniently located restaurants include Sottocasa Pizzeria, Junior's Restaurant, and Dekalb Market Hall.
Are there opportunities to exercise at Ace Hotel Brooklyn?
Yes, guests have access to a fitness centre during their stay.
Is Ace Hotel Brooklyn located near the city centre?
Yes, it is 0.5 miles away from the centre of Brooklyn.
Are any cleaning services offered at Ace Hotel Brooklyn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel Brooklyn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Brooklyn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.