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All reviewsdino bbqroom was cleansubway stationunion stnew yorkthe wi fipark slopefront desk agentrooms are smallhotel is greatbagelsstayed one nightindustrial areaatlantic avenuepleasant staythe general managerthird floor
Good hotel, clean, basic rooms. Walls are not very sound proof, and pipes are loud. Be aware that there is very limited parking 10-12 spots max! and it is $35 +tax per night. Continental breakfast is good, and easy access to the union street metro...More
1 Thank lsteven8
Response from HotelStaff625, General Manager at Holiday Inn Express BrooklynResponded 6 December 2017
Thank you for your review. I am glad to hear that overall your experience was positive. Parking at our hotel is limited because our hotel is located in what is becoming Brooklyn's new transitional neighborhood and we advise our guests to reserve on...More
I am usually a fan of Holiday Inn Express. We stayed at this location because it was near to a family member's apartment, where we were spending some time over Thanksgiving. This stay was pretty much a disaster. Although I am a gold IHG member,...More
Thank Karen L D
Response from HotelStaff625, Manager at Holiday Inn Express BrooklynResponded 4 December 2017
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all...More
The first thing you notice about the hotel is it seems somewhat out of place in that it is not in a hotel area and you would not expect to find a hotel where t is. Don't let that put you off because it is...More
1 Thank lenharvey911
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 15 October 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the neighborhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Apart from having the world's slowest elevator, this hotel is great.
Staff are pleasant while taking no nonsense. They even arranged to receive a FedEx parcel for me at short notice while I swanned around New York.
Breakfast in included and is a self-service affair,...More
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 2 October 2017
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay with the maintenance department, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More
Stayed here last minute for work and they were out of spots in their lot, so had to drive around quite a bit to find a parking spot. Dinosaur BBQ right across the street came in handy, but the room was super small, even for...More
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 10 September 2017
Thank you for taking the time to provide us feedback on your recent stay at our property. We regret that your stay with us has been negatively impacted by the availability of parking and the size of our rooms. Parking with us is...More