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Holiday Inn Express Brooklyn

360 reviews
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Traveller (80)
Room & Suite (179)
Dining (36)
Overview
  • Excellent25%
  • Very good30%
  • Average25%
  • Poor11%
  • Terrible9%
Travellers talk about
“dino bbq”(6 reviews)
“room was clean”(25 reviews)
“subway station”(24 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair access
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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All reviewsdino bbqroom was cleansubway stationunion stnew yorkthe wi fipark slopefront desk agentrooms are smallhotel is greatbagelsstayed one nightindustrial areaatlantic avenuepleasant staythe general managerthird floor
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11 - 15 of 298 reviews
Reviewed 4 December 2017 via mobile

Good hotel, clean, basic rooms. Walls are not very sound proof, and pipes are loud. Be aware that there is very limited parking 10-12 spots max! and it is $35 +tax per night. Continental breakfast is good, and easy access to the union street metro...More

1  Thank lsteven8
Response from HotelStaff625, General Manager at Holiday Inn Express BrooklynResponded 6 December 2017

Dear Guest, Thank you for your review. I am glad to hear that overall your experience was positive. Parking at our hotel is limited because our hotel is located in what is becoming Brooklyn's new transitional neighborhood and we advise our guests to reserve on...More

Reviewed 30 November 2017

I am usually a fan of Holiday Inn Express. We stayed at this location because it was near to a family member's apartment, where we were spending some time over Thanksgiving. This stay was pretty much a disaster. Although I am a gold IHG member,...More

Thank Karen L D
Response from HotelStaff625, Manager at Holiday Inn Express BrooklynResponded 4 December 2017

Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all...More

Reviewed 9 October 2017

The first thing you notice about the hotel is it seems somewhat out of place in that it is not in a hotel area and you would not expect to find a hotel where t is. Don't let that put you off because it is...More

1  Thank lenharvey911
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 15 October 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the neighborhood. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,...More

Reviewed 1 October 2017

Apart from having the world's slowest elevator, this hotel is great. Staff are pleasant while taking no nonsense. They even arranged to receive a FedEx parcel for me at short notice while I swanned around New York. Breakfast in included and is a self-service affair,...More

Thank WFProductions
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 2 October 2017

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay with the maintenance department, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More

Reviewed 8 September 2017

Stayed here last minute for work and they were out of spots in their lot, so had to drive around quite a bit to find a parking spot. Dinosaur BBQ right across the street came in handy, but the room was super small, even for...More

Thank ninjagenie
Response from rshati, Front Office Manager at Holiday Inn Express BrooklynResponded 10 September 2017

Dear Ninjagenie, Thank you for taking the time to provide us feedback on your recent stay at our property. We regret that your stay with us has been negatively impacted by the availability of parking and the size of our rooms. Parking with us is...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Breakfast Available
Laundry Service
Details
Price range
US$109 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Brooklyn
Room types
Non-Smoking Rooms
Details
Price range
US$109 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Brooklyn
Room types
Non-Smoking Rooms
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Traveller (80)
Room & Suite (179)
Dining (36)
Amenities (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RnG H
11 April 2017|
AnswerShow all 6 answers
Response from WhyMee2 | Reviewed this property |
No fridge or microwave in my room. There was a huge space on the tv stand that looked like a microwave or fridge could of once occupied this space.
0
Votes
Pat100H
16 September 2016|
AnswerShow all 6 answers
Response from rshati | Property representative |
Hello Pat 100H, We do not have safety deposit in the rooms however, they are available at the front desk. Regards, Rehana S, Front Office Supervisior
1
Vote
clemsongurl
21 August 2016|
AnswerShow all 6 answers
Response from Howie87 | Reviewed this property |
I know ours did. I'd be surprised if the test didn't
1
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Room Tips
"request high floors if you are looking for views"
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"Definitely not Floor 1, but unsure what's best because there's only 1 elevator."
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"We were just given a room.We had no choice but t was very nice and air-conditioned.."
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"Get a room on a low floor as the elevator takes forever...no really, it does!"
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