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Chalet Village

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475 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Bowdon, Georgia
Reviewed 3 days ago NEW

we checked in at a gorgeous office with super friendly staff. The cabin we stayed in was well appointed, spotless and had beautiful views. The MAIN problem is that there was no mention of the pig trail you traverse to get to the cabin. One lane and several places have blind spots. It's not for the faint at heart and...

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Helpful?
1Thank Lisa V
chalet123, Manager at Chalet Village, responded to this review

Thank you so Much for your review, we apologize you were unaware of the location of this chalet, we do disclose the location in the description and the name is also a clue of its higher elevation on the mountain, we also do recommend 4 wheel drive vehicles in case of inclement weather as we do get snow in the...

Fayetteville, Tennessee
Reviewed 1 week ago

Never a disappointment when using this company. The staff upon check in always friendly and very helpful. We continue to use this company when making trips to Gatlinburg and Chalet Village is the only place we will stay, such a special place and so many memories. They actually accommodated us after the fire destroyed the first place we had rented...

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Helpful?
1Thank Rebecca B
Tallahassee, Florida
Reviewed 3 weeks ago

My family spent Christmas at the Cardinal Ridge Chalet. The mountain roads were surprisingly steep, so prepare for that. Being from Florida, driving up for he first time was pretty scary, but once we got to the top it was totally worth it. BEAUTIFUL view of Gatlinburg and Pigeon Forge. Although, not wanting to drive back down the first night,...

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Helpful?
1Thank cierraalexandria
chalet123, Manager at Chalet Village, responded to this review

Happy Holidays and thank you for your review! All the best for 2017. Kevin H. White ( General Manager )

Cooper City, Florida
Reviewed 22 November 2016 via mobile

We loved our stay Chalet Village the views are amazing, the house was nice and clean. You just need to be careful going up and down the mountain, would have loved it more if it had laundry detergent as other places do. Otherwise everything was great, there is also a pool table and hot tub downstairs. We even saw two...

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Helpful?
3Thank EllieSells
chalet123, Manager at Chalet Village, responded to this review

Thank you for Staying with Chalet Village Properties, we appreciate your review. All the best for 2017! Kevin H. White ( General Manager)

Avon, Indiana
Reviewed 20 November 2016

This was our first trip to Gatlinburg. We came to celebrate my husband 40th birthday. The cabin was breathtaking. Very clean, roomy, and just Amazing especially for the price. The staff at the office was great!!! We will definitely be back!!!

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Helpful?
Thank dajour0817
chalet123, Manager at Chalet Village, responded to this review

Thank you for your comments and for your review, we hope you will return to visit again. Kevin H. White ( General Manager)

Destrehan, Louisiana
Reviewed 17 November 2016

Hearts Desire was a very nice chalet. While the utensils need some updating, the overall comfort and cleanliness of the chalet was very good. I would advise any traveler to arrive during daylight hours in order to get to any of the chalets, as the roads are very narrow, signs are hard to see at night, and there are no...

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Helpful?
Thank tlsayre
chalet123, Manager at Chalet Village, responded to this review

Thank you for your review, we appreciate your business. Kevin H. White ( General Manager )

East Hartford, Connecticut
Reviewed 2 November 2016

Chalet Village is a beautiful place for a Gatlinburg vacation. We stayed for a week with our friends (we're all from CT) and the place was awesome. The views were to the north and this was a great time to be there as this was almost the peak for fall foliage season. Our unit was 2 levels and2 suites along...

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Helpful?
Thank GregBeam
chalet123, Manager at Chalet Village, responded to this review

Thank you for staying with Chalet Village Properties, we appreciate your comments and your review. Kevin H. White ( General Manager)

Knoxville, Tennessee
Reviewed 29 October 2016 via mobile

Have stayed with Chalet Village properties several times before and they are wonderful to work with! Have a favorite chalet and hopefully will get to reserve it again on our next trip to the mountains! Thank you for such great accommodations!!

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Helpful?
1Thank Betsy T
chalet123, Manager at Chalet Village, responded to this review

Thank you Very much for taking time to give us a review, your comments help us provide excellent service and maintain our accommodations. Kevin H White ( General Manager)

Detroit, Michigan
Reviewed 27 October 2016

We discovered Chalet Village 8 years ago, and have not looked back since. We have stayed in 3 different Chalets, however, 811 High Places has become our home while in the Smokies. It fits our family perfectly. The Chalet is in a perfect location with an outstanding view. Very clean and well appointed with everything you need along with wonderful...

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Helpful?
1Thank mzambo
chalet123, Manager at Chalet Village, responded to this review

Thank you very much for your review and your repeat business!! Guests like you help us maintain our great service and value. Kevin H White ( General Manager )

Reviewed 11 October 2016 via mobile

We stayed in cabin 819 with a group of 10 friends. We had an amazing time! The cabin is very comfortable with plenty of fun things to do. The views alone were worth every penny. Some of the amenities we used while there were the hottub, 2 large balconies, pool table, air hockey, flat screen TVs in every room, board...

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Helpful?
Thank Justin S
chalet123, Manager at Chalet Village, responded to this review

Thank you very much for your review, we appreciate your business as well! Kevin H. White ( General Manager)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
Things to do
  • Hot Tub
  • Pool
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Luxury 1 to 8 bedroom cabins and chalets. Chalet Village has been family owned and operated since 1972 offering location and quality accommodations second to none. Our cabins are adjacent to Gatlinburg, The National park, & Pigeon Forge. We offer year round access & the perfect cabins & chalets for any vacation stay. ... more   less 

Additional Information about Chalet Village

Address: 1441 Wiley Oakley Dr, Gatlinburg, TN 37738-4301
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £80 - £608 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalet Village 3*
Number of rooms: 105
Also Known As:
Chalet Village Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Village staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chalet Village will assist in finding great location and size of chalet for your needs.”
 of 5 bubbles tlsayre, 17 Nov 2016 | Read review
“Look at the photos online to determine what viewa and amenities you would like best.”
 of 5 bubbles GregBeam, 2 Nov 2016 | Read review
“Roads up the mountain were pretty steep.”
 of 5 bubbles Larmad, 15 Jul 2016 | Read review
“A favorite!”
 of 5 bubbles ronsliga, 4 Jul 2016 | Read review
“best view, clean, good for couples”
 of 5 bubbles Qqqqzj, 1 Jun 2016 | Read review
5 of 5