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Summit Manor Condominiums

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Traveller (40)
Room & Suite (28)
Dining (3)
Ratings and reviews
  • Excellent59%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible5%
Travellers talk about
“these condos”(7 reviews)
“nice condo”(6 reviews)
“full kitchen”(9 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair access
Meeting Rooms
Self-Serve Laundry
3 Star Hotel
Offers from Summit Manor Condominiums
Hotel packages
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Location and contact
110 Bon Air Dr, Gatlinburg, TN 37738-3369
Hotel website
27.5 miles to Mc Ghee Tyson Airport
54 restaurants are within a 0.25 mile radius
0.5 miles from Ripley's Aquarium of the Smokies
View nearby attractions and restaurants
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Reviews (78)
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78 results
Traveller rating
45
18
8
3
4
Traveller type
Time of year
LanguageEnglish
45
18
8
3
4
Show reviews that mention
All reviewsthese condosnice condofull kitchengreat locationgranite counterscherokee grillmain bedroomsmall bathroomsecond bedroomwalking distancecades covewhirlpool tubexcellent stayplace to stayhome away from homeeasy accessfamily vacation
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1 - 5 of 78 reviews
Reviewed 1 week ago

Booked for June 2nd through Summit Manor reservations. Received confirmation number and email. When we arrived presented copy of email. We were told not in their computer and room already rented to someone else. Showed them the letter again. Was told I don’t care what...More

Thank Ray B
Reviewed 4 weeks ago

I would never recommend staying here. When we arrived, the cable, internet, and the condo phones did not work at all. The second day we were here, our hot water went out. The staff was rude and impolite, would not fix the hot water issues,...More

Thank katiewallacechesser
Reviewed 4 weeks ago

I initially had a bit of a problem with the booking process, I booked through a third party and the system booked me in and acknowledged the booking. However, even though the Summit Manor confirmation suggested that the deposit was paid, no money had been...More

Thank JeremyKingsbury
Reviewed 16 June 2018 via mobile

Nice condo! Very Clean and modern with comfy beds and large bathrooms. Tile and granite counters and leather furniture. Home away from home! The kids loved the pool and hot tub. Even enjoyed seeing a mama and baby bear on location under the bridge of...More

Thank CraigandAngieDalton
Reviewed 12 June 2018 via mobile

Great location near the parkway. Most attractions with in walking distance. Nice condo. Would have gave a 5 star rating but very steep incline to condos. Found out at the end of our stay there was an elevator on the other side of the property...More

Thank Mark M
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Self-Serve Laundry
Non-Smoking Hotel
Free Parking
Wheelchair access
Meeting Rooms
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Details
Price range
US$184 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$184 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (40)
Room & Suite (28)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Ray B
How does this happen? Booked for June 2nd through Summit Manor reservations. Received confirmation number and email. When we arrived presented copy of email. We were told not in their computer and room already rented to someone else. Showed them the letter again. Was told I don’t care what your letter says we go by what our computer says. I have 3 year old special needs granddaughter with us. She has a trech and requires a venterlator to sleep. We asked for help in finding a place to stay since we were on the road for 13 hrs and was not familiar with Gatlinburg area. Offered us a room that had a strong smell of urine and mold. We could not take a chance for medical reasons plus the room was worse than any motel room I have ever seen. Asked it they could call around and help us find a place . We were told just ride around and look for a vacancy. I asked to speak to manager was told not way to get in touch with him. I left msg for him to call me. No return call. After 7 phone calls and messages left I finally decided to hold on until I was able to speak with Bryan the property manager. He was no help he offered 1 night stay on our next visit.The way we were treated there won’t bea next visit. We were treaded like it was our mistake and was treated very un professional. If you book with them a confirmation number and email does not mean you will have a place to stay when you arrive. Chamber of commerce written to and all they did was fwd my letter to Bryan and he offered the same 1 free night on next visit .Be careful and do not book through Summit Manor reservation.
15 July 2018|
AnswerShow all 2 answers
Response from Ray B | Reviewed this property |
No I booked 6 days originally threw vacaysta.we then decided to add another day on the front end. We were told to call Summit Manor direct. We did and confirmation letter was from summit manor. When we tried to check in we... More
0
Votes
Room Tips
"Do not book through Summit Manor condo"
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"The end condos near the elevator (didn't suffer from elevator noise) offer dual aspect main balcony, high..."
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"All of the rentals seem nice, priced higher, the higher up you go"
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"Do not make reservation online. Only call Summit Manor directly at 866-712-1342. Otherwise the reservation..."
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