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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,103 Reviews from our TripAdvisor Community

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Showing 3,090: English reviews
Start your review of Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Reviewed 3 days ago NEWvia mobile

The rooms were nice sized and very clean. Excellent room service. Check in and out was nice and convenient. Beautiful views from our room. Would definitely stay there again. Close to food, attractions and shopping.

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Helpful?
Thank Jacquelyn F
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for sharing your experience on TripAdvisor. We are delighted that you enjoyed your stay with us and look forward to having you back again very soon! Kindest regards, Sharon

HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The park vista is a glorious place It's a clean and tidy space Dottie was our server When we ordered the black bean burger The flavor was yummy It was well worth the money The view was so hot So I took a snapshot My camera was running out of power So I left it in the socket of the...

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3Thank Becky F
About Hotel's Favourite Review
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for sharing this very creative story regarding your stay! We loved it!!! I have shared your notes with our Director of Housekeeping and I assure you she and her team will work diligently to locate your missing charger. We hope to have you back with us again very soon! Safe travels, S. Rinehart Director of Sales

New York City, New York
Reviewed 4 days ago NEW

Loved the location of Park Vista - DoubleTree by Hilton Hotel . Away from the craziness of downtown, with magic view of the Smoky Mountains. There is no other locations in town. We loved coming back from noisy Parkway to the quiet of the hotel and sit by the fire lit just outside the hotel daily. If you don't want...

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Helpful?
Thank ane4ka_100
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and thank you so much for sharing your experience on TripAdvisor. We hope to have you back for another visit soon! Kindest regards, Sharon

Coastal South Carolina, South Carolina
Reviewed 4 days ago NEW

The park vista is a beautiful gem of a hotel high in the smokies. The staff and servers are very helpful and go beyond to accommodate ! The lobby is tastefully done, bar area fun and conducive to meetings , and in our case reunions. Loved that they had a shuttle to and from town. A great experience

Review collected in partnership with DoubleTree by Hilton
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Thank Robyn M
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We are delighted that you enjoyed your visit with us and it is always great to receive such wonderful compliments on our team and the service we provide. I will certainly be sharing your review with our entire team. Thank you for staying with us and we look forward to having you back soon! Sharon

knoxville, tn, United States
Reviewed 4 days ago NEW

From the check in to check out, the entire staff was most accommodating . Attended a State convention with over 200 members in attendance. All the staff people were v friendly and helpful in all areas of service. Food was very tasty and they were able to provide for those with special needs. The Trolley came up to the hotel,...

Review collected in partnership with DoubleTree by Hilton
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Thank j0hnhu
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We are delighted that you took the time to share your experience on TripAdvisor and it is great to know that we took very good care of you during your visit. Thank you so much for choosing to stay with us and we hope you will visit us again soon. Kindest regards, Sharon

Weymouth, Massachusetts
Reviewed 6 days ago NEWvia mobile

This hotel was superb. The staff was so nice and accommodating, the views were magnificent, and the rooms were spacious and comfortable. The kids loved the pool area and it is so easy to get around with the trolley coming right to the front door.

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Helpful?
Thank scf79
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. Our team will appreciate hearing about how much you enjoyed their hospitality. Thank you for choosing to bring your family to stay with us during your visit to the Smokies and look forward to having you back with us again soon! Kindest regards, Sharon R.

Wisconsin
Reviewed 1 week ago NEW

What can I say...The view, the service, the affordable luxury...The most relaxing part of our trip! There's something about a warm evening around the fire pit...Watching the Smokies slowly fade away with the sun... Complete serenity

Review collected in partnership with DoubleTree by Hilton
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Thank DominicandAshley
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Wow! Your description of our beautiful views gave me goose bumps!! You are right - it is complete serenity! Thank you for taking a moment to share with others how much you enjoyed your stay with us. We appreciate you allowing us to host your visit to the Smokies and hope to have you back with us again very soon!...

Sarasota, Florida
Reviewed 1 week ago NEWvia mobile

We went there because we heard that the views from the hotel were spectacular and we were not disappointed. The view is amazing. The rooms themselves are very dated and quite dark . We enjoyed our stay but felt that the hotel could really used a major refurbishment. It was probably an elegant hotel many years ago but it's really...

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Helpful?
Thank jonsha
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We appreciate you taking the time to share your experience during your recent stay with us! We are delighted you enjoyed the views of our beautiful Smoky Mountains National Park and the City of Gatlinburg! The views from every guestroom truly are spectacular; and with the exterior wall being all glass with a sliding door, when you pull the drapes...

Knoxville, United States
Reviewed 1 week ago NEW

Mountain Views are awesome. Hotel is full service except for no Bell Captain. Good for 200 person convention environment. Food service for banquet was good. Hotel staff was very friendly and helpful. We were treated like our business mattered and staff was helpful.

Review collected in partnership with DoubleTree by Hilton
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Thank 492suzanb
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking a moment to share your recent experience with us. We appreciate you sharing the positive comments about our team and our food service and I will certainly share your comments with our team as they will appreciate knowing they are doing a good job. We normally have a bellman on duty, so I do apologize that...

Crossville, Tennessee
Reviewed 1 week ago

Immediately upon arriving a bellman assisted in loading our belongings and used fastest route to our room. Front desk staff were very professional and pleasant. He then went on to inform me of pertinent hotel information. We used the trolley he told us about which saved us precious time and money. The trolley ride was memorable. The driver informed us...

Review collected in partnership with DoubleTree by Hilton
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1Thank N3863RCrobinp
Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so very much for taking the time to share how much you enjoyed your recent stay with us. I will be certain to share your comments with our team as they always love to hear about our guests having a great experience. We look forward to having you back with us again soon! Kindest regards, S. Rinehart

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Amenities

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  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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