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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,003 Reviews from our TripAdvisor Community

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Showing 2,990: English reviews
Greensboro, North Carolina
Reviewed 4 days ago NEW

It's hard to believe this hotel survived the fire. The fire raged all around it but spared this hotel which has a helpful and courteous staff, a delicious breakfast and stunning views- even in winter! The indoor pool area is great for kids!

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Helpful?
Thank George H
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Beautiful breath taking views of the smokey mountains and view of the town wrapped into one. Polite and kind staff. A breakfast buffet with cooked to order omelets, pancakes and waffles. A pool with an awesome tree slide right there close to the hottub so you can relax or play with your children or grandchildren. Definitely one of the best...

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Helpful?
1Thank inkboyzgirl
About Hotel's Favourite Review
Martha W, Executive Administrative Assistant to General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us and sharing your experience with others. So glad you enjoyed the breakfast and the pool! Your loyalty and kind words are appreciated. We hope to see you again soon.

Tazewell, Tennessee
Reviewed 4 days ago NEW

The pool area has been transformed into a swimming playground for children, there's no longer a deep pool and a regular pool. Phone calls cost $9 and up (each) so beware of using the phone. The balconies are an awesome feature and the rooms are beautiful. The beds are very soft and the bathrooms are top notch, also. It was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Misty K
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you very much for taking the time to provide feedback. Please know that we work very hard to ensure that every stay at our hotel is memorable. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be...

Pawleys Island, South Carolina
Reviewed 4 days ago NEW

The staff at this location was rude and combative. It was obvious that they did not care about the guest or their comfort. They lacked customer service skills, patience, and overall ability to run/work with the public. I would highly recommend looking elsewhere when you are in this area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ryan H
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. I apologize that we did not meet your expectations. I can assure you that our main priority is for our guest to have an exceptional stay with us and we will do everything we need to do...

Sevierville, Tennessee
Reviewed 4 days ago NEW

Don't let the age of his property fool you. Complete renovations have brought it up to exceed even the newest hotels. Wonderful food service (tasty and $ value). Beautiful indoor pool/water park to please the kids. Meeting space for most any sized event, along with the staff to assure your event goes as planned....Not to mention the VIEWS, VIEWS, VIEWS....after...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank gsmfriend
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your wonderful review. We're so glad you had a great time. You are right, the views are amaing!! We look forward to your next visit.

Lenoir City, United States
Reviewed 5 days ago NEW

Service, bedding, quality food, incredible pool for kids, arcade, fitness center...all the reasons to enjoy this majestic property located overlooking the most amazing Smoky Mountains. Don't sell yourself short, this hotel is the only place to stay while in Gatlinburg.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gretchen J
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're glad you enjoyed your visit and all the amenities we offer. We look forward to your next visit!!!

Maryville, Tennessee
Reviewed 5 days ago NEW

Room was clean and comfortable. The suite provided plenty of room for two people. The food was excellent! Close to town but not right in the middle of all the busy traffic. We are from East Stan and Gatlinburg has always been a favorite destination. The GSMNP is beautiful!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank amycG79ZH
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to share your most recent experience on TripAdvisor. Our team takes great pride in providing exceptional service and quality accommodations as our guests are our first priority. We look forward to having you visit with us again soon!

Knoxville, Tennessee
Reviewed 5 days ago NEW

The hotel is beautiful and has a great pool for children. The rooms are newly renovated and there is a great view of Gatlinburg and the Smoky Mountains. However, don't expect anything extra from the staff. We checked in a 11pm and requested 2 extra hours (late check-out) and staff was very rude and told us unless we were gone...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank katieb20933
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve addressed the problems you mentioned with our team. Thank you for alerting us to this issue, and we hope you’ll give us another chance to show you the quality hospitality you expect...

Hazlehurst, Georgia
Reviewed 6 days ago NEWvia mobile

All around great Hotel we was on the 14th floor with a great mountain view and the breakfast buffet was really good and everyone from the breakfast area to the bar and front desk was so nice and very helpful we look forward to coming back real soon

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Helpful?
Thank Lairsey1985
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Colonial Heights, Tennessee
Reviewed 1 week ago

This is a fun place to stay in Gatlinburg, one of the nicest of the old school hotels in the area. Built around the circumference of a tall cylinder, it has a nice bar, fire pit, beautiful views, and a decent restaurant. Shuttles can take you to and from downtown. My only complaints: 1) sometimes the wind whips around the...

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Helpful?
Thank LobstaJohnson
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review and taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback regarding the wireless internet service. We’re sorry that it didn’t work well during your stay. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £77 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travellers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a view facing the mountains, not downtown Gatlinburg and LOVED it!”
 of 5 bubbles GeorgeH552, 15 Feb 2017 | Read review
“see above, ask for a room away from the prevailing winds”
 of 5 bubbles LobstaJohnson, 12 Feb 2017 | Read review
“Ask for a room with views of the mountains or city. Hotel is a round so some will have better views than others.”
 of 5 bubbles KevHack, 31 Jan 2017 | Read review
“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
5 of 5