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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1294)
Room & Suite (538)
Pool & Beach (90)
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Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(107 reviews)
“pool area”(195 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,538)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Traveller rating
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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1,051 - 1,055 of 3,523 reviews
Reviewed 2 April 2016

Good: Views, parking, breakfast, pool trolley route, family friendly, kid friendly, right at entry to Roaring Fork, SMNP. Bad: No free internet, lunch, dinner, luggage carts, expensive rooms if not hunting for a deal or sale, would seek more intimate place if a couple. Will...More

Review collected in partnership with DoubleTree by Hilton
Thank Robert W
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Robert, Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will...More

Reviewed 1 April 2016

I have been going to Gatlinburg since before this hotel was built and have always wanted to stay here. The hotel itself is great and the view is tremendous. ( request a room on as high a floor as possible, we preferred the city view...More

Thank Lynda R
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Lynda, Thank you for taking the time to share your feedback with us. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve addressed the problems you mentioned with our team. Thank you for alerting us to...More

Reviewed 31 March 2016

Wow. Let's first start with the understaffing issue plaguing this facility. As you travel throughout Gatlinburg & Pigeon Forge, one thing becomes apparent, job opportunities are plentiful. It seemed as if every business was hiring, so it was no surprise to hear some of the...More

1  Thank gljohn0
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Valued Diamond Member, Thank you for sharing your feedback of your stay with us. I apologize that we did not meet your expectations. I was disappointed to read from your review that you had several issues at our resort including issues with the Wi-Fi,...More

Reviewed 30 March 2016

This vacation included a first-time stay at a Hilton DoubleTree Hotel. We arrived at the hotel and the room had spectacular view. When I made the reservation there was a message on the website that indicated that the hotel was nearing the end of a...More

7  Thank 658JanetS
Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 April 2016

Dear 658JanetS, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis while we finish our renovations....More

Reviewed 29 March 2016 via mobile

This hotel was the perfect getaway! We reserved a mountain view room and we were so glad we did! Having a view definitely made our whole experience better. The room was nice and big with the exception of the bathroom. Bed was pretty comfortable, hotel...More

Thank Jeanine C
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 3 April 2016

Dear Jeanine, Thank you for taking the time to send us a review. We are glad to hear that you enjoyed your overall stay with us! We’re very sorry your experience at our restaurant wasn’t up to our usual high standards and we’ve addressed the...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$130 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$130 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1294)
Room & Suite (538)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
18 April 2018|
AnswerShow all 5 answers
Response from Debradougan | Reviewed this property |
The trolly which is 50cents a person comes to the front door of the hotel. It goes right to the aquarium and downtown. The hotel itself is on a hill overlooking Gatlinburg and you will have to battle traffic and find and... More
1
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Byrde2010
20 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
11 January 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
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Room Tips
"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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"Request a mountain view"
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"Wind was howling in room facing the town."
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