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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    04/02/2018 05/02/2018
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$102/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$143Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$89
    SAVE US$54
    US$143Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$89
    SAVE US$54
    US$143Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$89
    SAVE US$54
    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travellers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Multilingual Staff
    Wheelchair access
    Business Centre
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (914)
    There are newer reviews for River Terrace Resort & Convention Center
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    251 - 255 of 904 reviews

    Reviewed 7 March 2016

    River Terrace is a perfectly-placed resort (within walking distance of the main Gatlinburg shopping district) with good service, a very good bar/grill, and other notable amenities. The rooms are roomy, but the bathrooms are outdated and in need of upgrade. The rooms were also pretty...More

    Thank Coe35
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 23 March 2016

    Thank you for taking the time to provide us with your observations and feedback. We are glad to know you were pleased with our property and its location. We are conveniently located close to all of the areas attractions, shopping and dining. We appreciate you...More

    Reviewed 1 March 2016

    I an shocked at how dirty this hotel is. I was in seven different rooms during a convention at this property. In 3 of the rooms that I was in there were spots of blood on the bedspreads. In two of the rooms the smell...More

    7  Thank TheSuze12
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 2 March 2016

    Thank you for being our guests and advising us of your concerns via TripAdvisor. We must admit that we are shocked by your comments. Our housekeeping team is there to ensure that each unit is spotless and ready for our guest’s arrival. As an experienced...More

    Reviewed 24 February 2016

    property is in process of bring remodeled!! room was clean but needs upgrades bad we have stayed here several times while hiking in the smokies! will return but after remodeling is over!! resturant has always had a problem with service nice setting with fireplace but...More

    Thank James W
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 1 March 2016

    Thank you for your review and repeat business. As you stated, we are currently working on renovations which are targeting the areas in need, mostly identified by guests such as yourself. We do regret to hear of any challenges faced with service at our on-site...More

    Reviewed 22 February 2016

    Was not very impressed with the room, very dated. Bathroom had nails coming through the wall. It was very noisy due mostly with a lot of kids running up and down the walkways and having a party in the next room. Will stay in a...More

    2  Thank Don5707
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 February 2016

    Thank you for sharing with us your thoughts and overall impression of the River Terrace Resort and Convention Center. We are happy to say that we have begun renovations at this location to address many issues in which guests have identified. Regarding the noise from...More

    Reviewed 17 February 2016 via mobile

    This hotel though very conveniently located to the downtown strip and along beautiful river and glorious views, the facility is run down. It's like Westgate resorts bought an old rundown days in. I stayed in room 3528 of river building. The pilot light went out...More

    1  Thank Jack G
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded 24 February 2016

    Thank you for visiting the River Terrace Resort and Convention Center. We regret to hear that you experienced some issues during your stay. Our objective is to provide all guests with superior service and accommodations. We apologize for any inconvenience. Rest assured your review will...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$65 - US$161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Cancelon, Travelocity, getaroom.com and Orbitz so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
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    Traveller (370)
    Room & Suite (132)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (211)
    Bathroom (31)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Carrie G
    23 September 2017|
    Answer
    Response from carol k | Reviewed this property |
    Did you check your email after posting? I know trip advisor has certain guidelines that have to be followed and you should have am email explaining those to you.
    -1
    Votes
    SettleC
    15 July 2017|
    AnswerShow all 4 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    24 June 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    2
    Votes
    Room Tips
    "Try to reserve a room on the water side. It is very soothing"
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    "Check your room before accepting it."
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    "Room with a balcony facing the river."
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    "Ground floor by swimming pool and creek."
    Read review
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