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Sleep Inn & Suites

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447 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Reviewed 5 days ago NEWvia mobile

Stayed here on a three day weekend getaway and had a great time. Room was clean and seemed well maintained. Pool and lazy river were clean and fun and breakfast was good. Just a short walk to all the attractions downtown. Overall a good property. Would definitely stay here again.

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Thank Philip G
Hamilton, Ohio, United States
Reviewed 2 weeks ago

Very clean hotel. Most of the things in the rooms have been updated. It's close to downtown for a modest walk - 10 min. (all uphill on the way back.) There is a trolley stop close too. The staff was very helpful & informative. Our room faced the road and had a small balcony which was nice. They also have...

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Thank emess99
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 3 weeks ago

A friend and I were on our way between Johnson City and Chattanooga, we decided on a whim to stay in Gatlinburg and found this to be one of the few hotels still available for the night, so we booked it. The front desk lady was very nice, and even switched our room upon check in because we had booked...

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Thank WorldTraveler760
Milwaukee, Wisconsin
Reviewed 4 weeks ago

The room and hotel were quite nice and better than I anticipated, based on the nightly rate. I will refer people and stay again if the opportunity presents itself. The breakfast was about what you would expect but no complaints.

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Thank Cathebrat
Reviewed 25 November 2016 via mobile

Needs a lot TLC to turn this old hotel around. Room is small and just ok. The bathroom has no exhaust fan so it's constantly stuffy in room. Also the continental breakfast needs some work. I would not let my dog eat that. House keeping knocks at 7:00 am in the morning to check on you when we are all...

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1Thank mike p
Massillon, Ohio
Reviewed 18 November 2016

This place exceeded my expectations! My room was extremely clean when we arrived, and the front desk was very helpful and extremely nice. We had a queen room with the balcony, and the view to the left was actually quite enjoyable, as you could really see the mountains. It's quite a hike to most of the activities downtown, especially if...

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1Thank ashyhornet13
Reviewed 16 November 2016 via mobile

I booked the hotel because I am a Choice member, and the rate was extremely low, and I got way more than I paid for. I did not experience the pool, but another time maybe. Great location to the things we wanted to do. Great staff. CLEAN ROOM! Quiet even though it's by a road.

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1Thank ShandraLSmith
Los Alamos, New Mexico
Reviewed 14 November 2016

This hotel makes our trip worth it. We have stayed here several times and it is always a great experience. Beginning with the staff, who are very friendly and kind to everyone. We get hot and fresh breakfast every morning and we have an indoor pool for when we want to relax after walking all day in gatlinburg. I recommend...

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Thank Baleman07
Eaton, Ohio
Reviewed 6 November 2016

So perception is everything. My best friend and I went with my children to this hotel and we both have different perceptions of the hotel. My friends review is this: The hotel was clean, two pieces of patio chairs, the bathroom was big, and nice size fridge. On to the pool area she thought it was nice because it had...

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Thank Ang J
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our staff, I would like to apologize for failing to exceed your expectations. A lot of hotels have the breakfast area located in the lobby. It seems to be a convenient location for guests. In our breakfast area we provide...

Milan, Tennessee
Reviewed 1 November 2016

I booked this hotel because I am a member of Choice Hotels, and because I get a discount through my insurance company. I was a bit hesitant, due to some of the reviews. However, the room was clean, the bed was very comfortable, and the hotel was quiet. The first night the A/C fan rattled, so I reported it to...

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Thank rogndeb
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

We are pleased you chose to stay with us. Thank you for your kind comments. Please visit us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. ... more   less 

Additional Information about Sleep Inn & Suites

Address: 335 E Parkway, Gatlinburg, TN 37738-4968
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £43 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Gatlinburg
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
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Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper level, not in the basement.”
 of 5 bubbles WorldTraveler760, 1 Jan 2017 | Read review
“The balcony has great views off to the left, the traffic is right below you, but as a heavy sleeper, I never heard it.”
 of 5 bubbles ashyhornet13, 18 Nov 2016 | Read review
“Easy to get to, right by the action, and crappy pool.”
 of 5 bubbles 757angj, 6 Nov 2016 | Read review
“Room away from entrances, elevators, vending will be quieter.”
 of 5 bubbles rogndeb, 1 Nov 2016 | Read review
“For a bit of affordable luxury, book a king suite.”
 of 5 bubbles Marcia_Wanderlust, 14 Oct 2016 | Read review
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