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Chalet Inn

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Chalet Inn
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202 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Woodstock, Georgia
Reviewed 1 week ago

Water never warmed up . took shower at 7 am. Room was dirty- bugs in it lady bugs wasps. Carpet needs to be ripped up . Needs new bed spreads that was TOTALLY gross . Needs new furniture couch room smelled also . This room facing the building in the parking lot the right side top on the very end...

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Thank monalisa6322
Jacksonville, Florida
Reviewed 1 week ago

I love the place !! Old but very charming , the only complaint would be that carpet needs to be replaced , it's very old ! View from the room was gorgeous . Stuff was very helpful and friendly I would stay again .

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Thank 865selmam
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Usually never write a review but thought I should share. Pros: Close proximity, inexpensive,walking distance, friendly staff Cons: Old and run down, bugs, needs updating, some appliances didn't work I will not be staying there again...very disappointing!

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We come to Gatlinburg every year for our anniversary. We have stayed at alot of different places in 8 years. But no more. We will definitely be staying here at Chalet Inn for now on. Great quiet location right off the strip. Very clean rooms. Breathtaking views. Love the fact that it use to be Ober Gatlinburg Ski Lodge. Great...

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Thank Joe M
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to share your experience with us and fellow travelers. Our returning guests are very important to us. We would be happy to provide you the same superior stay year after year. You are correct, the views are amazing and the property is quite and relaxing being secluded up on the hill. Chalet Inn is...

Decatur, Georgia
Reviewed 2 weeks ago

View great. Ladybug problem and breezeway light at night too bright. It illuminated the room and made it difficult to sleep. A big ladybug issue. Constantly finding them and setting them free. Otherwise beautiful view and relatively nice room. Beds a little hard for my liking.

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Thank quinnt674
Micki P, General Manager at Chalet Inn, responded to this review

I apologize for any inconveniences you may have had due to the lady bugs. Native American lady bugs are not much of a nuisance, but the Asian lady bug which was deliberately introduced into the United States by the U.S.D.A. to control certain pests, such as the hemlock woolly adelgids, which has been decimating the old growth hemlock trees of...

Spring Hill, Tennessee
Reviewed 2 weeks ago

We had a fantastic stay. The Chalet Inn exceeded our expectations on all levels. Spectacular views. Lovely rustic cabin feel within easy walking distance of the center of town. Spacious room with giant bay windows allowed a beautiful view over the city.

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Thank cmorri_710884
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for your kind review and wonderful rating. I will make sure to share your comments with our staff. We are thrilled you had a wonderful stay at our Chalet Inn. Our location is a great asset being within walking distance to everything yet far enough away to still enjoy the peaceful scenery the Smokies has to offer. We...

Fulton
Reviewed 3 weeks ago

We wanted to go on a short vacation .This place was great .The staff was great as well....It is walking distance to downtown Gatlinburg. It was very quite,nice and cozy.......We will difinetly stay there again.

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Thank Carolyn T
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Columbia, South Carolina
Reviewed 3 weeks ago

I arrived with 4 other friends. We got an extra bed and we all had enough space! The room was clean but we had a lot of ladybugs in our room! The bathroom was clean too! I Would recommend to stay there for a few days :)

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Thank mareike994
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We are happy you enjoyed your time at our Chalet Inn. We apologize for any inconvenience you had due to lady bugs. “The multicolored Asian beetles are especially numerous this year because they have had plenty of aphids to feed on over the summer due to the Asian wooly...

Reviewed 3 weeks ago

Affordable, friendly, clean. Wonderful experience for the husband & I. We saw a bear outside our room which was really neat. Had no problems getting into town to park, easy access to get to PF & other places. Highly recommend!!

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Thank Alisha H
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for your review. We are happy you enjoyed your time at our Chalet Inn. Being within walking distance to the downtown strip is a great perk and we are glad you found our location convenient for your trip. The views from this location are beautiful especially during the fall when all the leaves are changing and the bears...

Smithfield, North Carolina
Reviewed 4 November 2016

Beautiful views, comforterable, very easy and Conveniently located in the heart of Gatlinburg. Walking distance to everything. Who wouldn't want to stay here. Handicap accessible for my brother, mother said it was an awesome place to stay. We highly recommend end this place for a family. We Loveed it. And the staff.

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Thank Michelle C
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We are glad you enjoyed your time at our Chalet Inn. The mountain views, this time of year especially, are amazing and we are happy you took time to experience them. Spending time on the balconies, enjoying the view, is a great way to relax after a long day...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £44 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Inn staff and other travellers.
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Questions? Get answers from Chalet Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay in the top right room get a bigger hot water tank .”
 of 5 bubbles monalisa6322, 2 Dec 2016 | Read review
“Ask for the panoramic room if its available. It looked neat and the balcony view is good.”
 of 5 bubbles sjccjones, 26 Oct 2016 | Read review
“Room sizes vary a lot. Some very spacious, some average.”
 of 5 bubbles jml2149, 26 Oct 2016 | Read review
“The main building smelled musty, not sure what the other building was like. Open the balcony door for a while to let some fresh air in.”
 of 5 bubbles eezydivr, 21 Oct 2016 | Read review
“Nice view of the space needle from room #233.”
 of 5 bubbles fof1316, 1 Oct 2016 | Read review
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