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Clarion Inn & Suites

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653 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Myrtle Beach, South Carolina
Reviewed 6 days ago NEW

Our room could have used & undated for sure. Clean, comfortable bed. There was an extra $15 added per night, for "Hotel Services". Two night stay was $30. We usually stay at the {Reagan Resort} just down the street from the Clarion. But thought we'd give this one a try. For about 1/2 the price, we'll be staying at the...

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Helpful?
Thank Glenn W
Lima
Reviewed 2 weeks ago

Room was OK except for the lingering smoke smell from the wildfires. As a victim of the fire, it was disconcerting. Hot water in lavatory was hit and miss. Sometimes it would never get hot. Also was a little concerned about security of door in room leading to parking in back of hotel. Not certain it was as secure as...

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Helpful?
Thank Connie M
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites would like to thank you for taking the time to post your review regarding your recent stay with us. After the recent wildfires the hotel had a professional cleaning service clean and ozone the entire hotel along with all new mattresses and linens during the closure of a month. All rooms located on the 2nd...

Reviewed 3 weeks ago via mobile

Probably the cleanest and most up to date hotel we have stayed at in the smokies and that is saying a lot because we stay here several times a year. Very convenient to eateries. We will definitely be back

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Helpful?
Thank Heather B
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for your compliments regarding your stay with us and we look forward to your next visit.

Dayton, Ohio
Reviewed 3 weeks ago via mobile

We stayed at the Clarion for one night. It is an older hotel with signs of wear and tear. They really do try to keep it looking nice, it's just old. Pool was closed due to fire damage. Check in was quick and service was good. Location was great, right on the Parkway. Parking was convenient. Our room was small....

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Helpful?
Thank SAU1985
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for posting your comments regarding your recent stay with us. We are pleased to hear that your enjoyed your stay and the location of the hotel and look forward to your next visit with us.

Sevierville, Tennessee
Reviewed 16 January 2017

My husband and I celebrated our vow renewal wedding here on NYE 2016. We stayed 2 nights (Friday and Saturday) and were using the hotel’s ballroom for the reception to our wedding on 12/31. Overall, the experience was amazing! We had some issues with our room the first night, but after talking with Andrew, everything was corrected and fixed for...

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Helpful?
Thank lkcooper90
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future.

Knoxville, Tennessee
Reviewed 15 January 2017

We have stayed at this hotel at least once a year for more than 12 years. First on our honeymoon and then every January since, except 2016. We have always enjoyed our stay and the hotel. This time was very different! I called a couple of days before to see if we could have a congratulatory message on the marquee....

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Helpful?
Thank Susan C
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Rossville, Georgia
Reviewed 15 January 2017

This was our first time staying at this Clarion. The location is at the end of the strip, almost to traffic light #10. We had a city view with a balcony. This was not ideal because we like to leave the balcony door open for air. At night we could hear the people on the street yelling and cussing. We...

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Helpful?
Thank George C
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Reviewed 6 January 2017 via mobile

I'm sure this was a nice place once and could be again but currently it's in desperate need of refurbishment. The wallpaper was peeling in our room. There were mildew stains around the outside of the tub. The air/heat unit needs to be updated and thermostats added. Currently you can cut cool on or heat, high or low and have...

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Helpful?
Thank Kristina R
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Mount Juliet, Tennessee
Reviewed 5 January 2017

This was our first trip back to Gatlinburg in several years and also our first trip back since the wildfires in November. The hotel was very clean, the room was nice and the beds were very comfortable. We had a great view of the Parkway. The staff was attentive and helpful. We were disappointed that the indoor pool was not...

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Helpful?
Thank JulieW37122
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

Reviewed 5 January 2017 via mobile

Excellent hotel. Delicious breakfast buffet, omelette station! Coffee, cookies and popcorn, flavored water and lots of free extras in lobby. Great location for restaurants, groceries, kids activities. Very polite staff.

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Helpful?
Thank Patsy214
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Clarion Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Clarion's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Clarion Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Clarion is only a short drive away from Pigeon Forge. Clarion Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 

Additional Information about Clarion Inn & Suites

Address: 1100 Parkway, Gatlinburg, TN 37738-3108
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £80 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion
Hotel Style:
#5 Business Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Inn & Suites staff and other travellers.
10 questions
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Rocky Mount, Virginia, United States
over a year ago
2 months ago
Bowling Green, Kentucky
37311
1 month ago
Luray
2 months ago

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Questions? Get answers from Clarion Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Reagan down the street. Much better deal.”
 of 5 bubbles GlennW118, 17 Feb 2017 | Read review
“Apparently are doing some remodeling. Check it out first. If not updated or improvements in all areas made, stay somewhere else!”
 of 5 bubbles H7212UJsusanc, 15 Jan 2017 | Read review
“Any room that overlooks the Parkway is good. We were not disturbed by the noise at all.”
 of 5 bubbles JulieW37122, 5 Jan 2017 | Read review
“We wanted a balcony facing the parkway but didn't get one.”
 of 5 bubbles P3481ZFjohnd, 10 Dec 2016 | Read review
“Stay someplace else”
 of 5 bubbles 510davel, 25 Nov 2016 | Read review
5 of 5