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The Edgewater Hotel

Orbitz.comUS$120*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$128*
US$120*
US$123*
US$128*
US$120*
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The Edgewater Hotel
The Edgewater Hotel
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909 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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Hoover, Alabama
Reviewed 5 days ago NEW

Our stay at this hotel worked out better than I had expected. The location is convenient to the Parkway (main street through Gatlinburg), parking is free, and the room was quiet. Our room included an accessible bathroom, and it was one of the best we've ever had. It had grab bars on all three sides of the tub, and the...

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Helpful?
Thank J Norfleete D
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for staying at the Edgewater for your recent visit to the Gatlinburg area. I'm glad you found our hotel convenient and our rooms spacious and quiet. I thank you for all your comments, but especially the continental breakfast. I will double check with our staff regarding items on the buffet. We look forward to hosting you again when...

Reviewed 5 days ago NEWvia mobile

This was my 2nd time here ! The first time was on back side the 2nd time I got front it was alot of noise will ask for back side when stay again !!! Other than that great place to stay !!!! Breakfast was good ppl was nice pool and hot tubs were great

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Helpful?
Thank Greg G
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thanks for choosing the Edgewater for your stay in Gatlinburg. I'm glad you see the plus to staying on the mountainside. It is much more quiet. I appreciate all of your comments and look forward to seeing you again when you are next in the Gatlinburg area. Best Regards,

Reviewed 1 week ago via mobile

A very nice hotel with on site parking since we booked before the fires the staff called us right before Christmas to let us know they would be open but that the pool would be closed for fire damage repairs that was unexpected and extremely courteous of them to do that...A plus service.....they also serve a quaint yet very good...

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Helpful?
Thank Hope C
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I appreciate your comments and hope you were able to take advantage of the indoor portion of our pool that is re-opened after being fully renovated. Our outdoor area will be ready for use during the Memorial week-end. We hope you'll be able to return soon to enjoy all of...

Reviewed 2 weeks ago via mobile

We stay at the Edgewater almost every time we go to Gatlinburg. Staff is great and the room is always clean. Great location too. Breakfast is good. Pool area is excellent with upgrades. Price is moderate and they give discounts for military and aarp.

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1Thank Tammy B
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your "go to" hotel when on vacation. We appreciate your patronage and are glad you enjoy our hotel and our amenities. We look forward to seeing you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Elliott Co., KY
Reviewed 2 weeks ago via mobile

We recently stayed here and were fairly satisfied with it. This isn't a 4 star resort but it's clean, comfortable and convenient to Gatlinburg. It's walking distance to the parkway and all that Gatlinburg has to offer. The odd number rooms face the town and the roved below. I would definitely stay here again. I'm adding views from my balcony.

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Helpful?
Thank Petersgirltpe
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater. I'm glad your stay was enjoyable and our convenient location was an added bonus. Be sure and ask for that odd number room when travel plans bring you back to Gatlinburg and the Edgewater. Best Regards,

Ellisville, Mississippi
Reviewed 4 weeks ago via mobile

Extremely pleased with the rooms, breakfast, pool, and staff. Two small fusses-elevator service is SLOW! Also, there is no place for busses to drop off and pick up passengers with ease. Particularly in inclement weather. Both those things are out of their control. We would definitely stay here again! Easy access to the Gatlinburg strip...walking distance to everything!

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2Thank Shelley R
joann001, Public Relations Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I appreciate all of your comments and am glad you enjoyed your visit. We appreciate your patronage and look forward to hosting your again when you are next in the Gatlinburg area. Best Regards,

Morganton, North Carolina
Reviewed 18 April 2017

The location was fantastic! We walked to the main strip from the hotel. The indoor/outdoor pool and 2 hot tubs were amazing! The food was ok, but it was free. There was ample parking space, and I loved the balcony to let fresh air in and let bathing suits dry. I would stay here again.

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2Thank Sharonda P
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater. I'm glad your stay was enjoyable and you were able to use the our newly renovated pool and hot tubs. We appreciate your patronage and hope to see you again soon. Best Regards,

Murfreesboro, Tennessee
Reviewed 18 April 2017

Great place to stay with wonderful staff! The Edgewater has free parking, and the also have free breakfast served each morning. The check in and check out process is fast and easy. All of the staff are friendly, smiling, and always willing to help.

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1Thank rleonard02
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. We appreciate your comments and look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Johnson City, Tennessee
Reviewed 17 April 2017

We stayed at the Edgewater for a conference in early April. We had the pleasure of meeting a lot of the staff, from housekeeping, maintenance, front desk, business office, laundry..... etc., and each and every person we met was amazing. They went out of their way to make our stay a pleasant experience, which it definitely was. We extended our...

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Helpful?
4Thank Amy A
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your review of your recent stay at the Edgewater. I appreciate your comments. I'm glad you were able to meet our staff and they were gave you excellent customer service. It sounds like you had a nice time in our Great Smoky Mountains. We look forward to hosting you again when travel plans bring you back our...

Reviewed 16 April 2017 via mobile

I highly recommend this hotel, I stayed at the Edgewater for a conference in the beginning of April 2017. As part of the advance crew for the conference we met with the hotel staff approximately 4 or 5 times before the first guest arrived. Each and every time the hotel staff bent over backwards to accommodate us each time we...

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Helpful?
3Thank Reggie H
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for sharing your experience at the Edgewater on Trip Advisor. I appreciate your recommending us to others. I will pass on all of your comments to our staff. Thank you again for staying at the Edgewater. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738-3200
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: £79 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from The Edgewater Hotel staff and other travellers.
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Questions? Get answers from The Edgewater Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best view is the city\river side as high as possible.”
MountainMurf, 16 Apr 2017 | Read review
“if you want a good view, ask for the creekside rooms. If you want quiet, ask for the mountain side views.”
jesshoperose, 11 Apr 2017 | Read review
“Get a view of river.”
Christolphe, 11 Apr 2017 | Read review
“Ask for a waterside view!”
Emiliamd13, 10 Apr 2017 | Read review
“Rooms on the mountain side are quiet and peaceful.”
ahaskell, 30 Mar 2017 | Read review
5 of 5
Orbitz.com
US$120* /night
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Booking.comUS$123
TripAdvisorUS$120
HotelsClickUS$128
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Prices are for 1 room, 2 adults
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