Mountains Of The Moon Hotel
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Mountains Of The Moon Hotel

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Room & Suite (16)
Dining (6)

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About

3.5
#4 of 11 hotels in Fort Portal
3.9 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Mountains of the Moon Hotel and Resort has become one of Fort Portal's signature hotels. The hotel sits on 15 acres of landscaped gardens with wonderful views of the Rwenzori Mountains from where the hotel takes its name. The hotel is a unique blend of oriental and French chic styles where guests instantly feel at home. We are located within walking distance of Fort Portal town and its numerous visitor attractions. The hotel is an ideal base for tourists wishing for a relaxing crater lake holiday, Kibale Forest, chimp trekking, Semliki safari Game Reserve and other Safari tours. Business travellers will find the hotel's modern facilities on a par with those of any international venue worldwide. The calm and tranquil atmosphere of Mountains of the Moon Hotel and Resort is the perfect choice for all travellers to Fort Portal, Western Uganda. Visitors to the hotel are close to the town of Fort Portal some 10 minutes walk away, whilst the local golf course is closer to hand for those keen on a round of golf in the pleasant temperatures experienced throughout the year. The hotel offers a wide range of services including a business centre, wellness centre, and a restaurant with impressive views of the Mountains of the Moon. Other amenities include a swimming pool and an exclusive bar offering only world class wines and award winning beers. Our Superior rooms are all equipped with unlimited Internet access.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Romantic
179Reviews5Q+A23Room tips

Reviews
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Detailed Reviews
SamOtim wrote a review Aug 2020
Kampala, Uganda
3.0 of 5 bubbles
we had a stop over here for lunch on our way to Kibale forest. We were in a big group of 20 so we ordered for our food on the way from Kampala in order to save time. Payed through mobile money a deposit. Nevertheless, upon arrival the food was still not ready and we had to wait an additional 30minutes before being served. Service in this place could be improved in this regards.
Place is however clean, with nicely kept gardens and a nice swimming pool.
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Date of stay: August 2020
3.0 of 5 bubblesService
Room Tip: only had lunch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel J wrote a review Jan 2020
Stockholm, Sweden
4.0 of 5 bubbles
A nice hotel a bit outside FP centre, with a clean-ish pool and huge grounds. The rooms are nice and clean but the food is a bit bland. I would definitely come back if it is for work, but as a tourist there are probably more interesting and cheaper places
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamesnilo wrote a review Jul 2022
Regensburg, Germany
3.0 of 5 bubbles
We stayed for one night in what is supposedly one of the best accommodations in Ft Portal. It is an old fashioned type of Hotel, well kept and clean - at least as long as you don’t take a look at the pool which is a true and dirty disaster.
Our luxury room lacked a mosquito net, the bathroom was, well, very old and run down. The towels were washed but stained.
Dinner was good, though causing some issues, breakfast very ugandan - not to be criticized for it being authentic, but nit what a european travelled would cherish.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chilli-Bite wrote a review Jan 2020
Kabale, Uganda
4.0 of 5 bubbles
Returned back to this gem hotel in Fort portal and enjoyed my stay as before. Was on a solo business trip and arrived quite late but was well received with a welcome drink. A room as assigned to me and although the rooms are quite aged...the interior decor is calming and relaxing. The most serene place to have a quiet and peaceful rest in my view! The bed was really hard but comfortable.
Had dinner on the balcony in the dining and it was tasty. Ordered the fried whole fish and it was awesome. You have to try it. The waitress that attended to me was graceful and she looked after me well. You need to look out for a one Gladys. She’s really professional.
This hotel is a must visit to when in Fort Portal. Has a gym and swimming pool on site! You won’t regret it.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
904agnesc wrote a review Jun 2021
Zoutleeuw, Belgium
5.0 of 5 bubbles
Located on a hill, just outside the busy city of Port Portal. Nice hotel with good, clean rooms and a heavenly shower. Service was very friendly, food was good, location was nice and the service is very friendly. In the big gardens around the buildings, you can spot lots of birds, including Woolly-necked Storks (which was a nice surprise to me).
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Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S Thorpe wrote a review Mar 2021
London, United Kingdom
4.0 of 5 bubbles
Very comfortable room within a quiet hotel with lovely gardens. Stayed for only one night but wish i could have styed longer. The room had a nice large bed and was good value for money. Staff were helpful and service good. Breakfast was very nice.
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Date of stay: March 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fred mugyenyi wrote a review Apr 2021
Bwindi Impenetrable National Park, Uganda
4.0 of 5 bubbles
we spent two days here during our workshop with UTB. The food was nice with different choices and staff were also nice. Evelyn is very nice staff and she welcomed us well and gave more information about the hotel. my negative comment was the gate man who speaks with clients while on the phone. I will come back when i visit fort portal.
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Date of stay: April 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire African Safaris wrote a review Dec 2019
Kampala, Uganda
1.0 of 5 bubbles
Place is very beautiful and for functions you good to go but services provided by this place are the worst.

Everything is unfairly priced compared to the region.
Selling a bottle of coke zero at over 5 dollars is crazy.

Staff has no knowledge about customer care. I can never bring any clients to this place. Worst services and unfair quotations.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reginah Resty wrote a review Oct 2014
2.0 of 5 bubbles
We stayed here for two nights from 25-56 we reached at the reception but the machines were down we couldn't use the credit card they asked for us to go and withdraw some cash in the bank if we dint have cash I didn't liked this at all. We went in the bar in the evening before dinner we find all employees watching TV making noise we asked for some drinks but you have to ask a bar lady for more than two time so that she can attend to you because she is busy watching soaps! We went for dinner in the restaurant but we sit on three deferent tables which were look to be set but the table mats were dirty with the drop of food wc looks to be happened like a day back. The waiters were there standing making noise on there phones and one of them she was sting on the top of The buffet table and when we asked she happened to be the F&B manager!. They were no napkins on tables they put paper napkin and they give one but if you want you can ask for a water bowel to wash yo hands. Food I asked for pork which happened to not to be there and my hubby asked for beef filet medium rae and it came up well done. The room we slept in needs renovation the bathroom is okay but when your lucky and find soap you will miss a shower cap or shampoo hand towels are very old The beds are very hard with the old bedsheets
Swimming pool is very dirty I think there is no person to attend to it Healthy club is not healthy it's something else I wanted to use steam and sauna but the place is not clean enough. Hope the management will look through all this as constructive criticism.
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Date of stay: September 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael G wrote a review Dec 2017
2.0 of 5 bubbles
I have stayed at Mountains of the Moon hotel before and found it pleasant. I booked on its site for a work trip and the booking was accepted by the site as confirmed. I had heard from colleagues that there had been booking issues with the hotel in the past so I called to double-check and the hotel claimed that they had no record of my booking. Three of my colleagues who travelled separately had confirmed bookings for the same night - two direct with the hotel and one via an online site. On arrival they were told that the hotel was fully booked with other guests and they were told that they would be booked into a nearby hotel. No apology was given nor discount. I would seek to avoid the hotel due to the disrespect to clients and to the unreliability.
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Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashiraf asked a question Mar 2016
Do you guys have a swimming pool
Answer from Tusiime A
Dear Ashiraf, Thank you for the inquiry, yes we have a swimming pool accessible 24/7
Answer from ChristieMcManus
Gualala, California39 contributions15 helpful votes
Here are some other numbers I found: MTN +256 775 557840 ZAIN +256 752 557840 See if those work. These would be cell phones.
Answer from Tusiime A
Dear Justine, You can contact us on the following numbers: +256 775 557 840 or +256 752 557 840
SamOtim wrote a tip Aug 2020
Kampala, Uganda206 contributions34 helpful votes
3.0 of 5 bubbles
"only had lunch"
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CyTheGuy88 wrote a tip Jan 2020
London, United Kingdom32 contributions5 helpful votes
1.0 of 5 bubbles
"Stay anywhere else.....under a tree on the road would be a better option"
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Nicholaskyeswa wrote a tip Nov 2017
kampala21 contributions5 helpful votes
4.0 of 5 bubbles
"choose the upper rooms further left or right in order to avoid the sound from the club but the club is most active (noisy) over the weekend."
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_luke25west wrote a tip Oct 2017
Newburgh, Indiana3 contributions
5.0 of 5 bubbles
"Rooms toward the back of the hotel are quieter."
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Vacation Whisperer wrote a tip Sept 2017
Kampala, Uganda8 contributions1 helpful vote
5.0 of 5 bubbles
"higher floor rooms have the best views and are quieter"
Read full review
Not the right property for you?
There are more places to choose from in the Fort Portal area.
PRICE RANGE
£124 - £160 (Based on Average Rates for a Standard Room)
LOCATION
UgandaWestern RegionFort Portal
NUMBER OF ROOMS
33
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MOUNTAINS OF THE MOON HOTEL - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Mountains Of The Moon Hotel
Which popular attractions are close to Mountains Of The Moon Hotel?
Nearby attractions include Traval With Rodgers (1.5 miles), Roots Art And Culture Space (1.6 miles), and Mahoma Waterfalls Uganda (1.1 miles).
What are some of the property amenities at Mountains Of The Moon Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Mountains Of The Moon Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mountains Of The Moon Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mountains Of The Moon Hotel?
Conveniently located restaurants include Dutchess, Gardens Restaurant, and Food Set Go.
Are there opportunities to exercise at Mountains Of The Moon Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mountains Of The Moon Hotel have airport transportation?
Yes, Mountains Of The Moon Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mountains Of The Moon Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mountains Of The Moon Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Mountains Of The Moon Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Mountains Of The Moon Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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