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Homewood Suites by Hilton Greensboro

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371 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Greensboro, North Carolina
Reviewed 27 July 2016

Great hotel!!! I enjoyed my stay here. The hotel was clean and the staff was excellent, However, the hot breakfast was not good and the coffee was horrible. But my room was clean and comfortable. The area was safe and well kept. Pool area was mic and they even had a grill that we were able to use for our...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank joycelyng236
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

I am pleased to know that you enjoyed your stay here. Our staff works very hard to make each guest experience remarkable. I will speak to the Food and Beverage Supervisor and work towards improvement in those areas. Thanks for your review.

Huntington Beach, United States
Reviewed 25 July 2016

Great value for the money. Clean and spacious. The staff is amazing. The hotel is not fancy but I travel for business all the time and their staff really goes the extra mile. April at the front desk is awesome! I would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jennifer C
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

Thanks for sharing your experience with us. We are pleased to know that you enjoyed your stay here. We look forward to welcoming you home again soon. Thanks for choosing Homewood Suites.

Elkview, United States
Reviewed 21 July 2016

I was promised 20% non-refundable discount but was only give a 15% discount. Corporate reservation center would not budge. Plus when calling Corporate reservations several times it was very frustrating because they are foreign customer service reps who cannot understand us and we cannot understand them.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Melissa S
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

We welcome all constructive criticism, as it helps us to get better. I sincerely apologize that you has this issue. I forwarded your concerns to Hilton Guest Assistance as we are always working to improve our guest experience.

Atlanta, Georgia
Reviewed 20 July 2016

The hotel was comfortable and the room was clean (though I think I was given a smoking room judging by the smell), but it badly needs an update. The furniture in the rooms is older, fading, and both of the common room seats (chair and couch) both were fraying noticeably. The staff were great, and the breakfast was good as...

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Helpful?
Thank mercergk1
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

Thank you for your kind review, we are looking forward to an upgrade in the future. We are all so proud of the effort our staff makes each and every day. Your kind words will go a long way to keep our team motivated. We are looking forward to an upgrade in the future

Greensboro, North Carolina
Reviewed 19 July 2016

Staff was very friendly. If you want rooms cleaned after first day you need to call front desk and fewest. Not very many fast food places deliver here. Breakfast is great! Overall stay was satisfactory

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 731madelynv
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

We are very pleased to know that enjoyed you stay here. Your kind words go a long way to energize our staff. We look forward to welcoming you back in the future.

Reviewed 16 July 2016 via mobile

This property was more dated inside than I anticipated - lots of space but definitely old school carpet, furnishings and bathroom. Dogs are allowed, and our poor luck had us on the same hall as a yapper! Also bad luck had us experience not just ONE but TWO fire alarms in the middle of the night - related to a...

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Helpful?
Thank Patti629
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

I sincerely apologize for the inconveniences you experienced during your stay here. We are an older property and are hoping to be updated in the near future. We hope you would consider staying with us in the future to experience our great customer service.

Dothan, Alabama
Reviewed 13 July 2016

The staff goes to every effort to make sure you are satisfied. The rooms are clean. Mine did not have any scented sprays in it, which is important to me since I have asthma. The breakfast had a nice variety and the breakfast staff was always available and helpful and friendly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Billie W
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

We are all so proud of the effort our staff makes each and every day. Your kind words will go a long way to keep our team motivated. We look forward to seeing you again in the future!

Coastal South Carolina, South Carolina
Reviewed 13 July 2016

The hotel was nice & clean. The gentleman Michael Young at the front desk was great, he was very helpful and attentive to our every need. Even though he was alone answering the phones, checking ppl in, servicing the entire front desk process. He was still able to take care of all the other guest request.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank neisha475
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

Thank you for this kind review. Michael is a great representative of our brand, and we sincerely appreciate your acknowledgement of that.

Reviewed 10 July 2016 via mobile

I was visiting a friend who was staying there today and I over heard in the hallway the staff talking. More like they were yelling swearing and being completely crude,so unprofessional beyond unprofessional. I also saw into the laundry room/staff room and I was grossed out. I suggested my friend leave due to these conditions. I will never recommend anyone...

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Thank empresst108
Charleston, West Virginia
Reviewed 7 July 2016

We stayed only one night but there was nothing really to pick on , they offer everything you need ( best rates too , comparing to the hotels nearby ) they offer breakfast too with all kind of choices ,

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 805mireilleh
April D, Front Office Manager at Homewood Suites by Hilton Greensboro, responded to this review

We are pleased to know your stay here was such a success, and we look forward to providing you with the same great service again in the future. Thank you for choosing Homewood Suites.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Questions? Get answers from Homewood Suites by Hilton Greensboro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the 5th floor”
  • Not cleaned!
jas0nj0hn, 18 Mar 2017 | Read review
“Stay on first floor.”
HowardMichele, 26 Dec 2016 | Read review
“I had a 2 bedroom , 2 bath suite. First time ever. I didn't even know they existed.”
KCandJP, 24 Oct 2016 | Read review
“Ask reservations if AC units have replaced. Ask about pest control.”
DaveNicholson, 11 Oct 2016 | Read review
“Recommend a room not facing the I68.”
CDillon, 7 Oct 2016 | Read review
5 of 5