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I have a friend that owns a choice hotel and that is a big reason why I pick them, I know the quality of the brand. In this case I was wrong.
The rooms looked like they have tried to be renovated recently but fell...More
Thank Scott H
Response from Manage652, Owner at Quality Inn & Suites ColiseumResponded yesterday
Thank you for your feedback. Please accept my apology for what you reported. If you had made us aware we would have assigned a room on the second floor. Our reviews are mixed but most guests feel we do a good job. I am very...More
On the positive side, the beds and pillows were very, very comfortable providing for very restful sleep. This was a very pleasant and welcome surprise. The bedding seemed to be fairly new. Housekeeping was good and the room was clean. Breakfast buffet is average and...More
This was an average hotel. We usually stay at Choice Hotels. We had same breakfast options that we get at the nicest Comfort Inns & breakfast area was very clean. Room was fine. It was mostly updated. The tile entry area was old which was...More
Number one need from a hotel room is security. The door to the room looked like a beaver had gotten to it! (See photos which show how from the hallway you can see light from the window coming through the hole - also photo shows...More
Response from Manage652, General Manager at Quality Inn & Suites ColiseumResponded 4 March 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are very sorry that your stay was not satisfactory. The property has been renovated but you are right we need new doors. The ridges in the...More
They say Quality Inn, but it should be Low Quality Inn. Stayed here for two nights for a soccer tournament. It took 6 or 7 rooms to find one that we could stay in. They reeked of smoke, urine, or cleaner to hide the smoke...More
Thank Paul P
Response from Manage652, Manager at Quality Inn & Suites ColiseumResponded 20 February 2018
Thank you for your comments. We are very sorry to hear that you had such a bad experience at the Quality Inn. We try our best to keep a well maintained property. We are very close to the Coliseum and get many guests who come...More