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Veranda Natural Resort

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#1 of 17 Hotels in Kep
Certificate of Excellence
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1 room 2 adults 0 children
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Veranda Natural Resort
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773 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Copenhagen
Reviewed 6 days ago NEW

The hotel is very nice with beautiful facilities. Unfortunately, the staff was cool and distant, far from the happy and friendly nature of Cambodians in general, and very far from the friendly service we have received in other hotels in Cambodia. The breakfast was a normal buffet spread with an asian twist (big buffet but with no particular high quality),...

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Helpful?
Thank stinerk
Calgary, Canada
Reviewed 2 weeks ago via mobile

We spent 2 relaxing days at Veranda Natural Resort. We experienced outstanding service - the general manager, Cathrine, took an interest in our travel plans and made calls to arrange accommodation for our next destination in kampot. Highly recommend this resort for relaxation.

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Helpful?
Thank amibar21
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks so much for your stay with us and thanks indeed for your review on TripAdvisor. It was truly very pleasure to meet you and serve you. Please contact me for any assistance via email (gm.verandaresort@gmail.com) at anytime. Please let us know when you have plan for the next trip to beautiful Kep. We always warm welcome...

Reviewed 2 weeks ago via mobile

Veranda resort is a beautiful retreat nestled in the hillside and surrounded by forest. The wooden walkways are set in the tree top and make the villas and bungalows feel like treehouses. The pools (especially the infinity pool) are stunning and so peaceful. The staff are so welcoming and eager to help too. Everything about it was wonderful!

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Helpful?
Thank Lauren D
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks for your stay with us and thanks indeed for your review on TripAdvisor. It was truly a pleasure to serve you. Thanks so much for your comments on our properties and service standards. Please contact me via email (gm.verandaresort@gmail.com) for any assistance for your next visit to beautiful Kep. Thanks & Best Regards, Catherine General Manager

Phnom Penh, Cambodia
Reviewed 4 weeks ago

big room, restroom and balcony. i stayed in the whole villa with the 4 big rooms. I love everything there, staff and food. i will be there for sure for the next trip. the breakfast has so many foods with the very nice view.

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Helpful?
1Thank Nickklyy
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks so much for your stay and thank you for this review on TripAdvisor. Thanks for your comments on our properties and services. Thank you again for your stay with us and hope to see you again in not far future. Any assistance please do not hesitate to contact me via email (gm.verandaresort@gmail.com). Happy New Year 2017...

New South Wales, Australia
Reviewed 14 January 2017

We stayed here for two nights over christmas on our second trip to Kep. Veranda Resort was really wonderful and vibrant. We had a room upgrade on checkin and had a room with private access to one of the pools. While it wasn't a private pool, it was still very quite and we didn't have to share it often. The...

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Helpful?
1Thank Julie B
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks heartily for your stay with us and thanks so much for this positive review. Thanks indeed for your all comments on our services and properties. I am so sorry for your inconvenience concern with poor internet connection during your stay with us. In fact it was happened not from our resort side. That's why we complained...

Ontario, Canada
Reviewed 11 January 2017

My wife and I spent two most enjoyable nights at this peaceful resort. The Resort is built right into a wooded hillside, and is in a peaceful location. Kep is popular with the locals and visitors from overseas. Our room was spacious and elegant, and offered a limited view of the ocean from its patio. The dining room is fully...

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Helpful?
1Thank Don B
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thank you indeed for your stay and special thanks for your review on TripAdvisor. It was truly a pleasure to serve you. Please contact me for any assistance via email for your next trip. We are warm welcome you for your next trip and we will serve you with everything you need and want as like second...

SF
Reviewed 10 January 2017

Traveling with our two adult sons, we were a bit dismayed when we arrived in the penthouse suite, spacious with a comfortable double bed and a day bed plus a long sleeping ledge on the non-air-conditioned veranda. It turned out to be just fine. The guys slept like logs on the veranda, the mosquitos stayed away, and we slept in...

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1Thank MartySFCA
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thank you for your review and thanks so much for your stay with us. It was truly a very pleasure to serve you. Thanks indeed for all your comments on our services and properties. Once again thanks so much for your stay with us and warm welcome you for your next visit. Any assistance please feel free...

Ventura, California
Reviewed 8 January 2017

We stayed Superior Family room. It is, as specified at its website, located on the top of residence building. Uniquely, only bed rooms are inside of the building and living room , bathrooms are outdoor, they are roofed though. Space was so generous, I can leave luggage or cloths wherever you want. You can also nap or drink anywhere. I...

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1Thank FreakishFriday
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thank you for taking a time to write this valuable review and thanks so much for your stay with us. It was truly a pleasure to serve you. Thanks so much indeed for all your comments on our properties and services. Thank you again for your stay with us and hope to see you again in beautiful...

Toronto, Canada
Reviewed 5 January 2017

We booked a two-bedroom garden villa and it was beyond expectations. It felt like a tree-top retreat with loads of privacy and beautiful views. Our villa included a private swimming pool, outdoor shower, and even a kitchen - although we weren't interested in cooking. The refrigerator keep water and soft-drinks very cold which was appreciated after a long hike in...

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1Thank Krista B
Reviewed 5 January 2017 via mobile

This place is just gorgeous - unfortunately I was only there for one night but wished it could have been longer. The resort is an impressive, tucked away warren of stone and wood, full of jungle greenery and lit up beautifully at night time. The twin room I had was huge and perfectly clean with a lovely bathroom. The pools...

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Helpful?
1Thank Jessica Q

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
HIDDEN below Kep National Park overlooking the Gulf of Thailand, Phu Quoc Island (Vietnam) and Bokor Mountain, you find a retreat dedicated to the finer things in life: beauty, tranquility and great food. Here, just a few hours from Phnom Penh airport, you feel light years away from the crowds, ready to experience the true Kep in its entire splendor. The retreat presents a unique concept with raised wooden walkways made of stones and wood connecting all our private bungalows in the resort. Visit some of the area’s most iconic attractions or find your own hidden gems. Or maybe just lounge by one of the biggest salt-water pools in Kep, enjoying views of natural surroundings including uncounted exotic fruit trees as the tropical breeze carries fragrances from nearby flowers from the wild mountains. Welcome to Veranda Natural Resort - enjoy your stay! ... more   less 

Additional Information about Veranda Natural Resort

Address: Kep Hillside Road, Kep 07503, Cambodia
Region: Cambodia > Kep Province > Kep
Price Range: £84 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Veranda Natural Resort 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Veranda Natural Hotel Kep
Veranda Natural Resort All Inclusive
Hotel Style:
#1 Family Hotel in Kep
#2 Romantic Hotel in Kep
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Questions & Answers

Here's what travellers have asked, with answers from Veranda Natural Resort staff and other travellers.
6 questions
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Questions? Get answers from Veranda Natural Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room near the infinity pool on the higher side”
 of 5 bubbles 581JulieB, 14 Jan 2017 | Read review
“The penthouse is great for a couple or up to 4 people who know each other well.”
 of 5 bubbles MartySFCA, 10 Jan 2017 | Read review
“The villas are great if travelling with family. So much privacy that you could skinny-dip in your pool if you were inclined.”
 of 5 bubbles 483kristab, 5 Jan 2017 | Read review
“Try to stay in a cliff residence and you will have sea views.”
 of 5 bubbles TerriR13_13, 14 Dec 2016 | Read review
“It is in a national forest so quite possible for the odd ghecko to photograph.”
 of 5 bubbles dickymint12, 29 Nov 2016 | Read review
5 of 5