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Citrus Retreats Alleppey

1.4 miles from Alappuzha centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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8/504A-504N, Karimba Valavu | Alleppey - Changanassery Road, Alappuzha 600014, India
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640 Reviews from our TripAdvisor Community

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Showing 632: English reviews
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Reviewed 3 days ago NEWvia mobile

I just can't forget the beauty around. Now coming to the hotel we had a Lakeview room and what a delight it was. We were with 2 yr old toddler and he enjoyed a lot at their small park. Swimming pool was very clean and my tot enjoyed that too. They provide complimentary head /foot massage which was also good....

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Thank 137nidhig
Reviewed 1 week ago NEWvia mobile

The staff here are so friendly. They might not always understand English to a high level but their enthusiasm is excellent. The hotel has a basic gym that was a nice surprise to us. Fantastic place to spend a few nights and get away from the hectic town centres

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Thank tomdalefan1
Pune, India
Reviewed 1 week ago

It was very amazing stay at Citrus Allepey. The property is located at the backwater. You have to reach the resort by water boat. The resort arranges it as complementary. The worm welcome is done by staff in a traditional way. There are a lot of things which are provided complimentary like Head/Foot massage, afternoon tea, snacks, Boar ride every...

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Thank girish215
Reviewed 1 week ago via mobile

This property has it's own beauty. Property is little bit Isolate from Alleppey. A well developed & welcomed hotel. But so nice managing. hotel's view is excellent. But rooms are old so littlebit stinks. But they provide air freshener. Property is river facing so lots of Insect problem. but its obvious. Restaurant food & Staff is very good & well...

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Thank Kashyap P
Hyderabad, India
Reviewed 1 week ago

Have you visited a resort with no approach road? If not, try Citrus Retreats. Don't worry though. You will be taken in a boat to the resort and that's the experience. Beautiful, scenic surroundings - located on the lake. You can do fishing, play games, wander on the lake side and in paddy fields and have a real nice time....

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Thank Sridhar E
Reviewed 1 week ago

This is place is very isolated. There is little to do here, no alcohol allowed and I got very sick from the lunch. Not recommended. The only good thing I can say is it allowed me a day to do nothing but sleep in the middle of a two week trip to India.

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Thank Tracy V
Rajkot
Reviewed 2 weeks ago

Have booked lake view room at citrus. View was nice from the balcony of the room. We can see the houseboat sailing from the room itself. Room was spacious. Maintenance of resort was going on. We received complimentary house boat ride to the back waters and kathakali show organized at night. Overall nice place to stay.

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Thank viral452
Chennai, Tamil Nadu, India
Reviewed 2 weeks ago via mobile

It takes 15 mins from Pallaturati to the resort by motor Boat to reach there.. they gave us a warm welcome , with great hospitality, welcome drink and they also applied sindoor on our fore head.. We booked water facing room which was too good. Just like a peaceful heaven. Food was reasonably priced and tasted really nice .. the...

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Thank Vaishkrish
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, It was a pleasure to have you stay at Citrus Alleppey, and we appreciate your time to review us on Trip Advisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Our location is indeed the best in Backwater. I...

Reviewed 3 weeks ago via mobile

Fantastically located, nature around is awesome, excellent backwaters by your window, vast green paddy fields, country roads, birdwatchers den but then the property lacks a lot of maintenance, it's all the same when we went there years back.. Restaurant , games room, courtyard pavements, house boat..everything needs servicing badly... Restaurant needs more airflow, common toilet was a nightmare when we...

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Thank Venugopal R
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Please do consider staying with us again...

New Delhi, India
Reviewed 3 weeks ago

The resort is located on the famous backwaters and they have an arrangement to pick up through their boat from drop point at Alleppey. The rooms are well designed. Sunrise can be seen from the backwaters. Room service is good. They have a complimentary boat ride in the backwaters and foot/head massage for the guests. Breakfast buffet is awesome.

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Thank Surender M
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: 8/504A-504N, Karimba Valavu | Alleppey - Changanassery Road, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha
Price Range: £54 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
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Also Known As:
Citrus Retreats Alleppey Kerala, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Business Hotel in Alappuzha
#3 Family Hotel in Alappuzha
#5 Spa Hotel in Alappuzha
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Retreats Alleppey staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose lake-view rooms”
 of 5 bubbles SridharE, 14 Feb 2017 | Read review
“Private backwater facing villa”
 of 5 bubbles yamini_laghate, 11 Jan 2017 | Read review
“Ground floor rooms are amazing”
 of 5 bubbles Frenchprofpearl, 9 Jan 2017 | Read review
“Rooms facing the lakeside is amazing. Higher floors are quieter and suited for people seeking "me time"”
 of 5 bubbles NishaN_11, 7 Jan 2017 | Read review
“Prefer asking for front room as the view of backwater is amazing from their front glass walls.”
 of 5 bubbles RituAG111, 8 Dec 2016 | Read review
5 of 5