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Traveller (67)
Room & Suite (33)
Pool & Beach (8)
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Overview
  • Excellent12%
  • Very good33%
  • Average12%
  • Poor2%
  • Terrible41%
  • 9 Jul 2018
    “Very Unprofessional & Disrepctful Behaviour from Hotel owner”
  • 21 Jun 2018
    “horrible .. not "villa ".. nightmare place”
Plot No 102 Karla, Lonavala 410401 India See on map
AMENITIES
Free Parking
Free Wifi
Fitness centre
Reviews (43)
Filter reviews
43 results
Traveller rating
5
14
5
1
18
Traveller type
Time of year
LanguageEnglish
5
14
5
1
18
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1 - 5 of 43 reviews
Reviewed 9 July 2018 via mobile

It is Very sad to say but we had received very shocking and surprising welcome from Hotel owner.. Reason was nothing( It was just an technical error) but the way owner behaved with us was very disrecpful and unprofessional. He( Hotel owner) was literally threatened...More

1  Thank RohitR1631
Response from sudesh2222, guest at Heritage VillasResponded 23 July 2018

This is saddening to see , people are rude there and then have the power to write wrong reviews

Reviewed 21 June 2018

Have been frequent traveller and this is first time made mistake of my life by choosing such terrible .. is there word better word then terrible to describe my experience ??? Please take review on serious note and dont go by pictures shown website or...More

1  Thank mustufa b
Reviewed 16 July 2017 via mobile

Went with family friends with kids. The most terrible villa i have ever stayed.. all online sites should remove such properties. The beds were broken. Toilet shower broken. Not a single dish or spoon available in kitchen. Cant use kitchen at all. TV not working....More

Thank Ashish B
Response from heritage2, Owner at Heritage VillasResponded 20 July 2017

This whole episode began when you were asked to pay for extra people as per your booking by your respective travel agent, since you had 4 to 5 people as extra people you have to pay extra for their stay and on requesting to do...More

Reviewed 1 January 2017

The place is amazing in terms of view and amenities. A must recommendation for people who want to spend some time away from the city. The view and location is breathtaking. Its a gold spot for a gang of friends planning a weekend getaway. I...More

1  Thank KavyaR108
Reviewed 2 August 2016

Every time im here in lonavala i stay at heritage since the last 6 years or so its nice clean and tidy place with a variety of rooms helpful staff and good service thumbs up!! to the team its not in the center of the...More

Thank Ravi K
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About
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Number of rooms
8
Price range
US$47 - US$313 (Based on Average Rates for a Standard Room)
Location
India > Maharashtra > Pune District > Lonavala
Photos
Traveller (67)
Room & Suite (33)
Pool & Beach (8)
Nearby
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Nearby AttractionsSee all 57 attractions in Lonavala
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Questions & Answers
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Room Tips
"the 3bhk duplex is good"
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"the 4bhk always"
Read review
"Go for the 2BHK, if you are more than a group of 3"
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"2BHK rooms are better and have better view"
Read review
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