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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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599 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Mumbai, Maharashtra, India
Reviewed 1 week ago NEW

Good location (little away from main market) and hotel with all basic amenities in place i.e. indoor games, mini theater, swimming pool, place for outdoor games and activities, but mosquitoes will screw your happiness.. breakfast buffet is good.. overall recommended but keep some mosquitoes repellent gel with you..

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Helpful?
Thank ecquando
Pune, India
Reviewed 1 week ago

The day you land to Citrus Lonavala you will feel difference.Harpreet at Reception will ensure smooth Checkin and will help you in every possible way to make you comfortable. Staff is very Good, Humble and Obedient.Food is Awesome with Veg and Non Veg Menu. I am thankful to Harpreet,Durgaprasad,Shivam,Sunil and other staff which make our stay wonderful and fantastic...Looking to...

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Thank ashimran2000
Reviewed 2 weeks ago

Good service Clean & hygiene Polite & always helpful Centrally located Positive ambience Service was X+1 by polite, helpful, humble & good at her work lady I guess by name Harpreet at the reception on that day of

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Thank Mehmood S
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Citrus Hotel is the best hotel in Lonavala. Awesome staff of hotel... Great buffet breakfast in restaurant... Beautiful Restaurant in open sky... Nice welcome by Hotel Staff... Good fragrance in Room... Over all this hotel looks like a 5 star hotel...

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Thank A TripAdvisor Member
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. Your compliments are really encouraging us to keep delivering genuine hospitality both in products & services to our guests. It is such a pleasure to hear that you had a...

Thane, India
Reviewed 3 weeks ago via mobile

Citrus Lonavala is a decent property with good quality food and service, but there is huge disparity in the rates that they offer and the rates they let other sites offer. I had sent a mail to them for reservations and simultaneously I explored booking.com. Because I did not receive their reply soon, so went ahead and booked through booking.com(...

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Thank wandererpreeti
Reviewed 3 weeks ago

I had a great stay at Citrus Lonavala. It's about 10 mins walk from the main market, which is really convenient. Staff hospitality was on point. However, options in drinks menu are very limited, so I suggest you carry your own drinks. Apart from that, I would recommend this property for a stay.

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Thank Jay P
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Jay, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really...

Reviewed 4 weeks ago via mobile

We r lustrous Citrus member so always keep on going to Citrus hotel....Very near to main express high way ...very calm and quite place ...they have very less parking place ....Greeting at reception was good ...well maintain mid size room ...Superb room service ...Good children play ....Small but maintained movie theatre ....clean swimming pool ...Delicious food and breakfast ....Hotel staff...

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Thank Rajkumar A
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Rajkumar, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really...

Mumbai (Bombay), India
Reviewed 16 January 2017

The biggest advantage of this place is that it is nearby bus stand and railway station. It is not the best in Lonavala but can be termed as value for money hotel. No big difference in suite and other rooms. Service is excellent !!!

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Helpful?
Thank Prasad H
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I am pleased to note that the experience at Citrus Resorts met your expectations & made your stay enjoyable. Your feedback about suite category, i would like to mentioned that the...

Reviewed 12 January 2017 via mobile

Good property in a peaceful location. Quality of rooms can be better but I am not complaining. Good hospitality and food was good especially the break fast. Swimming pool area is nice and games zone is also good.

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Thank Jaideep R
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I would like to thank you for taking your valuable time & effort in sharing your wonderful experience. I am pleased to note that the experience at Citrus Resorts met your...

Reviewed 9 January 2017

Thanks to Front desk associate - Ms. Harpreet , Ms. Vaishali Pandey, and F & B team for having nice breakfast and especially South Indian food. I enjoyed a day which will be memorable in terms of services provided, I wish to come back again for the longer stay..

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Thank kirtan p
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Kirtan, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. Thanks for taking the time to share your kind words about our staff and management it's rewarding for all the hard work and dedication...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: £60 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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