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The Natsepa Resort and Conference Center

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The Natsepa Resort and Conference Center
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215 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Jakarta, Indonesia
Reviewed 1 week ago

The location is very far from the Ambon city centre, but is surrounded by beautiful beaches. You can walk for 15 mins from the hotel to find the most well known traditional delicacy in this area, which is Rujak Natsepa. The rooms are mostly spacious with balcony in each of them. The food quiet so-so but if they serve you...

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Helpful?
Thank Helenanta
Sudbury, Canada
Reviewed 2 weeks ago

We would certainly recommend this place - it is very relaxing and convenient as a departure point for ferries to the Banda and other islands - wonderful location, nice views, great food, very well-trained, polite and friendly staff and management

Review collected in partnership with this hotel
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Thank Ursula S
Geneva, Switzerland
Reviewed 2 weeks ago

1st important point: South Sulawesi is not very developed for tourists. And despite Ambon being the main city, hotels are still limited and basic. We have done 3 around the area... in general quite disappointing for the price you pay, but there are not many alternatives. The Natsepa hotel is a bit old and overrun, but mostly ok. Nice views...

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Thank seb_gva
Ternate, Indonesia
Reviewed 3 weeks ago via mobile

I wanna give 10 out of 10 for the staff.. very helpful & polite. The hotel located far from city center but next to the famous Natsepa Beach of Ambon. Facilities are awesome, hotel provides scooter to rent for 75.000/3 hours and only 15 minutes away from ACC Mall. However, the wifi is terrible for this class of hotel. Pool...

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Helpful?
Thank Kurniati
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Mrs Kurniati, It is a pleasure to read your comment about the resort employees. We will do everything possible to maintain the level you have experienced during your stay in terms of service and food. The Natsepa Resort is indeed 15 minutes from a mall that owns the only multiplex cinema of the Moluccas. We probably have the fastest...

Jakarta, Indonesia
Reviewed 19 January 2017

We really enjoyed our stay at Natsepa Resort. The staff were very friendly, the room and facilities were clean. The room was big and had a fantastic view. The airport pick up was very good, we were given water and chilled fruit on our pick up which was very refreshing.

Review collected in partnership with this hotel
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Helpful?
Thank nikki5369
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Nikki, Firstly, many thanks for taking time to share your impressions during your stay at The Natsepa Resort. We always strive to provide the best service and we are very happy that you have had this positive experience. I will share your comment with the employees and we will be careful to provide the same pleasure to all our...

Surabaya
Reviewed 15 January 2017

Luxury hotel with great rooms, beds and bathroom. Perfect view and nice swimming pool. The restaurant is the weak spot, service is mediocre and food quality is dissapointing, not constant, high pricesl

Review collected in partnership with this hotel
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Helpful?
Thank zipzie
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Zipzie, Thank you for taking the time to give us your opinion about your stay at The Natsepa Resort. I appreciate that you enjoy our rooms and the unique vista from the huge balcony as our swimming pool. We will make a special monitoring for the point you share regarding the restaurant. You specify "not constant", I can ensure...

Jakarta
Reviewed 11 January 2017

That was my first time being in Ambon. And I was very glad that I could find such a nice place like this hotel. Clean room, good lobby and warm hospitality in that resort were the best points I can remember. Also nice food and beautiful beach of course ! Everything just complete here to relax.

Review collected in partnership with this hotel
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1Thank anasuriana221276
tokyo
Reviewed 30 December 2016

Spent 9days in Ambon, stayed in few Hotels but overall Hotel Quality is very poor in Ambon. This one supposed to be the best one but apart from the View and Clean sheets, Hot Shower,,, nothing works, No wifi, weak AC, Warm Fridge, Room service never delivered. Even No Taxi came at the reserved time.Sun Beds around pool are Broken,...

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Thank chanaman
Stuttgart
Reviewed 26 December 2016 via mobile

After weeks sleeping in very basic guesthouse or homestay, we decide to take the xmas offer from Natsepa. Avoid all stress and recharge batteries for the homeflight. And we needed a proper Internet to do the xmas conversation , you Know....... however, the resort is a huge , beautiful View and Landscape, nice , clean pool- superkind staff. But than...

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2Thank Gustav33
Management T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Gustav33, First of all, Thank you for staying in our Resort and for taking the time to give us your feedback. I note your compliments about our friendly staff, the cleanliness and the size of the rooms, all with a large terrace. Your sincere and frank opinion has already been discussed and shared internally. Personally, I am sorry that...

Bandung, Indonesia
Reviewed 5 December 2016

Some says that this is the best hotel in Ambon. I'm not really sure. This hotel maybe suitable if you want to have a conference or big meeting in Ambon, other than that... this hotel is just plain ageing in many ways. The room, the TV, the bathroom, the towels desperately needs a refreshment.

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Helpful?
Thank andibelanda

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Natsepa Resort and Conference Center offers 96 comfortable huge rooms and suites where is next to the popular tourism icon of Ambon, Natsepa Beach. The resort affords beautiful vistas over Baguala Bay and the mountains of the Leitimur Peninsula. It is located only 25 minutes from Pattimura Airport, Ambon City and harbor to the exotic Banda Island can be reached by car within 30 minutes. The boats to Seram, home of the wonderful Ora Beach and Manusela National Park, are just 20 minutes away. ... more   less 

Additional Information about The Natsepa Resort and Conference Center

Address: Jl. Raya Natsepa No.36 | Suli Salahatu, Ambon Island Maluku, Ambon 97582, Indonesia (Formerly Aston Natsepa Ambon Resort & Conference Center)
Region: Indonesia > Maluku Islands > Ambon
Price Range: £55 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Natsepa Resort and Conference Center 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
The Natsepa Resort And Conference Center Ambon, Maluku Islands, Indonesia
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Questions & Answers

Here's what travellers have asked, with answers from The Natsepa Resort and Conference Center staff and other travellers.
3 questions
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Washington DC, District of Columbia
5 months ago
Forster, Australia
over a year ago

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Questions? Get answers from The Natsepa Resort and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honeymoon suite room is spacious and has a great view!”
 of 5 bubbles Helenanta, 14 Feb 2017 | Read review
“Overlooking pool and ocean, 2nd floor”
 of 5 bubbles nikki5369, 18 Jan 2017 | Read review
“Choose room with sea view”
  • With compliments
  • Family room in honeymoon suite
  • Sea view from sleeping room
  • Sleeping room
 of 5 bubbles Samuelpas, 15 Oct 2016 | Read review
“Rooms at the first floor with direct access to the pool”
 of 5 bubbles Anton_Sapto, 29 Sep 2016 | Read review
“choose rooms with sea view, while others are with pool views, it is your choice. chose the right season to fully enjoy it.”
 of 5 bubbles AmineB967, 18 Aug 2016 | Read review
5 of 5