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Holiday Inn Express and Suites Independence

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Traveller (27)
Room & Suite (39)
Dining (4)
Overview
  • Excellent74%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“hi express”(10 reviews)
“front desk”(57 reviews)
“priority mail”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Offers from Holiday Inn Express and Suites Independence
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Offers from Holiday Inn Express and Suites Independence
Special Offer: Book Direct and Save
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)
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415 results
Traveller rating
299
76
17
11
12
Traveller type
Time of year
LanguageEnglish
299
76
17
11
12
Show reviews that mention
All reviewshi expressfront deskpriority mailthe maintenance mankansas citythe breakfast areawithin walking distancethe entire staffa great staypancake machinethe young ladynext morningthe rooms were nicewe've stayedgreat customer servicestaff was friendlywould highly recommend this hotel
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1 - 5 of 415 reviews
Reviewed 3 days ago via mobile

Me and my husband stayed at the Holiday Inn Express in Independence Missouri on April 18th overnight from the first time we walked in last night till this morning at breakfast everything was awesome. We got to speak with Scott the maintenance engineer and he...More

Thank Juanita W
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 2 days ago

Hello Juanita W, Thank you for taking the time to give the hotel a review! We appreciate your feedback on the hotel and the staff. We are so grateful for our staff every day, and we're glad you had the pleasure of meeting most of...More

Hotel's Favourite
Reviewed 26 December 2017 via mobile

Had a great stay here at one of the large one bedroom suites. Normally stay at big city five star hotels and was not sure what to expect. It was great very clean and friendly staff over Christmas weekend. Good breakfast lots of snacks and...More

Thank Jimmy C
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 27 December 2017

Hello Jimmy C, Thank you for taking the time to give the hotel a review. We're so glad you had a wonderful stay and we were able to spend Christmas with each other. Thanks again for staying with us and we look forward to seeing...More

Reviewed 3 weeks ago

We stayed at this hotel on March 26, 2018 with a family of six. Scott did an excellent job of making hot chocolate for our kids when we were enjoying breakfast before we left the hotel. He was helpful and friendly.

Thank Lynda R
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 2 weeks ago

Hello Lynda R, Thank you for taking the time to give the hotel a review. We're so glad your kids had the chance to try Scott's famous hot chocolate! Thanks again for staying with us and we look forward to seeing you again soon!

Reviewed 24 February 2018 via mobile

I booked 2 rooms for my 6yr old daughters birthday with a few of my nieces and the experience was amazing!! They had a night im sure they'll remember all there lives. The roomz were perfect and the pool was a hit. To end our...More

1  Thank Tauaiupolu K
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 26 February 2018

Hello Tauaiupolu K, Thank you for taking the time to give the hotel a review. We appreciate your feedback on on the hotel and the staff. We're glad you had the opportunity to meet Scott. He is a key player in our team's success and...More

Reviewed 17 February 2018

Upon check in we were surprised to be given free soda and water. Our room was lovely and extra clean. I was disappointed with the hot tub as it was the same temperature as the pool. However I quickly forgot my woes at breakfast. Scott...More

1  Thank Nichole C
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 19 February 2018

Hello Nichole C, Thank you for taking the time to give the hotel a review. We apologize for the hot tub not being everything you had hoped for. We did have a mechanical issue that was impacting the temperature of the hot tub. The issue...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Conference Facilities
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (39)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kingskid238
5 May 2017|
Answer
Response from scott j | Property representative |
Hi Kings kid 2 we are a 91 room property and 27 of those rooms have a couch with a pull out bed . please feel free to call the hotel for any additional information you may need . Hope to see you soon.
0
Votes
HBennettMO
2 February 2017|
Answer
Response from scott j | Property representative |
Depending on the time of year , we maintain the temperature of our saltwater pool between the temperatures of 78 and 82 degrees. Currently our pool is closed as the hotel is undergoing some wonderful improvements, please... More
1
Vote
Kelyly
3 April 2016|
Answer
Response from Josh D | Property representative |
Hello Kelyly, We do have hair dryers in every room.
0
Votes
Room Tips
"Spacious and quite large."
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"Ask the front desk about any needs/concerns, they are very helpful."
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"King rooms have a lot of room"
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"Great guest service!"
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