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Hanging Gardens of Bali

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1,435 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Los Angeles, California
Reviewed 2 days ago NEW

There are no words to describe this magical place. My fiancé and I had plans to explore Ubud but we did not want to leave the resort at all. The infinity pool just blows your mind. Then there's infinity pool in the villa that is also amazing and so private. It is pricey to stay here but it is worth...

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Helpful?
Thank Oanh L
Reviewed 4 days ago NEW

We absolutely loved staying here at the Hanging Gardens - it was worth every penny. Gorgeous rooms with private pools, the grounds of the hotel are stunning and obviously the famous infinity pool is amazing. The food here was amazing, especially we loved the breakfast. My husband arranged a surprise temple meal for me which was organised by the hotel,...

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Helpful?
Thank Katie Y
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Katie Y, Thank you immensely for your review. Our villa pools and our award winning main pool are certainly a matter of pride and satisfaction for us and we so appreciate your wonderful comments about them. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. We hope to be...

Ende, Indonesia
Reviewed 5 days ago NEW

I love to swim, and this pool is more than just swimming, this is a very nice pool with great view. Hotel room is a traditional bali architecture mix with modern taste, complete facility. a little bit lack hospitality, since i am domestic tourist i can understand balinese like international tourist more than domestic one. all i can say just...

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Helpful?
Thank Steven W
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Steven W, Thank you so much for your review and the lovely words regarding our fabulous, award winning pool and beautiful villas. I highly appreciate your feedback regarding your feeling that you received perhaps less hospitality because of you being a domestic tourist. Our service ethic is of the greatest importance to us and I can assure you that...

Reviewed 6 days ago NEWvia mobile

Unfortunately we were a little disappointed with our stay at the Hanging Gardens. The pool area was absolutely incredible. The service was poor and getting a drink around the pool area proved almost impossible which resulted in a climb up the stairs to the main restaurant. For a resort which claims to be 7 star I'd expect staff to be...

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Helpful?
Thank John D
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear John D, Thank you very much for your honest review. Your feedback is appreciated, as we endeavor to improve our guest experience with each and every stay. We appreciate your comments about aspects of the pool service and we are examining how we will improve this aspect of the resort. Pricing is a matter of individual balance as to...

London, United Kingdom
Reviewed 1 week ago

The Infinity Pool is magnificent with amazing views of the jungle. Our Villa is great but the water radiator around the villa keep us awake on both night that we stayed because it was noisy (pump was on and off all night). Reported it but still the same on second night. Supervisor did not even follow up with us. The...

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Helpful?
1Thank Norman Rey D
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Normz N, I would love to say thank you for your review as according to your photographs etc it seems you had an excellent time spent at our fabulous resort. But unfortunately I am just a bit confused about your review. On the one hand you praise us for a great villa, the pool is magnificent and the service...

Reviewed 1 week ago via mobile

An absolutely awesome experience. The vicinity itself was unreal, and the staff were amazing. We came here for a cooking class and we were able to stay for the rest of the day. A truly wonderful experience

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Helpful?
Thank Michael B
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Michael B, Thank you so much for your review and the lovely words regarding our fabulously friendly staff and unique location. We highly appreciate your feedback. We hope to be able to welcome you back to our resort once again. With much appreciation

Denpasar, Indonesia
Reviewed 1 week ago

It was one of those spur of the moment to surprise my wife with a special romantic dinner . After a few calls to a number of premium restaurants around, Hanging Gardens of Bali seemed like a perfect choice. Gary the General Manager arranged for a beautiful corner at the edge of the pool, privately located, the setting was just...

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Helpful?
Thank Cherys N Cassie D
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Cherys N Cassie D, Thank you so much for your “amazing review” Our food and beverage and service are certainly a matter of pride and satisfaction for us as is our magical setting in the pristine jungle of Ubud and we so appreciate your wonderful comments about them. It is a pleasure to know that we made your special...

Reviewed 1 week ago via mobile

Amazing place in the rainforest of Bali approx 30min by car from Ubud. The villas and all surroundings are beautiful. The staff is super friendly and very helpful. If your lucky you might see wild monkeys.

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Helpful?
Thank Tolvan_12
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Tolvan_12 Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle At Hanging Gardens of Bali we strive for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you. We are looking forward to welcoming you back once...

Durban, KwaZulu-Natal, South Africa
Reviewed 1 week ago via mobile

We booked due to the location, pictures and reviews of the awesome infinity pools. It is truly an amazing place, but the sterile service and exorbitant prices do not make it worth it Pros Pool, unique location, personal infinity pool in each villa and some friendly staff Architectural genius The most friendly staff were those operating the unique lifts which...

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Helpful?
Thank Kay R
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Kay R, i am a bit confused by your review to be honest. Thank you very much for your honest assessment in your eyes especially in regard to our amazing pool. architecture and location . But your feedback regarding the staff being unfriendly and sterile truly is confusing because if there is one thing I can say with100% confidence...

Reviewed 1 week ago

I came for the infinity pool. It's really deep but worth to pay a visit if your love forest. - Feb, quite cold. The hot water function of private pool is not working. As a result, they still can't fix it and no intention to have other arrangement - insufficient staff to help (e.g. take a half day long with...

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Helpful?
Thank Caty L
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Caty L, Thank you for your review. Our little piece of heaven here in the hills of Ubud is certainly a matter of pride and satisfaction for us and we so appreciate your comments. We are a gem in the midst of the jungle! We pride ourselves in all of our services and it is especially gratifying to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hanging Gardens of Bali is a luxurious destination in the heart of the jungle. It is situated near Payangan, a village North of Ubud, whilst the hotel rests in the centre of the magical island of Gods. The enchanting five star luxury resort has 44 private suites and individual villas, each enhanced by its own granite infinity pool, rippling into the jungle below. Each villa is designed with traditional Alang Alang thatched roofs in complete harmony with nature. In 2014, TripAdvisor and Conde Nast Traveller named our Twin-Tiered Cascading Pool as the World's Best Pool and number one honeymoon destination in Bali by Conde Nast Traveller. In 2015 Hanging Gardens of Bali has been awarded: World Luxury Hotels Awards, Seven Star Global Luxury Awards and World Travel Awards as well as other prestigious recognitions, such as the World Luxury Spa Awards and the World Luxury Restaurant Awards. The renowned Garden Restaurant serves innovative Indonesian dishes with Asian flare and Mediterranean delicacies flavoured with the local herbs and spices grown on the land and freshly-caught fish from the Jimbaran Bay. The truly luxurious Spa Collection combines natural, local ingredients and ancient techniques to create beauty therapies and treatments that soothe the mind, rejuvenate the body and energize the soul. Complimentary shuttles to Ubud center are scheduled daily for guests. The airport is around 90 minutes away by road depending on traffic. ... more   less 

Additional Information about Hanging Gardens of Bali

Address: Desa Buahan, Payangan 80571, Indonesia
Region: Indonesia > Bali > Payangan
Price Range: £381 - £517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hanging Gardens of Bali 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan
Hotel Style:
#2 Romantic Hotel in Payangan
#3 Top resorts Hotel in Payangan
#6 Spa Hotel in Payangan
#6 Luxury Hotel in Payangan
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Questions & Answers

Here's what travellers have asked, with answers from Hanging Gardens of Bali staff and other travellers.
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Questions? Get answers from Hanging Gardens of Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay longer than 2 nights because you will not want to leave!”
 of 5 bubbles oanhl2014, 21 Jan 2017 | Read review
“choose the last and farest villa of every level so that you can feel more forest-life.”
 of 5 bubbles 718catyl, 11 Jan 2017 | Read review
“I believe the closer you are to the river (away from the restaurant etc) the more private it is!”
 of 5 bubbles feeliberti, 10 Jan 2017 | Read review
“Choose Panoramic view room for the best”
 of 5 bubbles Debrina15, 2 Jan 2017 | Read review
“all we can comment on was the riverside room where we stayed which was great. as long as you dont mind the noise of the river.”
 of 5 bubbles sunburntbadly, 26 Dec 2016 | Read review
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