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Hanging Gardens of Bali

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1,435 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Derby, United Kingdom
Reviewed 16 November 2016 via mobile

Hanging Gardens Ubud is a Luxury self evident hidden paradise . I have stayed at many wonders of the world, including Burj Al Arab on two occasion . I know what quality and excellent customer service is...the Hanging Gardens Staff definitely provides this! The staff are very polite and went above and beyond. I would especially like to thank the...

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Helpful?
Thank chohanlove
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear chohanlove, Thank you so much for your “amazing review” Your comments are certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle. Our service ethic is of the greatest importance to us and we are justly proud of our wonderful team so your feed back regarding the service and the team will go...

Reviewed 9 November 2016 via mobile

Stayed here with family and was a super place and service all the way with a smile. The pools were amazing including the private pool with the family villa we got. If you want to get away from it all this is a great place.

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Helpful?
Thank Bharat P
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Bharat P, Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle At Hanging Gardens of Bali we strive for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you. We are looking forward to welcoming you back...

Reviewed 8 November 2016

This place is such a paradox. You will be amazed and impressed, but you can be so disappointed We spent 2 nights here in one the (best) panorama room (room 10). Our first day was so impressed And yet in the end we left feeling so disappointed and infact insulted. Good points The location - in a hidden isolated jungle...

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Helpful?
7Thank Michael H
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Michael, I also find your comments to be a bit of a paradox and to say that you were insulted is the greatest paradox of all! On a good note I am pleased that you have mentioned the good points which I will not dwell on as they are self evident But I will react to your negative points...

Reviewed 7 November 2016 via mobile

We stayed at the Hanging Gardens for 3 nights during our honeymoon. It was incredibly beautiful and very scenic. The service was excellent and the staff is very friendly. They were able to provide us with a driver to take us around different parts of Ubud to do various activities and sightseeing. His name was Lestar and he was absolutely...

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Helpful?
Thank Nadine A
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Nadine, Thank you immensely for your review and the lovely words regarding our fabulously friendly staff and unique location. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. We also take note of your comments regarding the honeymoon amenities and will definitely look into changing this to further enhance...

Reviewed 6 November 2016 via mobile

Dinner was not worth it. Skip it. Eat outside but drive carefully, its very dark. Minimal lighting by the government. And most of em closed at 8 p.m. Go for the breakfast instead. Very satisfying ! The menu is buffet , buritos must try !

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Helpful?
Thank Andrew L
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Andrew, I am surprised that you did not enjoy one of our gourmet dinner options which usually are received with great culinary satisfaction by our guests. But we are pleased that our breakfast hit the spot! By the way our breakfast is cooked to order a la carte with a small cold section buffet and the morning pastries are...

Singapore
Reviewed 3 November 2016 via mobile

The place was beautifull with an excellent view from the bar and main pool area even at night. It took us an 1.5 hr from airport vice versa by hotel's taxi. Food was great but it was expensive! If you are looking a place to be one with nature this is a good place. Facility was not bad but needs...

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Helpful?
Thank Scholarmark
HangingGardensOfBali, Public Relations Manager at Hanging Gardens of Bali, responded to this review

Dear Scholarmark, We thank you for your kind review. We take all comments seriously and your comments are well appreciated. Our food is definitely excellent and our chefs use only the finest and freshest ingredients hence the prices, Our breakfast does feature a selection of cold cuts, home smoked fish, salads fruits and our bakery selection al baked fresh in...

Reviewed 2 November 2016 via mobile

Wow, what a wonderful place! We had a honeymoon suite which was lovely. Well equipped and nice and spacious inside and out, with the added luxury of an infinity pool which looked out over the jungle. Truly idyllic and peaceful. Food was delicious, breakfast was the best meal, with the main evening meal being very good too. All the staff...

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Helpful?
Thank Darren E
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Dear Darren E, Your review is certainly uplifting and a tribute to our beautiful resort in the midst of the Bali jungle. It was indeed a pleasure meeting you. At Hanging Gardens of Bali we strive for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you....

Barcelona, Spain
Reviewed 1 November 2016 via mobile

Good place to relax, the pool and the spa are amazing....located in the middle of the jungle. The staff is nice and the food is good. I would like to repeat this experience. I recomand this place , is something that you need se see at list one time in a life.

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Helpful?
Thank bruno2307
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear bruno2307, Thank you immensely for your review and the lovely words regarding our fabulously friendly staff and unique location. It is wonderful to know that we have exceeded your expectations and made your stay with us so enjoyable. We hope to be able to welcome you back once more to Hanging Gardens of Bali With Appreciation

Reviewed 1 November 2016 via mobile

This place is unimaginable, located in a forest kinda place, built among the trees in terrain form. Very calm and peaceful, it's like living within nature. Rooms are very cosy and comfortable. Service good. Food excellent. The two tiered pool is the best thing. Only drawback is that everything else is very far away. City and party places. Spa is...

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Helpful?
Thank Sneha S
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear Sneha S, Your review is certainly a lovely testimony to our beautiful resort in the midst of the Bali jungle We are always striving for excellence and to exceed our guest expectations and it is such a pleasure to know that we have achieved this for you. We are looking forward to welcoming you back once again in the...

Denver, Colorado
Reviewed 31 October 2016

This is an absolutely amazing hotel... they thought of literally everything, and every convenience. It is pricey, but you get what you pay for. The hotel was built by hand, and every room, every little nook and cranny is built to fit in with the hillside in the jungle. Our room had its own infinity pool, and I think every...

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Helpful?
Thank d0ubleB123
HangingGardensOfBali, General Manager at Hanging Gardens of Bali, responded to this review

Dear d0ubleB123, Thank you so much for your wonderful review. Our villa pools and our award winning main pool are certainly a matter of pride and satisfaction for us and we so appreciate your wonderful comments about them. We are always striving to improve our facilities and our fantastic team are always there to help enhance our guest's experience so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hanging Gardens of Bali is a luxurious destination in the heart of the jungle. It is situated near Payangan, a village North of Ubud, whilst the hotel rests in the centre of the magical island of Gods. The enchanting five star luxury resort has 44 private suites and individual villas, each enhanced by its own granite infinity pool, rippling into the jungle below. Each villa is designed with traditional Alang Alang thatched roofs in complete harmony with nature. In 2014, TripAdvisor and Conde Nast Traveller named our Twin-Tiered Cascading Pool as the World's Best Pool and number one honeymoon destination in Bali by Conde Nast Traveller. In 2015 Hanging Gardens of Bali has been awarded: World Luxury Hotels Awards, Seven Star Global Luxury Awards and World Travel Awards as well as other prestigious recognitions, such as the World Luxury Spa Awards and the World Luxury Restaurant Awards. The renowned Garden Restaurant serves innovative Indonesian dishes with Asian flare and Mediterranean delicacies flavoured with the local herbs and spices grown on the land and freshly-caught fish from the Jimbaran Bay. The truly luxurious Spa Collection combines natural, local ingredients and ancient techniques to create beauty therapies and treatments that soothe the mind, rejuvenate the body and energize the soul. Complimentary shuttles to Ubud center are scheduled daily for guests. The airport is around 90 minutes away by road depending on traffic. ... more   less 

Additional Information about Hanging Gardens of Bali

Address: Desa Buahan, Payangan 80571, Indonesia
Region: Indonesia > Bali > Payangan
Price Range: £382 - £517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hanging Gardens of Bali 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan
Hotel Style:
#2 Romantic Hotel in Payangan
#3 Top resorts Hotel in Payangan
#6 Luxury Hotel in Payangan
#6 Spa Hotel in Payangan
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Questions & Answers

Here's what travellers have asked, with answers from Hanging Gardens of Bali staff and other travellers.
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Questions? Get answers from Hanging Gardens of Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay longer than 2 nights because you will not want to leave!”
 of 5 bubbles oanhl2014, 21 Jan 2017 | Read review
“choose the last and farest villa of every level so that you can feel more forest-life.”
 of 5 bubbles 718catyl, 11 Jan 2017 | Read review
“I believe the closer you are to the river (away from the restaurant etc) the more private it is!”
 of 5 bubbles feeliberti, 10 Jan 2017 | Read review
“Choose Panoramic view room for the best”
 of 5 bubbles Debrina15, 2 Jan 2017 | Read review
“all we can comment on was the riverside room where we stayed which was great. as long as you dont mind the noise of the river.”
 of 5 bubbles sunburntbadly, 26 Dec 2016 | Read review
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