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Crowne Plaza Hotel Madison

PricelineUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Madison
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458 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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La Crosse, Wisconsin
Reviewed 2 days ago NEW

finding this hotel was a snap, very easy in/out... lobby was WOW... quite sharp. front desk staff was DJ and he knew his business. he took such great care of me that i will definatly be back. hadnt been there in years so he gave me a tour of the banquet rooms and such. then i got to my room...

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Helpful?
Thank bigbob4bush
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I showed up for the room I reserved on Saturday and their system showed I was supposed to arrive Friday. Megan worked to find and then correct the issue even talking to IHG to get everything sorted! Thank you!

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Helpful?
Thank Jason D
About Hotel's Favourite Review
Management response:

Thank you for the kind reply. Our staff loves making our guests happy and we hope to see you again soon.

Cedarburg, Wisconsin
Reviewed 1 week ago

I have been a regular at the Crowne Plaza in Madison since the 90's. The Crowne standard seems to have been lost on this hotel. The guest room windows all have duct tape for sealing out drafts. The 'Club' floor, sixth floor, no longer has a club. The room remained dark at all times, there was no attendant offering breakfast...

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1Thank Gary M
Hong Kong, China
Reviewed 1 week ago

This is a nice 'old' hotel. Nothing wrong but nothing great about it either. It reminds me a lot of an airport hotel where upgrades have been deferred because business is too good. Nice pool area. The location is great as there are many food options within walking distance.

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1Thank Wisconsin_Cobber
Bloomington, Minnesota
Reviewed 1 week ago

I could not believe how easy it was to get to this hotel. It is right on the main street as you come into town from the north. The rooms were very comfortable and the staff was very friendly. Complimentary Breakfast Buffet was very good.

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Thank mwsmithmn
Reviewed 2 weeks ago via mobile

Hotel at one point was nice. Scratch marks on walls, floors from luggage etc. Need to paint in some areas. Shower got backed up.. I think it was due to an older model stopper. Lobby nice but not a good representation of rooms. Staff was ok... called for WIFI code and the night staff didn't know code....and made no attempt...

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1Thank Jenene C
Milwaukee, United States
Reviewed 2 weeks ago via mobile

I stayed in a king suite which was perfect. I called a head of time to make sure my room had a fridge but my Colleague said she was going to get charged $40 for one in her room. A tad outdated and could use a little TLC but the room was clean and not smelly. Used the gym which...

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Helpful?
Thank Lisa A
Osceola, Wisconsin
Reviewed 2 weeks ago

The elevators take forever. The rooms are your typical room. The lunch at the conference was mediocre. The salad had run out and it took a LONG time for it to be refilled. Many of us gave up waiting. Chicken and rice were cold. The food at the evening social was good. Conference rooms were so-so. There was not always...

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Helpful?
Thank Dawn W
IHGService, Guest Relations Manager at Crowne Plaza Hotel Madison, responded to this review

Hi Dawn W, Thank you for your stay and for taking the time to share your experience with us. It is great to see the perfect rating you gave to our location. However, I am sorry to read the issues you had with the elevator facility and our food service. I also regret that our housekeeping services and conference rooms...

Redwood City, CA
Reviewed 3 weeks ago

I came to this hotel for a conference, and wow was I disappointed. Crowne Plazas are usually nice hotels. This is awful in every regard: the rooms are old, furniture is dated, the windows are taped shut (kid you not - taped shut - the front desk says 'it's an older hotel'), service is terrible (had to ask 2-3 times...

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Helpful?
Thank RalphandMark
IHGService, Guest Relations Manager at Crowne Plaza Hotel Madison, responded to this review

Hello RalphandMark, Hello from IHG! I read your review about the Crowne Plaza Madison, WI and was sorry to see you were disappointed with dated condition of the hotel and staff service below par. I value your comments as a guest and I sent you a private message separately to obtain additional details. I hope you give us another opportunity...

Fairfax, VA
Reviewed 3 weeks ago

Crap-tacular!! Highly un-recommended!! Lobby area decent. Beyond that - subpar. Pros: - Reasonably friendly front desk personnel - Acceptably comfortable bed Cons: - Once you leave the lobby area the place STINKS like sewage or sulfur or funky mold - The rooms and furniture are dated and in desperate need of renovation - The sofa sleeper in my room had...

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Helpful?
Thank osiris369
IHGService, Guest Relations Manager at Crowne Plaza Hotel Madison, responded to this review

Hi osiris369, Thank you for taking the time to write a very detailed review about your stay. I appreciate you highlighting not only the positive, but also the negative aspects of your experience. We always strive to provide comfortable and friendly accommodations, and I am glad to hear that the staff service, and comfortable beds were much to your liking....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more   less 

Additional Information about Crowne Plaza Hotel Madison

Address: 4402 E Washington Ave, Madison, WI 53704-3724
Region: United States > Wisconsin > Madison
Price Range: £83 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Madison 3.5*
Number of rooms: 71
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Also Known As:
Crowne Plaza Madison
Madison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Madison staff and other travellers.
2 questions
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Questions? Get answers from Crowne Plaza Hotel Madison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are not a morning person, ask for a room not facing east,,, that sun thing gets bright early.”
bigbob4bush, 25 May 2017 | Read review
“Do not pay extra for the Club floor (6th).”
garym507, 17 May 2017 | Read review
“If you want to get to your room faster, get a lower floor. Elevators take forever.”
dawnw968, 7 May 2017 | Read review
“Wish I could - no good rooms”
RalphandMark, 4 May 2017 | Read review
“Good luck with this.”
gary42017, 1 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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