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Crowne Plaza Hotel Madison

PricelineUS$99*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Madison
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Madison
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Showing 457: English reviews
Wausau, Wisconsin
Reviewed 27 October 2013

We stayed here while visiting Madison and liked the close proximity to many restaurants and stores. Because we had booked our room through Priceline, they did not honor our prior request for a king bed and gave us two double beds. Though we were disappointed by that, the room was very nice. The beds were comfortable, the bathroom was clean,...

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Helpful?
Thank wecanoe
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I would like to thank you for taking the time to post your comments on Trip Advisor in regards to your recent stay at the Crowne Plaza Madison. We are glad you enjoyed your stay with us. We will be replacing some of the guest room carpet within the next 90 days. I am sorry we weren't able to provide...

Reviewed 24 October 2013 via mobile

I reserved my room through Hotwire so it was much cheaper than the normal price but everything was wonderful. Very clean, beautiful spacious lobby, great hotel staff that let us check in 2.5 hours early. Would definitely stay here again!

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Helpful?
Thank 38Amanda
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

Thank you very much for the kind comments you posted on Trip Advisor. We strive to provide the finest service in the area, and we are so glad we provided you with an excellent experience. We hope to see you again in the near future!! Best regards, Sandy Harper General Manager

Galesville, WI
Reviewed 23 October 2013

This hotel is bright and cheerful. I love the open atmosphere of the lobby bar and grill and the windows/skylights in the pool area.The Frank Lloyd Wright prairie influences (stones, wood, glass) are beautiful. I was there last weekend with my niece and two granddaughters. The staff was friendly and accommodating. All areas were clean, and it was obvious the...

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Helpful?
Thank Patricia351
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I would like to take the opportunity to thank you for taking the time to post your comments on Trip Advisor. We appreciate your kind comments. It is our goal to exceed our guests expectations, and your comments will be shared with the entire staff. We hope to see you on your next visit to Madison. Best regards, Sandy Harper...

Ottumwa
Reviewed 18 October 2013

Clearly not a hotel for business. I arrived at 11 PM after a long drive and wasn't able to connect to the internet. I called IBAHN the internet service provider and they were able to get me on right away. As it turned out that didn't matter as there was a problem with the access point on my floor. No...

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Helpful?
Thank Tim M
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I am in receipt of the comments you posted during your recent stay at the Crowne Plaza Madison. As I said when we spoke on the phone, I am truly sorry for the internet problem you encountered during your stay, and that you missed your meeting, due to the issue. Once again, I do apologize. Sincerely, Sandy Harper General Manager

Loomis, California
Reviewed 12 October 2013

Our stay five day stay was less than pleasant. Other than the first floor, the establishment was tired, worn and in some cases just plain filthy. We should have been clued in by how filthy the elevator rugs were and how they remained that way our entire stay. The “suite” had thread bear arms on the furniture (stuffing coming out),...

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Helpful?
Thank Rick F
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I would like to thank you for taking the time to post your comments on Trip Advisor. Although needless to say they were not the comments we like to hear, and I assure you we use them to correct issues. I apologize for the Club Lounge not being opened until 8:00 PM and I will certainly discuss the the Food...

Reviewed 12 October 2013

We had reservations to stay at CP in Madison for a wedding. Their rates were exorbitant due to the World Dairy Council conference. We paid extra to stay on the Club Level...totally worthless. We checked in and when my wife tried to take a shower, there was NO hot water. We called the front desk to ask for a different...

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Helpful?
Thank mljhawk
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I am in receipt of the comments you recently posted on Trip Advisor. I want to sincerely apologize for the inconvenience you incured during your brief stay with us. Unfortunately there was an issue with the hot water which was repaired. The front desk agents certainly should have told you when you checked in, if they knew at that time....

Milwaukee, Wisconsin
Reviewed 7 October 2013

Nice modern hotel with a pool and small bar. Front desk staff was very friendly and welcoming. Our room was large and comfortable. We had a suite which included a living room with a refrigerator plus the usual couch, TV, etc. Bed and bed linens were very comfortable. There were a few things that were troublesome with this hotel though....

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Helpful?
Thank marybink
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

Thank you for taking the time to post your comments in regards to your recent visit at the Crowne Plaza Madison. I would like to thank you for your kind words regarding the front desk staff. I would like to apologize for the inconvenience of the light flickering in your room. In the future please call the front desk so...

milwaukee
Reviewed 30 September 2013

Where to begin: Room careworn with carpet trim as baseboards pulling away from walls, expensive-looking prints crooked on walls, and tight beds in rather spacious bedroom oddly placed (in double one bed is flush against wall---why?). Air handling needs tune up -- very loud so tried windows which only open 4 inches to let fresh air in but heavy drapes...

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2Thank kumbayawisconsin6
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I would like to apologize for the inconveniences you incured during your recent stay at the Crowne Plaza-Madison. I would hope that the front desk would have offered to move you to a different room, as it seems you had several issues you should not have had to deal with. We pride ourselves on providing the finest service in the...

Plover, Wisconsin
Reviewed 30 September 2013

My husband and I usually stay at the Crowne Plaza whenever we are traveling to and from the Madison Airport. It is easy to get to, right off Interstate 90-94 ext #135A. The location is also convenient to shopping and restaurants, and most are within walking distance. They have an airport shuttle and free parking (which is one of the...

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Helpful?
1Thank Jan N
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

Thank you for taking the time to post your comments on Trip Advisor. We appreciate all comments, so issues may be addressed. The lobby/restaurant area was updated several years ago, so I'm sure it is quiet different than it was during your last visit. We are hoping to re-do guest rooms within the next several months. Again, thank you for...

Reviewed 28 September 2013

The hotel is in serirous need of maintenance and updating. Outlets in bathroom didn't work. Paint and wallpaper peeling in room. Paint chipped on doors. Bed was in poor shape. On a bright note every staff member I talked with was pleasant and helpful. I would not stay here again.

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Helpful?
Thank travelinfreak68
Sandy H, General Manager at Crowne Plaza Hotel Madison, responded to this review

I would like to thank you for taking the time to post your comments on Trip Advisor. Thank you for your kind words in regards to the staff. I would like to apologize for the room issues you incured. I assure you they are being addressed with the engineering department. I don't know if you let the front desk know...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more   less 

Additional Information about Crowne Plaza Hotel Madison

Address: 4402 E Washington Ave, Madison, WI 53704-3724
Region: United States > Wisconsin > Madison
Price Range: £84 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Madison 3.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Crowne Plaza Madison
Madison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Madison staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Madison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are not a morning person, ask for a room not facing east,,, that sun thing gets bright early.”
bigbob4bush, 25 May 2017 | Read review
“Do not pay extra for the Club floor (6th).”
garym507, 17 May 2017 | Read review
“If you want to get to your room faster, get a lower floor. Elevators take forever.”
dawnw968, 7 May 2017 | Read review
“Wish I could - no good rooms”
RalphandMark, 4 May 2017 | Read review
“Good luck with this.”
gary42017, 1 May 2017 | Read review
5 of 5
Priceline
US$99* /night
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HotelQuicklyUS$192
Expedia.comUS$129
Hotwire.comUS$130
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Prices are for 1 room, 2 adults
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