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All reviewspool areakids eat freebunk bedsthe indoor water parklifeguard on dutyfamily suiteattached restaurantmadison westexecutive levelwest sideon site restaurantmini fridge and microwavelarge bathroomking roomfree drinksi highly recommend this hoteldells
I have stayed here a couple of times for work. Staff are friendly enough, the complimentary breakfast is decent, but the coffee leaves much to be desired. The rooms are slightly awkward with Jacuzzi tubs in the main room and then only standing showers in...More
We had a king suite. The couch area was clearly separated from the sleeping area by the bathroom and fridge area, so it was a suite rather than just a large room. It was attractive, with high ceilings (we were on the 4th floor). We...More
2 Thank Rosemary W
Response from GeneralManagerps, Guest Relations Manager at Holiday Inn Hotel & Suites Madison WestResponded 4 September 2017
Thank you so much for taking the time to provide us with such a detailed review regarding your stay at our location, Holiday Inn Madison West.
We are thrilled to hear that you enjoyed the King Suite you stayed in as we do offer fourteen...More
I made reservations in March for our sisters weekend in April. I specifically called the Madison number so I could speak with someone familiar with the hotel. Our 91 year old mother was coming with us so there were some specific needs. I book two...More
We recently stayed (4-6-18) at the hotel for a impromptu family trip/birthday surprise for one of our children. The resturant was nice, they offered a coupon for 10% off our purchase. We had pizza and an appetizer which were both tasty and served promptly. We...More
We live in town and decided to take our kids here for an overnight during their spring break, with the "waterpark" being the main draw. Things started off wrong at check in. There was one girl working at the desk, who was helping someone else...More
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.