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Sheraton Madison Hotel

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Traveller (97)
Room & Suite (46)
Dining (6)
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Overview
  • Excellent38%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
“the club lounge”(47 reviews)
“front desk”(166 reviews)
“starbucks coffee”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Madison Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Madison Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like
Nearby
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Reviews (902)
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893 results
Traveller rating
320
293
169
77
34
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LanguageEnglish
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320
293
169
77
34
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All reviewsthe club loungefront deskstarbucks coffeebike pathshuttle servicealliant energy centerclose to downtownlake mononahotel barshower headthe hotel is cleanbed was very comfortablepool and hot tubfitness centerjosephinelobbyjosh
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1 - 5 of 893 reviews
Reviewed 4 days ago

The hotel has a great location and excellent staff. I would like to thank everyone from Front Desk team Allison, Tatiana, Renata, Josh and Berr. The drivers Sasha, Hary and Svens. And Nikki for helping me with my reservations making sure that everything is fine....More

Thank Luiz M
Response from Tatiana L, Guest Relations Manager at Sheraton Madison HotelResponded 2 days ago

Dear Luiz M, Thank you for much for leaving us a review on Tripadvisor! We love to hear such great feedback from our guests and we hope to see you again soon! Thank you,

Hotel's Favourite
Reviewed 4 June 2018

I am staying in Sheraton, Madision, WI for the past 6 months. They got good breakfast. In the evenings Good snack is served. Lounge is taken care by Tish in the Evening. Tish is very cordial, respectful, caring Lady. I travel on business, I am...More

1  Thank SriRam V
Response from Tatiana L, Guest Relations Manager at Sheraton Madison HotelResponded 6 June 2018

Dear SriRam V, Thank you for taking the time to leave us a review! We certainly love having Tish in our club lounge and we are glad that she is always able to make sure the lounge is great for our guests! Thank you

Reviewed 1 week ago via mobile

Checked in on Monday, the ac stopped working on Tuesday so I had to call to have it repaired. Took about an hour before it was running. Wednesday no housekeeping, had to call and was told they were short of help and only did check...More

Thank Marlene D
Response from Tatiana L, Guest Relations Manager at Sheraton Madison HotelResponded 1 week ago

Dear Marlene D, Thank you for taking the time to leave us a review on TripAdvisor! I sincerely apologize that you experienced that issues mentioned during your stay. During our renovation process, we have also been working on the pipes of the hotel which why...More

Reviewed 3 weeks ago

Sheraton is propping up a clearly failing organization while they perform a face-lift. The honest business decision would be to shut down and reboot. The property is more than just tired - it's filthy and the overworked staff are doing their darnedest to hold together...More

1  Thank genway53
Response from Tatiana L, Guest Relations Manager at Sheraton Madison HotelResponded 2 weeks ago

Dear genway53, Thank you for taking the time to leave us a review - we certainly appreciate all feedback! Please know that we are going through a complete hotel renovation that will revitalize our rooms. Please also know that your comments about our night staff...More

Reviewed 3 weeks ago via mobile

The hotel had very old furniture, sheets were stained as well as the covers . The vacuuming was done poorly especially under and around the curtains . Food was good but room service is overpriced . Pool was large but pool toys provided were falling...More

Thank Jjp110
Response from Tatiana L, Guest Relations Manager at Sheraton Madison HotelResponded 3 weeks ago

Thank you for taking the time to leave us a review! Please know that we are going through a complete hotel renovation and we are so excited to share our updated rooms! Please also know that we have passed along your comments to our housekeeping...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$125 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Madison
#25 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$125 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Madison
#25 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms
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Traveller (97)
Room & Suite (46)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
chandra1221
16 July 2015|
Answer
Response from Lisa W | Property representative |
We do provide refrigerators complimentary for our guests based upon availability. These are small refrigerators, so if you are looking for larger, they may be an additional fee. Please feel free to contact me directly and I... More
0
Votes
Room Tips
"Worst for family"
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"Great service, nice property, fairly priced"
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"Your choice is parking lot and 4 lane road or railway - I chose the former (odd numbers)"
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"Upper floor are more quite"
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