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Hilton Madison Monona Terrace

Booking.comUS$239*
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#12 of 63 Hotels in Madison
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Madison Monona Terrace
Hilton Madison Monona Terrace
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1,060 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Madison Monona Terrace
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Showing 1,051: English reviews
Kingsville, Canada
Reviewed 16 October 2015

A beautiful 5 star hotel with most all the amenities, adjacent to the Minona Terrace in downtown Madison. Rooms are large, clean, very comfortable and quiet. The staff are extremely helpful, the breakfast buffet on weekends is fabulous. Located one block for the State House and very close to the vibrant main street and the U of Wisconsin. The concierge...

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Helpful?
Thank Charlie499270
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thanks very much. We will take that kind of Typical! I will be sure to recognize Chase too. Please come visit us again soon!

Jackson, Wisconsin
Reviewed 15 October 2015

I have stayed here before without issues, but I seem to have had a lemon of a room this last time. Let me start by being clear, I would still stay here any time I need to be at the convention center. First off, no matter how low I set the thermostat, and how long the fan blows, it was...

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Helpful?
Thank CAKS8462
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Your feedback is so valuable to us, so thank you. I will address these concerns in that room right away. It sounds like you are still willing to come back and give us another chance. Please let me know when you do so I can make sure we take good care of you. Thanks again! Skip Harless skipharless@hiltonmadison.com

Naples, Florida
Reviewed 15 October 2015

Hotel staff was brusque and often discourteous. Staff was frazzled beyond belief and our room was never made up. Night staff gave us a couple of towels and apologized. Breakfast service was harried and chaotic.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank CharlieRNaplesFL
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We appreciate the feedback. Very sorry we gave you this impression. We certainly strive for much better than this. I will share with the team and look at what we can improve upon. Thank you.

Phoenix, United States
Reviewed 15 October 2015

Great location. Perfect for our trade show at the Monona Terrace. Rooms are clean and comfortable. Hotel staff is very helpful. Location is perfect and the farmer's market at the capital is an added bonus during our stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alan S
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Excellent.....thank you! So glad your stay was great. See you next time!

Tennessee
Reviewed 14 October 2015

Parking is $15/night - not bad for close to the Capitol building. The hotel is clean and spacious. I booked a room on the club floor for 3 nights over the weekend because I like to stroll round to the bar for drinks and appetizers. Only after a hassle checking in did I find that the club is closed on...

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Helpful?
Thank Clogtowner
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

I am so sorry about your experience. You are right, this should not have happened. I'm glad the staff attempted to make it right for you. Please contact me if I can be of further assistance. I hope we have the opportunity to have you back and show you our true hospitality! Skip Harless skipharless@hiltonmadison.com 608-260-2365

Salt Lake City, Utah
Reviewed 14 October 2015 via mobile

The Hilton Monona is set in a great location - overlooking the lake and set close to the capital and downtown area. Rooms were large and nicely furnished - including a seating area and 2 flat screens, but the bathrooms are somewhat dated. Service was excellent and the bar and chophouse restaurant were comfortable and convenient.

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Helpful?
Thank Brett S
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Very much appreciate the review Brett. I hope we have the chance to welcome you back soon.

Chicago, Illinois
Reviewed 13 October 2015 via mobile

This is a nice, clean and comfortable hotel in Madison. Easy walk to capital, farmers market, campus and lots of great resturants, bars s nd State Street shopping. Bike/walking trail connected to hotel at conferece center and don't miss roof top garden. Nice place and great staff.

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Helpful?
Thank Cate H
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the great pictures and nice review. Our location is just perfect, you're right. I most appreciate your comment about the Great Staff. I will be sure to share that with them. Please come again soon!

Madison, Wisconsin
Reviewed 12 October 2015

I stayed on the 8th floor, lakeside. Huge room, huge bathroom. Very clean, and quiet. Staff was helpful. Hope to stay again. No complaints.The beds are very comfortable. Are breakfast buffet at the Olive downstairs, great service, good food.

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Helpful?
Thank jdouglas1
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

We hope you stay again too....thank you very much!

Iowa City, United States
Reviewed 9 October 2015

...if he actually knew how the Hilton Monona Terrace in Madison, WI. operated. There are a couple secondary level managers that are great, however, beyond that there isn't much of a service attitude with supervisory and management staff. They don't think of alternate or creative solutions when they cannot back-up what they say they offer. Bathrooms are NEVER cleaned thoroughly....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Dan T
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

Thank you for the comments. I have reached out to make contact with you directly so we can discuss your first visit and now your second complimentary visit since we have not had the opportunity to talk yet. I am very sorry we have not pleased you as our guest and had some misunderstandings. I hope we are able to...

Chicago, United States
Reviewed 7 October 2015

Wonderful staff, clean and quiet rooms. The food in the restaurant was outstanding for breakfast. Try to get the breakfast plan. Nice views--either the capitol or the lake. Walking distance to capitol, town and campus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Steven T
Skip_Harless, General Manager at Hilton Madison Monona Terrace, responded to this review

You are very kind to give us such a nice review, thank you!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Madison Monona Terrace, perfectly located in downtown Madison just two blocks from Capitol Square, is an elegant property connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with spectaculor views of the State Capitol or beautiful Lake Monona. With an upscale, urban and residential feel to the rooms and public spaces, the hotel boasts full service dining and bar options as well. Transportation service is provided complimentary to downtown locations, including the University and Kohl Center. ... more   less 

Additional Information about Hilton Madison Monona Terrace

Address: 9 E Wilson St, Madison, WI 53703-3421
Region: United States > Wisconsin > Madison
Price Range: £146 - £277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Madison Monona Terrace 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Hotel Style:
#9 Business Hotel in Madison
#10 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Madison Monona Terrace staff and other travellers.
7 questions
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Green Bay, Wisconsin
1 month ago
Lincolnwood, Illinois
7 months ago
Chicago, Illinois
9 months ago

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Questions? Get answers from Hilton Madison Monona Terrace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake or city views - it's all good - go for a high floor!”
sdski, 16 May 2017 | Read review
“Lakeside, high floor”
Marian334, 12 Apr 2017 | Read review
“Ask for lake view”
ccpr20, 27 Mar 2017 | Read review
“Sign up for shuttle service ahead of time as they fill up quickly!”
timd96, 22 Mar 2017 | Read review
“Both lake and city views are awesome!”
dguenett, 20 Mar 2017 | Read review
5 of 5
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US$239* /night
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Prices are for 1 room, 2 adults
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