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InterContinental New Orleans

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Traveller (411)
Room & Suite (300)
Dining (64)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“french quarter”(423 reviews)
“oysters”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from InterContinental New Orleans
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Offers from InterContinental New Orleans
Special Offer: Book Direct and Save
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$465.
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Reviews (1,688)
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1,625 results
Traveller rating
1,050
387
127
39
22
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1,050
387
127
39
22
Show reviews that mention
All reviewsfrench quarterwithin walking distanceoystersmardi grasbusiness districtbeautiful hotelhotel restaurantcanal streetfew blockswwii museumthe entire staffvalet parkingfitness centerwarehouse districtbalcony rooman easy walkrooftop pool
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1 - 5 of 1,625 reviews
Reviewed today

The place itself is fairly nice, and the rooms are decent, but there were a couple of issues with my stay. First off they informed me upon check-in that there was some construction on the building next to the hotel. I asked when it started....More

Thank Mark B
Hotel's Favourite
A TripAdvisor Member
3614
Reviewed 22 January 2018 via mobile

I would definitely stay in this hotel next time I’m in New Orleans and I highly recommend it. Like all Intercontinental locations, the staff is very helpful and welcoming from the moment you come in. I love how the lobby and rooms were decorated with...More

5  Thank A TripAdvisor Member
Response from John R, General Manager at InterContinental New OrleansResponded 22 January 2018

Dear TA Reviewer, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature...More

Reviewed yesterday

Overall, a good hotel where service is important and staff all efficient and friendly. If you stand still for a minute, someone will be over to assist thinking you need an assist. In determining which level of service to choose and you like the idea...More

Thank Hugh M
Response from John R, General Manager at InterContinental New OrleansResponded yesterday

Dear Hugh M, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse...More

Reviewed 2 days ago via mobile

Well, rooms were ok. The area where hotel is located is under construction, so many rooms are facing the construction site. I’m used to getting free morning coffee in the lobby in the morning. None. My biggest issue was parking which was over $50 daily....More

Thank Jody M
Response from John R, General Manager at InterContinental New OrleansResponded yesterday

Dear Jody M, Thank you for your review of the hotel. We are very sorry that you did not receive the normally high level of service that our guests are accustomed to. Because your review is confidential, please email joseph.quilio@icneworleans.com with your contact information, so...More

Reviewed 2 days ago via mobile

Hotel is acceptable in terms of presentation and facilities but this is the most hostile staff I have ever come across in both the main bar and also the separate adjacent restaurant - abrupt and rude to a number of guests on several occasions during...More

1  Thank TartanSpecial78
Response from John R, General Manager at InterContinental New OrleansResponded yesterday

Dear TartanSoecial78, Thank you for your review of the hotel. We are very sorry that you did not receive the normally high level of service that our guests are accustomed to. Because your review is confidential, please email joseph.quilio@icneworleans.com with your contact information, so that...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$170 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#10 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#10 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (411)
Room & Suite (300)
Dining (64)
Pool & Beach (26)
Amenities (29)
Business Centre & Event Rooms (15)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
walker35000
31 March 2018|
AnswerShow all 4 answers
Response from Dwyday | Reviewed this property |
Only Valet parking at the motel. Public parking is a block away for about $35 less per day. If your planning visiting Harah's casino, if you play the slots for 30 minutes a day you may park for free. Just a couple blocks... More
0
Votes
Duane C
22 March 2018|
AnswerShow all 3 answers
Response from Kon S | Reviewed this property |
Dear Sender, unfortunately I do not remember exactly the name, but there was a desk in the airport: New Orleans airport shuttle service, where you could arrange your transportation to the hotel...and I am not sure whether... More
1
Vote
Room Tips
"We stayed on the 6th floor. Nice room size"
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"I suggest higher floors away from the elevator."
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"ask if a balcony room is available"
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"Avoid adjoining rooms"
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