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Embassy Suites by Hilton New Orleans Convention Center

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Traveller (174)
Room & Suite (181)
Dining (24)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“free happy hour”(13 reviews)
“julia st”(12 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton New Orleans Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton New Orleans Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,021)
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Traveller rating
451
288
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Show reviews that mention
All reviewsevening receptionfree happy hourjulia stfrench quartercruise portwithin walking distancewarehouse districtfree breakfastliving roomthe river walkoutlet mallwwii museumfront desk staffharrah's casinofew blocksmardi grasbourbon street
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1 - 5 of 1,001 reviews
Reviewed yesterday via mobile

We visited your hotel for business and pleasure. We found Diane (concierge) to be extremely helpful and friendly. She was a real ray of sunshine every day we saw her. She helped us plan excursions and gave us great directions, always with a smile. She...More

Thank kandidelrosario
Hotel's Favourite
Reviewed 18 March 2018

My family stayed for three nights and our room was clean pleasant. We had a balcony but that really didn't look at anything. The included breakfast what Great. The made to order omelettes were delicious. We enjoyed the happy hour one evening but it was...More

1  Thank 583glendam
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded 19 March 2018

Thank you so much for staying with us! Hopefully you had some fantastic meals at the award winning restaurants within a 5 minute walk from our hotel. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Reviewed 2 days ago

Arrived in NO on May 17, 2018 with reservations at Embassy Suites on Julia Street. We've stayed at an Embassy Suites across the country and were always impressed and satisfied. NOT THIS TIME. This property was the worse. First, the pool was out of order....More

Thank may2866
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded yesterday

Primarily, I would like to express our gratitude regarding the time you took to let us know how your stay with us went. It is only through advice such as yours that we can preserve what is good and improve where we fall short. We...More

Reviewed 3 days ago

overall good stay, rooms could use some updating especially the bathrooms. great customer service all around. had a a/c issue with the first room given, but solved within 30 minutes after arrival. no biggie due to quick response from the front desk and the maintenance...More

Thank abena21175
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded 2 days ago

Thank you so much for letting us know how the Front Desk staff was able to take good care of you when we ran into a dilemma. We do hope their attentiveness will keep you coming back whenever you are in NOLA. Regards, Rone Middler...More

Reviewed 4 days ago

Probably the biggest thing that we noticed was the attitude of the employees...everyone was cheerful, helpful and respectful. Breakfast was good although not a part of the cost of the room as it has been at other properties. The afternoon snacks were nicely done and...More

Thank John O
Response from Rone M, General Manager at Embassy Suites by Hilton New Orleans Convention CenterResponded 2 days ago

We love it when guests take the time to let us know how much of a difference our staff made during their stay. Thank you so much! We hope to see you again soon. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$143 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Business Hotel in New Orleans
#80 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Business Hotel in New Orleans
#80 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (181)
Dining (24)
Pool & Beach (23)
Amenities (58)
Business Centre & Event Rooms (6)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
ALtravel1223
7 February 2018|
AnswerShow all 8 answers
Response from ramiroa330 | Reviewed this property |
Absolutely, the French Quarter is about a 15 minute walk away, The walk there you get to pass many restaurants and the Casino if your into that. Great area
2
Votes
h6p8gv
31 January 2018|
AnswerShow all 5 answers
Response from AlbertJU26 | Reviewed this property |
Every morning there is hot oatmeal and grits, yogurt, cereal, fruit, muffins, toast, bagels, and danishes. Juice of course. There is also biscuits and gravy, scrambled eggs, bacon, sausage, and breakfast potatoes. Although... More
1
Vote
anitramurray
26 September 2017|
AnswerShow all 6 answers
Response from mhistmajor | Reviewed this property |
The lighting in the room is extremely poor unless u hand in the bedroom where the terrace is. As for the cleanliness that was never an issue. I stayed several nights. The room was clean and I never saw a rodent. There was a... More
2
Votes
Room Tips
"Don't even try. Members in our party were also voicing issues with this place."
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"Great hosekeeping"
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"The Julia Street Station is close by and we purchased tickets for $3 for the day. We could hop on and off..."
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"My suite was up on the 11th floor facing the city, and my balcony door didn't quite close all the way. A..."
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