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Doubletree by Hilton Hotel New Orleans

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Doubletree by Hilton Hotel New Orleans
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Dallas, Texas
Reviewed yesterday NEWvia mobile

We arrived early (845am) and were allowed to checkin early. Front desk agent took 25 minutes to check us into 2 rooms. We made another reservation for a third night and were told that "everything has been taken care of" but continued to get emails saying we need to checkin to our 2nd reservation. Checked with the front desk and...

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Helpful?
Thank TXSweetHrt214
Harlingen, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017 via mobile

So far, so good! I'm still staying at the hotel and have had a great experience since I checked in. I requested two adjoining rooms and I was able to get them. I'm on the highest floor available (for two connecting rooms) and was given their delicious cookies for all in the party. Friendly and courteous staff, especially Olivia. She...

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Thank kmckinney90
About Hotel's Favourite Review
kretpa, Director of Sales at Doubletree by Hilton Hotel New Orleans, responded to this review

Hi kmckinney90! What a great review! We agree that Olivia is an amazing asset to our team and we're lucky to have her. It seems like you enjoyed every aspect of your stay and that's exactly what we strive for. We'll hope you'll stay with us again soon. Kristina Bourgeois, Director of Sales

Louisiana
Reviewed yesterday NEWvia mobile

It was only a one night stay, but every moment was perfect. I downloaded the Hilton honors app, which allowed me to check in and choose my own room before arrival. I'm so glad I did! I was able to see the layout of the hotel and book a room that had great convenience to the pool. My 5 year...

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Thank nurseLuvs2travel
New Albany, Indiana
Reviewed 2 days ago NEW

We stayed here for Easter and Will be back. The beds were Great and the rooms Quiet. The breakfast was very good and. We were treated very well. I asked for late checkout and was accommodated with no problems. We will be back.

Review collected in partnership with DoubleTree by Hilton
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Thank Kenny B
Fayette, Alabama
Reviewed 4 days ago NEW

Our whole family stayed here before our cruise. Very clean rooms and very quiet.The lady at the desk was cortious and very helpful answering our questions and giving good directions. Would definitely stay again.

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Helpful?
Thank Bunfreak
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Bunfreak, Happy to hear you and your family had a great stay before sailing out of New Orleans. We're glad our front desk staff agent was helpful and that you enjoyed your accommodations. We definitely look forward to your next visit. Cristhian H.

Lake Charles, Louisiana
Reviewed 4 days ago NEW

Great stay. Excellent hotel and staff. Loved digital checkin and digital key. Staff was always messaging me on app to make sure everything was fine. Overall great time and excellent stay. Would def recommend.

Review collected in partnership with DoubleTree by Hilton
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Thank D4941DTjennifers
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

D4941DTjennifers Glad to know you had a great Easter weekend with us. We agree our staff is amazing and glad you experienced that. We'd love to see you again when you're back in the city! Cristhian H.

Marco Island, Fl
Reviewed 6 days ago NEW

After a lacking stay at a local AirBnB, this DoubleTree was a savior! Downtown location was great, right across from casino. Small but nice room with an OK view on high floor. Room service was efficient and at a good price for the large quantity of food.

Review collected in partnership with DoubleTree by Hilton
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Thank Eric J
Cristhian H, Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Eric J, We are glad to hear that we were able to come to the rescue and that we did not disappoint. We're happy that you enjoyed the accommodations and the location of our hotel was perfect. We certainly hope to see you again when you return to New Orleans. Sincerely, Cristhian H.

Nutley, New Jersey
Reviewed 1 week ago

A very comfortable hotel in a great location: convenient to many parts of the city on foot and the trolley car picks up in front of the hotel. Rooms were lovely, beds were wonderfully comfortable, and the heated pool was a treat. The bathroom was small, but clean and well-equipped. Staff was friendly. We stayed 5 days with 2 kids....

Review collected in partnership with DoubleTree by Hilton
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Thank sundaygirl2
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

sundaygirl2, We're very happy to hear that you thoroughly enjoyed your stay with us. We're glad that you found our location convenient to all things to do in New Orleans and that our newly remodeled rooms were comfortable. We certainly wish to see you again when you return our wonderful city and hope you continue to recommend our property. Sincerely,...

dc
Reviewed 1 week ago

If you are looking for the PERFECT location to enjoy the French Quarter, this is it! If you are looking at any of the river-front festivals, this hotel is the perfect location. If you are wanting the Bourbon Street experience, the walk is only a few blocks and the best thing about this hotel is you don’t have all the...

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Thank doroughg
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

doroughg, We're excited hat you got to experience everything that New Orleans has to offer only a few steps away from our hotel. We agree that we're in a perfect location and glad you took advantage of it. We have also taken the time to recognize Olivia for taking such good care of you. She certainly appreciates your kind words...

Phoenix, Arizona
Reviewed 1 week ago

Perfect location. Short walk to anything French Quarter. Next door to the casino. Rooms with a view were terrific. Texting ability with the front desk was such a great feature. You could use this easy communication no matter where you were.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 803cherylt
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

803cherylt, We could not agree with you more that our location is perfect and walking distance to everything in the area. We also love our texting feature as it helps us to assist our guests 24/7. Thank you for staying with us and hope you return when you're back in the area. Sincerely, Cristhian H.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travellers.
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Spanish Fort, Alabama
Hattiesburg, Mississippi
8 months ago
Columbus, Georgia
10 months ago
New York City, New York

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Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think a higher room is best, so you can see out --- it's beautiful.”
TEXASconnie, 12 Apr 2017 | Read review
“Skip the breakfast buffet.....not worth the money”
NeishaR_12, 3 Apr 2017 | Read review
“Corner room was much larger. If you are a Hilton Diamond member, make sure you are on a diamond floor.”
victoriar200, 2 Apr 2017 | Read review
“Rooms were great all over”
butterfly912, 29 Mar 2017 | Read review
“8th floor was fairly quiet with the exception of emergency vehicles once in the early morning hours.”
stanton0918, 19 Mar 2017 | Read review
5 of 5