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The Mercantile Hotel

Traveller (103)
Room & Suite (36)
Video (1)

About

Location
Cleanliness
Service
Value
The Mercantile Hotel New Orleans is a 90-room all-suites boutique hotel located in the heart of the historic Warehouse District in New Orleans, LA. We offer full-service parking valet, modern amenities, Local Guides and close proximity to some of the best museums, restaurants and festivals in the Crescent City.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Concierge
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Boutique
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Neighbourhood
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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235Reviews
120Photos
8Q+A
44Room tips
Traveller rating
  • 157
  • 49
  • 14
  • 8
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
This hotel is an incredible little gem. The rooms are all suites and are very spacious and well appointed. Found it very easy to walk everywhere from here or to hop on a cable car. Only negative is I tried to check in early since we just got off a cruise but it seems to be a
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Response from funandmemorable, Guest Relations Manager at The Mercantile Hotel
Responded 2 days ago
Hi prettyflamingo1963! Thank you for sharing your amazing review with us. We are so happy to read you had a perfect stay and loved your suite, our location and our atmosphere. We are glad you enjoyed yourself and we can't wait to welcome you back. See you next time!
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The Mercantile hotel was a wonderful hotel to reside in. We stayed there for 3 nights, and we enjoyed everything. The staff was so delightful and helpful but one person stood out. Her name was Anitra. Anitra was so helpful and super nice to me. It was like she was my best
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 1 week ago
Hello, DTGM2, thank you for making us your home-away-from-home during your inaugural trip to The Big Easy and for taking the time to leave us some nice comment! We cannot wait to let Anitra know she was a rock star as usual by making sure you knew about all the NOLA gems located so close to the hotel. We sincerely appreciate your patronage and look forward to welcoming you back for another visit soon! -Bradley D.
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Marlon and Alison tended to every need during my stay. From helping with directions and finding me the best restaurants in town, I couldn't have asked for more. Beautiful view of the city from my room.Can't wait to go back!!!
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Response from funandmemorable, Online Concierge at The Mercantile Hotel
Responded 1 week ago
Hi, Tomgreen, thank you so much for the nice words! We're delighted our staff members made sure you had everything you needed and helped you explore some true NOLA gems. We sincerely appreciate your patronage and look forward to welcoming you back to exceed your expectations once again. -Bradley D.
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Off the beaten path, but close to everything you want and more! The staff is friendly and inviting! You felt like family! Drinks in the evening and breakfast in the morning - what more could you ask for? The PILLOWS! These are the best pillows I’ve ever used in my
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Response from funandmemorable, Guest Relations Manager at The Mercantile Hotel
Responded 1 week ago
Thank you, CourtneySC28, for taking a moment to share this with us. We are happy to read you enjoyed our location, our staff, your suite and the comfortable beds and pillows and your amazing bathroom. It's exciting that you had such a great time and we can't wait to welcome you back for another fantastic stay. See you next time! -Heather
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We are just finishing a very pleasant 3 night stay at The Mercantile. Taxi fare from the airport is a flat $36 which compares pretty well with Uber/Lyft with their price fluctuations. Check in was efficient and welcoming. We were given a room on the top (10) floor so was
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Response from funandmemorable, Guest Relations Manager at The Mercantile Hotel
Responded 1 week ago
Thank you, U6264UOdavida, for sharing your valuable experience with us! We are pleased to hear you had a great visit to our hotel and loved our location, our staff, and your suite. We appreciate your feedback about the annoying things you encountered but we thank you for sharing them so we can improve for future visits. We can't wait to welcome you back again for another great stay. Come back soon! -Heather
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Photo provided by managementThe Mercantile Hotel
The Mercantile Hotel Suite
Photo provided by managementThe Mercantile Hotel
The Mercantile Hotel Suite
Photo provided by managementThe Mercantile Hotel
The Mercantile Hotel Suite Restroom
Photo provided by managementThe Mercantile Hotel
The Mercantile Hotel Suite View
Photo provided by managementThe Mercantile Hotel
The Mercantile Hotel Suite Restroom
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1234568
Is the hotel noisy?
Hi Suki29! We strive to make sure the hotel is a restful place. If you have any problems let the front desk know! We hope to see you very soon! -Heather
0 votes
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Is the hotel noisy?
Sorry for the delay in answering. The answer to your question was no. The experience was great. We were up high enough to see the city from a great view and not even any traffic noise.
0 votes
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What date is remodel expected to finish?
Sorry guys! That was a mistake. We are just starting the remodel on the lobby. It should be completed after Christmas. In the meantime it will not impact your stay and it will be so beautiful when it is done. Our GM is taking extra steps to surprise and delight our guests while the remodel is in progress.
0 votes
Are there workout facilities at the hotel?
No workout facilities at this hotel.
0 votes
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Is this a non smoking hotel?
yes
1 vote
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12
"put more towels in the room allow small dogs "
"I'm unsure if my room was at large as the other rooms in the hotel, but it was very much appreciated. "
"Prepare to be amazed!"
"Please look at Room 740 bathroom sink; it seems slow to drain. Everything else worked perfectly!"
"Ask for a corner room"
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PRICE RANGE
US$165 - US$469 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansArts District – Warehouse DistrictCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
90
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