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Andrew Jackson Hotel

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480 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Reviewed 29 June 2016

Had a great stay in May. Annie in the morning was absolutely wonderful. She had our croissants ready for us at one of the garden tables. Room was quaint but very nice. Felt like a bed and breakfast. Will definitely stay again.

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Helpful?
Thank Lesley G
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Lesley G, Thanks for the great review and scores. We are very happy you enjoyed your stay with us and look forward to having you back with us soon. Vickie

New Plymouth, New Zealand
Reviewed 29 June 2016

I booked this hotel for the location and the price which was well reduced from the usual downtown charges. I was travelling with my 22yr old daughter s.o was delighted that the double room came with a BIG kingsize bed. Bed was very comfortable. Shower was also good with very reasonable pressure. Was less happy to find I had neglected...

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1Thank merlintrust
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear merlintrust, Thank you for taking the time to write a review about your recent stay. We appreciate that you enjoyed our location, your room and the breakfast. Brooke will be thrilled that you mentioned her by name! In regards to the parts of your stay where we may have missed the mark, let me apologize on behalf of our...

Hempstead, Texas
Reviewed 29 June 2016

The location was perfect. Only required taxi to and from airport. The service was great. Any complaint made was handled immediately. Front desk very helpful for directions and suggesting great places to eat. Very grateful for assistance given when friend had to leave early for family emergency. Very quiet around hotel but close to all the action all the same....

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Helpful?
Thank ernesto72016
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear ernesto72016, Thank you very much for the outstanding review of our hotel. We appreciate that you took the time to write about your experience and the outstanding service provided to you by our staff. In addition, Please tell your friends about your stay and come back to visit very soon. Vickie

Charlottesville, Virginia
Reviewed 24 June 2016 via mobile

We had a great night at the Andrew Jackson hotel. Brooke and the staff were very helpful and friendly. The beds were clean and very comfortable. The hotel is perfectly located in the French Quarter for easy walking to all the big sights.i will definitely stay here again.

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Helpful?
Thank Karen N
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Karen N, Thank you for providing us with this great feedback in regards to your most recent stay. We hope to see you on your next visit to Nola. Thanks again. Vickie

Foley, Alabama
Reviewed 22 June 2016 via mobile

We wanted to stay here because of its history but there's no mention of it anywhere. We realize it's an old building, but our floor was slanted and they didn't level the bed or side table under the carpeting--I clung to the sheets for dear life. There were hair balls in the bathroom, dirty carpet and dust everywhere. The AC...

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Helpful?
Thank motay64
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear motay64, Thank you for the feedback. Please accept our apologies in regards to the issues that you experienced in you room. We will address all of these concerns and discussing them with the appropriate departments. We hope to get a second chance and host you again in the future. Again, sincere apologies. Vickie

New Orleans, Louisiana
Reviewed 19 June 2016 via mobile

We had an excellent time at the Andrew Jackson Hotel. Jack at the front desk was very friendly, and informative about experiences in the hotel. We stayed in the very well known room 208. Although we didn't experience any ghosts while staying in the room, we had a great time. We were in walking distance from some of the best...

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Helpful?
Thank jennavive12
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear jennavive12, I am so happy to read that everything went well during your visit to the Andrew Jackson Hotel. Thank you for choosing to stay with us for such a special occasion. I will be sure to share your feedback with the team. We would love to have you back for your next birthday / vacation. Who knows you...

Holmes Beach, Florida
Reviewed 19 June 2016

Great location, Brook was not only super checking us in but gracious enough to help with our "things", parking, maps, suggestions for sightseeing, fun spots to eat and also fine dining. The hotel is historic however the rooms could use a bit of a face lift and freshening up. The service is wonderful with a complimentary room service continental breakfast...

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Helpful?
Thank lminnis1
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear lminnis1, Thank you very much for the outstanding 4 star review of our hotel. We appreciate that you took the time to write about your experience and the outstanding service provided to you by Brooke. In addition, Please tell your friends about your stay and come back to visit very soon. Vickie

Reviewed 16 June 2016 via mobile

My man and I wouldn't of known what to do if it wasn't for John at the Andrew Jackson Hotel in New Orleans,LA. He is just as lovely as the hotel was as well as our 1 day stay that he turned into 3 night stay. The hotel is so clean, it's quaint and private, but spacious as well. The...

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1Thank HewolfLVSShewolf
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear HewolfLVSShewolf, Thank you very much for the outstanding 5 star review of our hotel. We appreciate that you took the time to write about your experience and the outstanding service provided to you by our staff, especially John. I'll be sure to share your lovely comments with him. Please visit us again soon. Vickie

Reviewed 14 June 2016 via mobile

This has been an awesome place to stay! The staff is super friendly and funny, thanks John for the jokes! The room was quaint and comfortable. The location was perfect. Loved the complimentary croissants and coffee! This is Southern charm at its finest! If you meet John at the front desk, be sure to thank him for his service in...

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Helpful?
Thank Amelia K
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear Amelia K, Thank you so much for your review on TripAdvisor. It is great to hear that your overall stay at the Andrew Jackson was excellent. Our associates pride themselves in delivering five star service to our guests and it is always a joy to hear that they were successful in every area during your stay. John will be...

chezare13
Reviewed 12 June 2016

The Andrew Jackson' location is perfectly situated in the French Quarter, close to everything, quaint lobby and great Courtyard. I booked the room with the expectation that the room would small and possibly dated. I didn't expect it to be tiny, with holes in the walls, dirty worn out carpet, windows that didn't fit the frames and furniture that was...

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Helpful?
Thank chezare13
Vickie P, Guest Relations Manager at Andrew Jackson Hotel, responded to this review

Dear chezare13, Thank you for taking the time to provide a review of the Andrew Jackson. We sincerely apologize for any issues you had with your room. We have informed management of your comments so that they can fix these problems moving forward. If there is anything that you wish to discuss further, please don't hesitate to contact me directly....

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Located in the heart of the French Quarter on Royal Street, the Andrew Jackson Hotel features fine Southern Hospitality and charming French Quarter accommodations. The Andrew Jackson Hotel is listed on the National Register of Historic Places and features 21 quaint guest rooms and suites. Our distinctly decorated guestrooms offer Old World charm and modern conveniences. Enjoy one of our spacious guestrooms or suites overlooking the lush tropical courtyard and French Quarter fountain. Our Royal Balcony Suites feature expansive views of Royal Street and the French Quarter. ... more   less 

Additional Information about Andrew Jackson Hotel

Address: 919 Royal St, New Orleans, LA 70116-2792
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: £123 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Andrew Jackson Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Andrew Jackson New Orleans
Hotel Andrew Jackson
Hotel Style:
#69 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Andrew Jackson Hotel staff and other travellers.
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Questions? Get answers from Andrew Jackson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed needs to be replaced, it's definitely worn to its last days but seriously guys this is the only thing that needs fixing. ”
ThompsonPartyof3, 27 Mar 2017 | Read review
“No elevator, so I would request first floor in the court yard. ”
skelise, 24 Mar 2017 | Read review
“I'd recommend ground floor as there are no elevators.”
Not_Mother_Teresa, 6 Mar 2017 | Read review
“Ask for a room with a thermostat.”
jamief814, 16 Feb 2017 | Read review
“close to everything”
natmiy, 2 Feb 2017 | Read review
5 of 5