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Staybridge Suites New Orleans

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Staybridge Suites New Orleans
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827 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Dallas, Texas
Reviewed 17 March 2017

I stayed in the hotel around Christmas time 2016. Hotel is located in a good spot close to the French Quarters and the port. The suite has all you need even for longer stay. All the kitchen stuff including wine glasses.Rooms and hallways are clean and well maintained. Staff is very friendly and helpful. Hotel has a limited space parking...

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Helpful?
1Thank VA8
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Thanks very much for the kind comments. We try our best to make our guests as comfortable as possible and I am very proud of our staff. I wish you had let us know about the door. They are set to close anytime you leave and if they do not, we need to adjust it. But I hope that the...

Reviewed 16 March 2017 via mobile

This was the worst experience I have ever had at a hotel! We stayed in room 408. The closet door was not attached and fell on my head when i grabbled it to open ot up. At check in we found that they had us checking out one day sooner than we needed to. The young lady told us she...

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Helpful?
1Thank Bniswonger1969
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I am very sorry to hear that you had so many issues during your stay with us. I can assure you and you can see by the other comments, this is not the norm. These type of problems are things we rarely hear. I can assure you I will bring this in our staff meeting to be sure we make...

nagpur
Reviewed 16 March 2017

was here for a convention....very good location to access the Convention Centre as well as the mall nearby and the Harrahs Casino.Also walking distance to the french quarters.....the rooms itself are quite big,with a functional kitchen....the breakfast is very basic but enough to start the day.house keeping of the rooms is not daily..except for change of towels.although you can get...

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Helpful?
Thank babsNagpur
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I'm happy to hear that you enjoyed your stay with us. I don't know if anyone explained the housekeeping to you before you checked in. The Staybridge brand was created as an extended stay brand. That is why the rooms are larger and have kitchens. It is also the reason for housekeeping being set up the way it is. For...

Manchester, United Kingdom
Reviewed 12 March 2017 via mobile

I have stayed at a few Staybridge Suites and they are generally similar. This one is well located for conventions with just a few minutes walk to the Hilton. The rooms are standard Staybridge but this one has had an update to soft furnishings and carpets but not the bathroom or kitchen unlike some which have been modernised so they...

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1Thank DlrowTraveler
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Thank you for having stayed with us. You are correct that we did just have a renovation year before last. Please, if at anytime, and not just in our hotel, you feel as though something is not clean, please let someone know so that we can address the issue immediately. Glad to hear you liked the pancake machines. We substituted...

Lafayette, LA
Reviewed 10 March 2017 via mobile

Both times my husband and I have stayed at this property, we've had the same problem...inadequate parking choices. Both times, the regular lot was full and we had to park in a public parking lot across the street from hotel. Problem is that you have to pay for parking, but have no guarantee that you will have a place to...

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Helpful?
2Thank Laurie J
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I understand your issue with parking. Unfortunately, our parking lot is limited, but is usually enough to take care of our guest who drive in. But on some of those times that there is a big event in the city, parking can be a challenge. If we had a better solution we would jump on it. We just don't know...

Los Angeles
Reviewed 9 March 2017

Honestly, we weren't expecting very much here. We figured it was a nice, centrally-located place to spend a couple of nights in New Orleans amid a larger road trip. This was easily among the most affordable options in the area. The location was outstanding--most of the French Quarter was within easy walking distance. The room (we had a suite because...

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Helpful?
3Thank SteveinSoCal
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I'm so glad you enjoyed your stay with us! Our rooms are about 25% larger than the average hotel room and it is nice to have the kitchen even if all you use is the refrigerator and microwave for the leftovers. I will pass on you kind words to our staff and hope that you get a chance to stay...

St. Cloud MN
Reviewed 9 March 2017

Happy with our decision to stay at Staybridge Suites. The two bedroom suite offered a generous amount of space for our family of 4. Our room was very clean upon arrival and the beds/linens/pillows were very comfortable. Housekeeping came every day and made the beds, collected used towels and garbage. I do agree with other reviewers that the towel situation...

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Helpful?
1Thank MN_Traveler38
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

We really appreciate the comments. I want you to know we are working on the towel situation and should not be an issue on you next visit. I agree that the two bed room suite is perfect when traveling with the family. My wife and I always try to get one when we are traveling with the grandkids. That they...

Denver, Colorado
Reviewed 4 March 2017

We stayed at Staybridge for 6 nights the week before Fat Tuesday. The room was clean and large. We asked for a quiet room and we got one at the end of the hall which we appreciated. The desk staff was generally helpful and nice. They have a typical free hotel buffet. Mon. through Wed., they have a social hour...

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Helpful?
1Thank Sheri K
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Thank you for your comments and you can see we do read them all and try to address the concerns to make our guest feel comfortable here. The Staybridge brand is an extended stay brand, meaning that it is designed for guests who generally stay for an extended period of time. With that, as a brand, if you are here...

Ancaster, Canada
Reviewed 2 March 2017

Staybridge is located just outside the French Quarter within walking distance. It is convenient and functional. Nothing fancy but welcoming. The rooms are spacious and have all the amenities one needs with the exception of mirrors and safety deposit box. There is only one mirror in the bathroom and nothing in the entrance area. Also, there is no cosmetic mirror....

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Helpful?
1Thank Eleni H
IHGService, Guest Relations Manager at Staybridge Suites New Orleans, responded to this review

Dear Eleni H, Thank you so much for taking the time to leave us your feedback and for visiting us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you appreciated the location of our hotel, spacious room,...

Utrecht, The Netherlands
Reviewed 26 February 2017

Pro's: Location is relatively close to French Quarter. Internet is available and free. Rooms are spacious. Con's: Rooms are not very clean. The two elevators are slow resulting in long waits. The coffee offered during breakfast and in the lobby is very diluted, better to just skip it. Check-in service was not good, at no point during the check-in I...

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Helpful?
1Thank Traveller_456123
IHGService, Guest Relations Manager at Staybridge Suites New Orleans, responded to this review

Hello Traveller_456123! Thank you for your feedback regarding your stay at StayBridge Suites New Orleans French QTR/DWTN, LA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I appreciate that you find our location to be convenient and your nice comment about internet service and room size. However, I'm sorry we fell below...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 

Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130-3209
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: £100 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites
Hotel Style:
#65 Business Hotel in New Orleans
#65 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites New Orleans staff and other travellers.
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Questions? Get answers from Staybridge Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe check it first”
Broant, 12 Apr 2017 | Read review
“Back rooms not by streets are quieter.”
RoseMac2014, 10 Apr 2017 | Read review
“not studio suite 711”
omgvegas, 19 Mar 2017 | Read review
“HIGH floors”
elenih2014, 2 Mar 2017 | Read review
“Our room had 2 double beds. Others have Kings. Be sure to ask.”
lindamL5374KK, 17 Feb 2017 | Read review
5 of 5