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New Orleans Downtown Marriott at the Convention Center

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Traveller (131)
Room & Suite (53)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
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Certificate of Excellence
Discover New Orleans Marriott Downtown at the Convention Center, a riverfront hotel in New Orleans, Louisiana set in the energetic Arts District, minutes away from the area’s top attractions such as the French Quarter, Harrah’s Casino, Cruise Port and a multitude of dining & entertainment options. Housed in a renovated 19th century cotton mill, our hotel boasts over 300 spacious rooms & suites, offering guests a refreshing night of rest. Experience an abundance of amenities including a fitness center, Starbucks Coffee Shop, business center and rooftop swimming pool. With over 25,000 square feet of flexible function space, New Orleans Downtown Marriott at the Convention Center is ideal for both intimate gatherings & large corporate events. Plan your next stay at our premier hotel near the New Orleans convention center featuring impeccable service in a welcoming atmosphere.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
980Reviews
160Photos
32Q+A
100Room tips
Traveller rating
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Popular mentions
this is the worst Marriott ive ever stayed at. customer service esp in the food area was good, but that's where it ends. housekeeping consisted of bedmaking. that's it. garbage was not removed. dishes in sink were not removed. toiletries were not replaced. we had 4 people in our
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Response from TeamMarriott, Senior Rooms Operations Manager at New Orleans Downtown Marriott at the Convention Center
Responded 4 days ago
Dear nurseboost911, Thank you for your evaluation of your recent stay with us. We are sorry we failed to provide you with a clean and comfortable room that you deserved. We take the cleanliness of our rooms very seriously, and steps are underway to ensure this does not happen again. We hope you will see this as the isolated incidence that it is. We would welcome the opportunity to provide you with the perfect stay you deserve on your next visit to New Orleans. Whitney Patton Senior Rooms Operations Manager
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We were placed at this property because our original booking had suffered water damage. The hotel is a nice property, with an attractive lobby and a pleasant craft cocktail bar. I left off one star because the location, which is right next to the convention center, is not
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Response from TeamMarriott, Manager at New Orleans Downtown Marriott at the Convention Center
Responded 1 week ago
Dear 210JohnM, Thank you for taking the time to write a review of the New Orleans Downtown Marriott at the Convention Center. We were glad to read you liked our accommodations and overall had a pleasant stay. Thank you again, we hope to have the pleasure of hosting all your future visit to this area. Whitney Patton Senior Rooms Operations Manager
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I stayed at this hotel for 2 nights and the restaurant supervisor of the hotel was rude and completely unapologetic about it when I called her out on her inappropriate behavior towards myself and my sisters. Only stay here if you'd like them to ruin your stay in New Orleans.
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Response from TeamMarriott, Senior Rooms Operations Manager at New Orleans Downtown Marriott at the Convention Center
Responded 1 week ago
Dear Sabine B, Please accept our apologies for the unsatisfactory service you experienced at the restaurant. We have taken suitable action and passed this information to the restaurant manager, and we are grateful for your patience. We hope this will not overshadow your stay with us and you will give us the chance to host you again. Whitney Patton Senior Rooms Operations Manager
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This is a great hotel that is right across the street from the convention center close to the cruise ships and great restaurants and bars very close. All the staff were super helpful and very nice. The rooms were very clean and comfortable. I would definitely stay here again
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Response from TeamMarriott, Manager at New Orleans Downtown Marriott at the Convention Center
Responded 2 weeks ago
Dear kelvine2014, Thank you for the wonderful review. We are so glad you loved our comfortable rooms and attentive staff and that our ideal location worked well for you. Thank you again for being our guest, and we look forward to your next visit to the New Orleans Downtown Marriott at the Convention Center. Whitney Patton Senior Rooms Operations Manager
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Hotel staff very friendly. They helped me set up my tour. Rooms very clean. Beds comfortable. Pantry is great for breakfast and lunch. Walking distance to the Harbor,Bourbon Street, French Market. Restaurants nearby. The staff is wonderful. We lost our phone in a cab and they
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Response from TeamMarriott, Manager at New Orleans Downtown Marriott at the Convention Center
Responded 2 weeks ago
Dear soccermom182017, We are delighted you had an outstanding stay at New Orleans Downtown Marriott at the Convention Center and you loved all aspects of our hotel. Thank you for the generous review, and we look forward to hosting you again soon. Whitney Patton Senior Rooms Operations Manager
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Photo provided by managementNew Orleans Downtown Marriott at the Convention Center
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Photo provided by managementNew Orleans Downtown Marriott at the Convention Center
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Photo provided by managementNew Orleans Downtown Marriott at the Convention Center
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12345611
From what I could tell, the cruise ships docked on the other side of the convention center. You can see them from the rooms. So you are in the right area. You don't have to worry. there is a shopping mall that is next to/ slightly behind the convention center & you can go out behind the mall. I assure you it won't be difficult to find. This hotel likely gets a lot of cruisers staying there so if in doubt ask the concierge for more specifics once you arrive. Have a great trip.
1 vote
Unfortunately my review was posted to the wrong Marriott. I stayed at the downtown Marriott not the one at the Convention ctre. The M club lounge at the downtown Marriott (which is on the edge of the French Quarter) was open 7 days a week.
1 vote
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1234567
"Higher floors provide a great view."
"Corner room seems to be larger"
"The cost was around $200 per night"
"end of hall or high floor"
"Don't miss the incredible breakfast or the chance to meet Mike at the door!"
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12345620
PRICE RANGE
US$155 - US$573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott hotel new orleansmarriott new orleansnew orleans marriott
LOCATION
United StatesLouisianaNew OrleansLower Garden DistrictWarehouse/Central Business District
NUMBER OF ROOMS
331
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