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Sheraton New Orleans Hotel

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Traveller (1288)
Room & Suite (647)
Dining (159)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter in New Orleans, Louisiana. Our hotel is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.3 miles
112Attractionswithin 0.3 miles
Neighbourhood
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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2,802Reviews
1,664Photos
65Q+A
100Room tips
Traveller rating
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Popular mentions
This was our second time staying at the Sheraton, as we get awesome deals booking through Harrahs Total Rewards. We were staying in NOLA three nights and chose to switch from another hotel to the Sheraton for the last night. We checked out of our other hotel and headed over to
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded today
Dear shawne69, We appreciate the fantastic review, and we thank you for choosing the Sheraton New Orleans Hotel once again for your stay. Your comments were a pleasure to read - we always enjoy having our devotion to service recognized! It is also great that you were impressed with the beautiful view from your room. Thank you again for staying with us, and we look forward to seeing you again soon. Jennifer Gohagan Hotel Manager
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The room was nice, with a great view of the riverfront. Nearby many attractions. Friendly staff. Downside is that it allows pets so expect some barking. A few dining options, and Starbucks in the lobby.
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 5 days ago
Dear billklar, It’s a pleasure to read about your stay at Sheraton New Orleans Hotel. We work hard to ensure every guest has a comfortable and enjoyable experience, and we are glad you loved our inspired rooms and wonderful staff. Thank you for leaving your comments, and we look forwarding to hosting you again. Jennifer Gohagan Hotel Manager
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The Sheraton New Orleans provides a nice change of pace from the hustle and bustle of the French Quarter. While you are only a stone's throw away from all of the pomp and pageantry (or drunkenness and debauchery), when you walk through the door it seems like miles away. We had
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 1 week ago
Dear LaBordeBL, We appreciate the fantastic review and thank you for choosing the Sheraton New Orleans Hotel. Your comments were a pleasure to read - we loved knowing you enjoyed the energizing views from your room and that you could take advantage of our excellent location in the heart of downtown! Thank you again for choosing us, and we look forward to serving you again in the future. Jennifer Gohagan Hotel Manager
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Pros: Location - We were able to walk everywhere. Front desk service was very friendly and helpful Price is decent for the location Cons: Very small and unsanitary area for pets Over $100 for valet parking for 2 nights Bathtub did not drain well. Bellhop took 30-45 mins to
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 6 days ago
Dear Strick718, Thank you for taking the time to share your experience; we love that you could join us. However, we hate that your stay with us was inconvenienced due to the delay you experienced when receiving your luggage. We know that the small details add up and make a major impact on your overall impression. Your concerns have since been shared with our team to ensure future guests receive the prompt service they expect. We would certainly love another opportunity to bestow the hospitality we customarily provide. Thanks again for your feedback and we hope to see you soon - we wish you all the best with your travels. Jennifer Gohagan Hotel Manager
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It’s definitely conveniently located and in the middle of the action, but it is extremely crowded which doesn’t give the hospitality staff a chance to clean the common spaces. The rooms were clean and nicely appointed and the view was gorgeous.
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Response from TeamMarriott, Manager at Sheraton New Orleans Hotel
Responded 6 days ago
Dear Jazzyburrell, It was our pleasure welcoming you to the Sheraton New Orleans Hotel! We are glad you liked our well-kept rooms and that you enjoyed the energizing views from our hotel! On behalf of all of us, we thank you for taking the time to post this review, and we look forward to seeing you again soon. Jennifer Gohagan Hotel Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Room view towards Mississippi River
VIEW FROM THE 41ST FLOOR!!!
Photo provided by managementSheraton New Orleans Hotel
Guest room
Photo provided by managementSheraton New Orleans Hotel
Guest room
Photo provided by managementSheraton New Orleans Hotel
Guest room
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123456130
Yes they do. A very nice lounge on the top levels with great appitizers and dessert every day.
1 vote
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Yup. I got upgrade and club access
1 vote
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Parking rate??
Usually $45/night. Special events weekends, such as Mardi Gras or Jazz Fest may be more.
0 votes
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Parking rate??
It's valet only, at about $50 per day.
0 votes
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I believe it is but I once experienced arriving at hotel only to learn the pool was closed due to some maintenance issue.
0 votes
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12345613
"Ask for the highest possible floor with a river view."
"Get an upper floor with a river view"
"Choose room with canal side view."
"choose a different hotel"
"the higher the floor the better your view!!"
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12345620
PRICE RANGE
US$192 - US$510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton new orleans hotel new orleansnew orleans sheraton
LOCATION
United StatesLouisianaNew OrleansCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
1110
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