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Holiday Inn Express New Orleans Downtown

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#107 of 162 Hotels in New Orleans
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Holiday Inn Express New Orleans Downtown
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Orleans Downtown
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Showing 192: English reviews
Leland, Illinois
Reviewed 26 May 2015

The room was perfect for me and my sister. The maintenance man was very helpful and friendly. The front desk was all smiles and exteremly helpful, Danielle made it very personable. The only thing I would change is the door to the bathroom did not latch, it was decorative but not real private. This was not a deal breaker, I...

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Helpful?
Thank Mandy M
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear MandyM, Thank you for your 4 Star Review of our hotel. We are grateful for your wonderful praise and look forward to seeing you on your next trip to New Orleans! Kind regards, RachaelB General Manager

Newport News, Virginia
Reviewed 26 May 2015

The best two things about this hotel is that it was recently renovated and is in a cental location close to everything. We stayed over the Memorial Day weekend and it was busy. We had to wait for our room for about 30 minutes, others were waiting as well. I can't speak for all rooms but our room was quiet....

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Thank Ken C
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Ken C, Thank you for your 3 star Review of my hotel! Your detailed feedback really lets other travelers know all about our new hotel. We truly know how busy our breakfast was as we counted 416 guests over the course of 3 hours, when we had 308 registered. We are sorry for any wait time this caused and...

Reviewed 24 May 2015 via mobile

The room that we stayed in was excellent. Located just between the business district and the French quarter, almost everything in New Orleans was within walking distance. Breakfast in the morning was also very good. The only thing that was a bit of an issue was that the bathroom has a barn style door and does not actually lock, but...

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1Thank Sameer G
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Sameer G, Thank you for your 4 Star Review! We are very happy to have your feedback and can't wait to see you on your next visit to New Orleans. Kind regards, RachaelB General Manager

Boston, Massachusetts
Reviewed 23 May 2015

I love New Orleans and on our most recent visit we stayed downtown at the Holiday Inn Express. The hotel looks like it was renovated very recently and I really like the trendy, modern look of the lobby. All of the staff we interacted with were friendly and helpful. I found the bed and pillows to be very comfortable and...

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1Thank Andrea B
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Andrea B, THANK YOU for your 5 Star Review! We are truly humbled by your review and excited to have you as our newest fan. We look forward to seeing you on your next visit to New Orleans. Kind regards, RachaelB General Manager

Scottsdale, Arizona
Reviewed 22 May 2015

This facility is very clean and new and has mostly a staff that cares. I booked it because I usually find that Holiday Inn Express is typically a newer property. In this case I was totally right. The room was super clean and fun , but extremely small. I had reservations for two nights, but received my check out papers...

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1Thank Vboettcher
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Vboettcher, Thank you for your 4 Star Review. I am truly sorry you had an issue with your room and am glad to see our Manager on Duty immediately corrected it and made you happy. Thank you for your kind feedback. Kind regards, RachaelB General Manager

Lawrenceville, Georgia
Reviewed 22 May 2015 via mobile

We liked the location of this hotel as it was only about a 5 minute walk to Bourbon Street and other historic sites to see. We parked our car and didn't need it our entire stay. The staff is very knowledgeable and helpful which is great for a new hotel. One thing is that the hotel doors do not shut...

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1Thank Kemptons
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Kemptons, Thank you for your 4 Star Review of our hotel. We love to hear you are our newest fan and that you recommend us to others. Rest assured I will have our Engineering Team take a look at the doors and correct whatever is causing them to have to close so hard. We look forward to being your...

Reviewed 22 May 2015

I loved my room in this hotel. Was clean and newly fitted. The reception staff was very helpful and friendly. The breakfast was good. The price of the hotel is very good considering the location. All the nightlife hotspots within a short walk. The city streets also feel pretty safe with plenty of tourists around.

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2Thank Hein B
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear Hein B, Thank you for your 4 Star Review of our hotel. We are grateful for your feedback of our value, location, rooms, team members and breakfast. We look forward to seeing you again! Kind regards, RachaelB General Manager

Pascagoula, Mississippi
Reviewed 18 May 2015

Staff was friendly, location was convinent, breakfast was nice. However, what were they thinking with the bathroom doors????? The bathroom had a "barn style" door. It did not fully close, there is an inch+ gap between the door and the frame. There is no privacy!

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2Thank JenG617
Rachael B, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Dear JennieG617, Thank you for taking the time to submit a review regarding your recent stay at our newly opened hotel. I apologize the Bathroom Doors are not to your liking, and we are grateful for your kind comments regarding the team, hotel and complimentary breakfast. We hope you choose us again on your next visit to New Orleans. Kind...

Ohio
Reviewed 1 May 2015

The hotel itself was decent enough. The rooms are newly renovated and some parts were still undergoing renovation when I stayed there. Breakfast was good and the staff were all pleasant enough. My issue was that I booked and prepaid for my 2 nights there but was charged again at check-in as well. When I noticed it on my credit...

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3Thank Mike T
Ashland, Ohio
Reviewed 1 May 2015

Arrived at 3 am and welcomed by friendly staff at the desk. Breakfast was good, typical HIE with cinnamon rolls, eggs, sausage, pancakes, juices, yogurt, etc. Some minor issues with cleaning staff that will get worked out as they gain experience in this brand new facility. Front desk always helpful and courteous. Convenient location just a few short blocks to...

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1Thank RailroadBill2013

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 Okeefe Ave, New Orleans, LA 70112-1809 (Formerly O'Keefe Plaza Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: £91 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
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Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Orleans Downtown staff and other travellers.
13 questions
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nebraska
1 month ago
Amsterdam, New York
over a year ago

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Questions? Get answers from Holiday Inn Express New Orleans Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“ask for a view of the Mississippi river.”
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