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Hotel Mansion del Rio

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1 room 2 adults 0 children
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Hotel Mansion del Rio
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128 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Reviewed 10 January 2016 via mobile

Well recommended but really bad service. We paid $375.00 us dollars for one night and ac not working when finally work all our beds got wet from the water of the ac. The count the knives forks spoo s plates etc etc yes everything is counted if u break one you paid u still one u paid. Yeap $375 per...

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Helpful?
1Thank Puchicabarandgrill
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

We are very sorry our Floor Manager could not handle the bad situation up to the level to decrease your bad experience in our hotel, we know sometimes we can have trouble with the equipment but we ussually act very fast to respond to our guest needs and work on the problems. The apartment you slept in is for 6...

Port Macquarie, Australia
Reviewed 7 November 2015

Thatched roof bungalows with very comfortable beds, tropical atmosphere as you have a walk on a board walk over mangroves to reach the hotel. The food and drinks were great with a varied selection. A short water taxi ride (security) to experience Flores and it's fabulous street food. The staff were really helpful. Is used as a marina also.

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Helpful?
Thank Jo-Anne S
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you very much for your opinion, hope to see you guys soon. Regards,

North Las Vegas, Nevada
Reviewed 16 September 2015

Very good service Very espensive at 135.00 usd But very nice place to rest and enjoy for a few days i will recomend this hotel to my friends Just bring lots of money . The views are exelent and very peacefull

Review collected in partnership with this hotel
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Thank aristopokers
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your opinion, Hope to see you soon.

Paris, France
Reviewed 12 July 2015

We stopped in this resort during a car trip in Guatemala. The resort is located outside the town, in a large private closed area, on the ridge of the "laguna". The front desk at the reception was not as cheerful as usual in Guatemala but professional and efficient (but Spanish-speaking only). The young lady there booked for us the lancha...

Review collected in partnership with ASUS 7 Stub App Tablet
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Helpful?
Thank PierreT_Paris_France
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review
Google Translation

Muchas gracias por su opinión. En efecto para los viajeros que su destino final es Livingston, el Hotel Mansión del...

Canada
Reviewed 23 February 2015

This hotel is approx 10 min away from the bridge that everyone complains about regarding truck noise (from mining trucks at all ours of the day/night). It's in a gated community and offers free kayaks, paddle boats. The rooms are clean, beds comfortable however due to the high humidity,my room did have a musty/moldy smell which was alleviated by asking...

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Helpful?
Thank CSummer
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you so much for taking the time to write your opinión about Hotel Mansión del Río, we work hard everyday to keep our guest happy. Hope to see you soon. Regards :)

Guildford,UK
Reviewed 12 February 2015

Very relaxing hotel about a mile or so from Rio Dulce. Well kept gardens and grounds. Lovely room, bed firm but comfortable. Wifi worked well. We booked a boat trip to Livingston and they picked us up & dropped us off at the hotel jetty. Food in restaurant good. Helpful staff. Nice pool, but quite shallow.

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Thank tog
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you very much for your comment. We love the peaceful place where the Hotel is located also. Hope to see you soon. Regards,

Antigua, Guatemala
Reviewed 1 February 2015

This hotel has attracted some poor reviews so let me put the record straight. I have stayed here several times with various friends and family visiting Guatemala from the U.K.. On every occasion I have found the place to be clean and well run with friendly, helpful and attentive staff and good bathrooms with hot and plentiful showers and large,...

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Helpful?
1Thank Peckhamgypsy
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you very much for your comment!! We appeciate it very much and hope to see you soon in the near future!! Hugs from Río Dulce!!

Boston, Massachusetts
Reviewed 29 December 2014 via mobile

Overpriced for what you get...given Guatemalan standards. They do have free parking, which I needed. Make sure to book online and pay about $100. You won't get a better price of you just show up, I tried. This place is too far to walk to Rio Dulce. Would only stay here if I had kids. They do have slips on...

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Helpful?
1Thank trevhill32
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your comment, hope to see you soon in the near future.

Reviewed 11 August 2014 via mobile

Spent two days here and it was clear that the health and safety of the guests was not no even a priorioty. Expensive and poorly maintained. Had to argue with management aboun a slippery area leading up to the deck area to have them set a temporary platform (two pallets) so people will stop falling there. Saw 25 people fall...

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5Thank N C
Saint Jeannet, France
Reviewed 29 August 2013

This is a simple resort with large rooms without any character, and serious limitations in terms of front desk service. The only exceptional quality is its location, on the riverside in Rio Dulce, in what is a National Park, on paper at least. Given its location, it should strive to educate the tourist regarding the extraordinary ecosystem it is occupying,...

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Helpful?
1Thank Malagueta1

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mansion del Rio Hotel is the biggest on the shores of rio dulce, Izabal. Priviledge location between rio dulce and the biggest lake of Guatemala, Lake Izabal. Has all needed services to make your stay unforgetable on the guatemalan caribbean. You will experience natural adventure as you have never done before, we guarantee you. Rio dulce is a unvaluable and beautiful destination to see. Come and Enjoy! ... more   less 

Additional Information about Hotel Mansion del Rio

Address: Bahia Paraiso, Rio Dulce, Izabal, Rio Dulce, Guatemala
Region: Guatemala > Izabal Department > Rio Dulce > Izabal
Price Range: £98 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mansion del Rio 3*
Number of rooms: 100
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Also Known As:
Mansion Del Rio Hotel Izabal
Mansion Del Rio Izabal
Hotel Mansion Del Rio Guatemala/Izabal, Rio Dulce
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mansion del Rio staff and other travellers.
1 question
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Questions? Get answers from Hotel Mansion del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We wanted river view and they tried to accommodate us. Wasn't perfect but OK.”
 of 5 bubbles sailfisherflorida, 24 Jan 2017 | Read review
“Request on booking as the rooms that are high up have stairs”
 of 5 bubbles 18joannes, 7 Nov 2015 | Read review
“I prefer the garden views over the lake views but it's a personal choice.”
 of 5 bubbles Peckhamgypsy, 1 Feb 2015 | Read review
“The rooms at the second floor have a balcony and a nice view over the lake.”
 of 5 bubbles Allard-Mark, 7 Jan 2013 | Read review
“Lake side rooms are better for the view.”
 of 5 bubbles Rene_Sanchinelli, 22 Oct 2012 | Read review
5 of 5