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The Holiday Inn Express is located on the outskirts of Custer. Custer is a small town so nothing is far away.
We had a room on the second floor facing the highway. We heard no road noise and heard no one above us on the...More
Response from Kim R, Manager at Holiday Inn Express CusterResponded 8 June 2014
Thank you for taking time to write a review about our hotel We are glad you enjoyed the patio area and the breakfast.
Custer is a tourist town with plenty to do nearby - including of course Mount Rushmore and Crazy Horse. But when you are ready to slow down in the evening you want a well appointed hotel that is comfortable, reasonably priced. This property looks relatively...More
1 Thank BadgerRetirees
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 31 May 2014
Hello and thank you for writing a review on our hotel. We are glad you enjoyed the Black Hills area. It's always nice to hear feedback about our hotel & learn where we can improve. Thank you again for staying with us and we hope...More
OK, it's a nice building. And there's a water feature in the back that's quite attractive. But I couldn't really get excited about this place. One big problem is the thin ceilings -- at various points it sounded like elephants were tap dancing on the...More
1 Thank MovableBeast
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 28 May 2014
I would like to thank you for taking time to write a review . I am sorry for the trouble you had with the noise from the room above you. We appreciate your feedback and letting us know about the issue you had. I am...More
every thing about this place was very very nice. the lobby has fireplace, big windows overlooking a waterfall, at night there is a fire pit. The pool and hot tub was very relaxing. Staff was very friendly. The room was decent sized, the beds were...More
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 25 May 2014
Thank you for taking time to write a review. We are glad you enjoyed your stay with us. Sorry about the pancake machine, we will be looking into that. I will make sure and share your review with our staff and again we thank you...More
This is a very nice place in a beautiful setting to make your 'home away from home' while visiting the Black Hills. Custer is a nice quite town with everything you need to make your stay enjoyable. It is very near Mount Rushmore, Crazy Horse...More
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 20 May 2014
We are so glad you enjoyed your time in the Black Hills & also that you enjoyed your time at our hotel. Thank you again for taking the time to write a review for us. Hope to see you agian.