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Falkensteiner Hotel Cristallo

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Traveller (262)
Room & Suite (57)
Dining (14)
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Overview
  • Excellent53%
  • Very good33%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“ski school”(20 reviews)
“kids club”(9 reviews)
“boot room”(8 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
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Reviews (339)
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57
25
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All reviewsski schoolkids clubboot roomfamily hotelkids poolred runsspa areacakesadult spathe main hotelmain poolnursery slopesski tripski hirehigher levelskis and bootsmain course
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1 - 5 of 96 reviews
Reviewed 30 March 2018

We stayed for 5 day ski holiday in March. Location, facilities and staff were all excellent. On request, the hotel arranged taxi transfers from/to Salzburg. Everything for a ski-holiday is on-site - booking ski-lessons, hiring boots and skis and ski passes can be ordered from...More

Thank UK_fam_of4
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 6 April 2018

Dear UK_fam_of4, Thank you so much for your enthousiastic review. We are happy to read that you and your family enjoyed your stay with us. Of course we will forward your compliments to our colleagues! We will be very glad to welcoming you again in...More

Reviewed 26 March 2018

We have just spent a great week at Hotel Cristallo. It was honestly hard to fault anything, from the location of the hotel, bedroom, bar / lounge areas, spa, children's activity areas, locker room, ski shop and food. All are of a very high standard...More

Thank Ed L
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 6 April 2018

Dear Ed L, thank you for your kind review. We are glad to read that you and your family enjoyed your stay with us, even with some negative aspects. It is very important to us to offer our guests a really memorable holiday experience. A...More

Reviewed 11 March 2018 via mobile

Our family visiting this hotel over last 4 years. As other reviewers says the location is top for families with small and young kids. The location gives to this hotel very high rate of occupancy with no need to change or improve something. We really...More

Thank Liluska
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 14 March 2018

Dear Liluska, thank you very much for your review and your detailed feedback. Your feedback is very important for us and enables us to improve our service to our guest. We would be pleased to welcoming you again in our or in another Falkensteiner hotel...More

Reviewed 24 February 2018

Hotel Cristallo is great for skiers (beginners and advanced as well) because it is placed right next to the slopes. I really like the service in this hotel. Stuff was always very kind and so helpful! I did not believe that there are still people...More

Thank Jakub F
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 4 March 2018

Dear Jakub F, Thank you so much for your enthousiastic review. We are happy to read that you and your family enjoyed your stay with us. Of course we have forwarded your compliments to our colleagues! We will be very glad to welcoming you again...More

Reviewed 23 February 2018

We moved this hotel from Hotel Hinteregger after an outrageous experience there. It was the only hotel nearby which had an empty suitable room in the middle of the peak season. So we came here by accident, but we feel we got just lucky ending...More

Thank Akos K
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 4 March 2018

Dear Akos K, thank you very much for your enthousiastic review. We are happy to read that you and your family enjoyed your holiday with us. Of course we will forward your compliments to our colleagues! We will be glad to welcoming you again in...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Laundry Service
Babysitting
Room Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$187 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (262)
Room & Suite (57)
Dining (14)
Pool & Beach (4)
Family and Play Areas (9)
Questions & Answers
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Jennifer K
15 February 2017|
AnswerShow all 3 answers
Response from Breaktaker | Reviewed this property |
No kettle, but a fridge filled with payable drinks. Bathrobe provided. Toe-post flip flops provided for spa (found in spa bag). Smart casual clothes are all that is required e.g. jeans/trousers and a top (hotel is hot). I... More
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Room Tips
"We stayed in a "Family Suite Superior" which was exactly as described with a lounge, bunk room for..."
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"Higher floor rooms with piste view"
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"New wing very nice and contemporary, but more expensive"
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"If you prefer a bath to a shower just ask!"
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