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Falkensteiner Hotel Cristallo

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275 Reviews from our TripAdvisor Community

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Showing 74: English reviews
chicago
Reviewed 5 days ago NEW

room very comfy and nice .Everything in hotel was made to offer pleasure to guest and best possible service .Would highly recommend if you can aford it go a head and spoil your self :)Located right on ski lift .You can not get any closer just 20 meter away Ski depo verry nice but please make it heat more than...

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1Thank firstraveller
Prague, Czech Republic
Reviewed 1 week ago

A visit to this superb, modern hotel could be an excellent experience. Our trip was mired by a few specific niggles, which most will not experience. Travelled as a family over New Year, with two young children 5 and 6, for their first ski experience. First the niggles, which should not necessarily put you off: 1) Rather than the main...

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1Thank UK-CZ
Reviewed 2 weeks ago

For our family with young kids, and indeed for the 3 families that travelled with us, this was a fantastic place to stay. We had a room that was not yet updated, but it was spacious and comfortable. The communal areas throughout the hotel were nice, and the indoor outdoor pool was fabulous. We came for the skiing and the...

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1Thank Toby T
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Toby T, thank you very much for your enthousiastic evalutation. We are looking forward to welcoming you and your friends again in our hotel in the future. With sunny greetings from Katschberg The Hotel Cristallo team

Kranj
Reviewed 2 weeks ago

My review of Cristallo hotel is inoffensive, there are no insults or affronts in it and contains my personal feedback of my staying in the Falkensteiner hotel Cristallo for the NY 16/17, as it wasn't satisfactory enough. The management of the hotel should accept my view and properly impove blunders, made through our holiday there, for the better of all...

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Thank Ales A
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Mr. Ales A, As we have already replied to your wife from her review of your stay dated 29th December, we are a little surprised and disappointed to receive your comments. We are always open to receive comments and feedback from our guests during their stay and the Hotel Director would have been happy to discuss your comments personally...

Reviewed 3 weeks ago via mobile

As permanent guests we are used to some standard at Falkensteiner hotels. This year Cristallo got so much worse compairing to years before. Food is worse at it was last year; some buffet dishes looks simply thrown together and put on buffet, many things are missing such as fresh juice makers,.... Hospitality of staff is good for a 3 star...

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2Thank JanjaAles
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Mrs./Mr. JanjaAles, First of all we thank you for your feedback. We are surprised and also a little bit disappointed to receive your comments. Normally we receive many positive comments regarding the food and also regarding our employees, most of whom have been with us for many years. We are always open to hear feedback from our guests during...

Czech republic
Reviewed 4 weeks ago via mobile

We stayed at the Falkensteiner Hotel Cristallo at the beginning of December and we can say mainly positives about the property. Smooth check-in, great attitude of staff, well-maintained rooms, location just next to the slopes, children-friendly hotel and amazing spa. Food - good selection for breakfast, lunch and dinner, everybody finds something for her/him. Swimming pool and saunas are fabulous....

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1Thank Novaci
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Novaci, thank you very much for your enthousiastic evalutation. We are looking forward to welcoming you again in our hotel in the future. With sunny greetings from Katschberg. The Hotel Cristallo team

London, United Kingdom
Reviewed 4 weeks ago via mobile

I'm mainly writing this review to inform others about the ski school linked to the hotel. The hotel is otherwise excellent! Made for families. Regarding the ski school, the manager there is not interested in getting the children booked to their ski groups to learn to ski, rather to make as much profit as possible. This is my impression based...

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2Thank 007gabi
London, England, United Kingdom
Reviewed 10 November 2016

our 5th visit - great skiing, excellent food, wonderful people many thanks for an excellent all round family ski holiday which didn't hurt the pocket as much as it could have. my top tip - fly to Ljubljana and hire a car instead of Salzburg

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Thank Howard T
Karin W, Leiter Gästebetreuung at Falkensteiner Hotel Cristallo, responded to this review

Dear Mr. Howard T., thank you very much for your positive evaluation. We are pleased to read that you and your family enjoyed your stay in our hotel. We are looking forward to welcoming you again in our hotel soon. With sunny greetings from Katschberg. The Hotel Cristallo Team

Reviewed 4 September 2016 via mobile

This is our second stay at Falkensteiner resort. This was as good as our first, the service was first class, staff very helpful and even more for the children to do. The only negative, lunch was a little light on variety and seating was crammed. However, after staying a second time I would highly recommend a stay here. Great place...

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Thank Frank D
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Frank D, thank you very much for your very positive evaluation. We are pleased to read that you and your family enjoyed your stay in our hotel. We are looking forward to welcoming you again in our hotel in the future. With sunny greetings from Katschberg. The Hotel Cristallo Team

Reviewed 19 May 2016

This is by far the best service ever. Excellent position to slopes, great environment, kind and helpful staff, excellent food. Everything in the hotel is there to accommodate your stay. Plenty things to do after skiing, both for parents and kids. Spa is awesome! Price is probably not so popular but if you can afford it, do it. It's worth...

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Thank Thomas K
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Thomas K, thank you very much for your enthousiastic evaluation. We are pleased to read that you and your family enjoyed your stay in our hotel. We are looking forward to welcoming you again in our hotel soon. With sunny greetings from Katschberg. The Hotel Cristallo Team

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
  • Laundry Service

Additional Information about Falkensteiner Hotel Cristallo

Address: Katschberghoehe 6, Rennweg 9863, Austria
Region: Austria > Austrian Alps > Carinthia > Rennweg
Price Range: £122 - £363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falkensteiner Hotel Cristallo 4*
Number of rooms: 130
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Also Known As:
Falkensteiner Hotel Rennweg
Falkensteiner Hotel Cristallo Austria/Rennweg
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Questions & Answers

Here's what travellers have asked, with answers from Falkensteiner Hotel Cristallo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main Hotel would be best.”
 of 5 bubbles UK-CZ, 15 Jan 2017 | Read review
“family room modern”
 of 5 bubbles 684alesa, 6 Jan 2017 | Read review
“view of slopes”
 of 5 bubbles HowardT353, 10 Nov 2016 | Read review
“We stayed in 224 to the rear, sacrificing the view but always had a quiet night”
 of 5 bubbles EdamBall, 27 Feb 2016 | Read review
“New rooms cost more than the old style family rooms but offer same amount of space.”
 of 5 bubbles monikamaurer, 17 Feb 2016 | Read review
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