Hotel Berner Zell am See
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Hotel Berner Zell am See

Area of special natural beauty to the south side of the See
Traveller (184)
Evening view of the mountains from our room
Room & Suite (78)
Front of hotel
Pool & Beach (23)
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About

5.0
#2 of 45 hotels in Zell am See
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.5 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Superb location, quietly situated - 100m to the next cable car - ski back to the hotel, yet you're just a five-minute walk from the pedestrian area and the lake. Spacious and elegantly furnished lounge and restaurant area. Comfortable rooms with balcony, partially lake view. In winter, there's no more exquisite pleasure than the heated open air swimming pool (30C) with indoor entrance, Turkish bath, sauna, sun terrace. Private car park and garage. Excellent cuisine, including vegetarian dishes, choice of menu with various buffets. Come and spend a superb holiday at the cosy, family run Berner with its special international flair.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Free breakfast
Bicycle rental
Hiking
Highchairs available
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Mini golf
Ski rentals
Ski school
Skiing
Canoeing offsite
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Spa
Full body massage
Massage
Steam room
Ski In / Ski Out
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
Dry cleaning
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Quiet
Mountain View
Languages Spoken
English, French, German

Location

Nikolaus-Gassner-Promenade 1, Zell am See 5700 Austria
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
W. A. Mozart Airport
Vienna Intl Airport
371Reviews9Q+A94Room tips

Reviews
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Detailed Reviews
Steve B wrote a review Mar 2023
Lincoln, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
I totally agree with all the positive comments made by other guests. The Berner is a lovely hotel in a great location, less than 100m from the nearest piste and a 5 minute walk from Zell shops/bars etc. The food, service, cleanliness and staff were all first class and it was a bonus to ski with Christophe Berner on Monday morning (he skis with guests every Monday morning although you will need to be able to ski black runs). We picked a very busy week - w/c 26th Feb as it was Dutch half term and the lift queues were at times 20 minutes! If I return to Zell then I would definitely stay at the Berner although not that week!
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Date of stay: February 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Owen wrote a review Feb 2020
Lichfield, United Kingdom
5.0 of 5 bubbles
For our 5th Trip to Zell we choose to stay at the Berner and have nothing but praise for the hotel. From the initial welcome late on a Saturday evening by one of the owners, through to our departure, I have only positive things to feedback. Check out the pictures on their website for the traditional decor/style of the bedrooms, restaurant, lobby/bar area the engendered a relaxing ambience. The spa and relaxation area is much more contemporary styled with very comfy loungers. Towels, robes and slippers provided of course.
Food :- Each 5 or 6 course evening meal (pre selected the day before) was always well prepared and presented. There was always the choice of meat, fish or vegetarian mains. The staff were also excellent at helping my diabetic wife enjoy a desert every night by preparing a dish with no extra sugar and / or sweet fruit sauces.
Breakfast was as expected, with good range of cereals, juice,boiled eggs, cold buffet etc. The hot options a little more limited than in other hotels we have been to in Zell area.
Afternoon snack was a range of cakes.
We had a good size room on an upper floor with a balcony and lake view. It had a good bathroom, plenty of storage for bags and clothes, kettle with t&c options. The cleaning team did a good job all week. So again only positive feedback again.
Its location is very close to the City Express lift and postplatz bus station. Just a 5 minute walk to both and no more than 10 mins into the heart of Zell town. The hotel is advertised as ski in/out and factually that its true. However that access is onto a steep slope area that is only suitable for good skiers. So we did not use this access, but finished at the city express and walked around a block and back.
Staff :- ALL very personable and friendly whilst going about their various tasks.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We were allocated room 401 which was on the top floor, very quiet with no noise from lift, other...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlo198 wrote a review Sept 2022
Forres, United Kingdom
5.0 of 5 bubbles
First the welcome from the owner and staff set the right tone for the holiday. All were very helpful and attentive you could not fault them even the cleaning staff always had a smile and kind words. The location could not be better, close to the town to be quiet, close to the local bus station to get travel connections and very close to the ski lifts to gain access to the mountains. The holiday came with a free travel pass which covered the busses, trains, ski lifts and the boat. The food each day was a 6 course meal with a great choice, again we could not fault any meals. breakfast was a buffet style with something to keep everyone happy. There were cakes available between 3-5pm each day without charge.
The hotel had an outdoor heated pool and indoor sauna facility which we made use of each day.

I would not hesitate to stay here again excellent all-round hotel.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: upper floors have a better lake view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M wrote a review Jan 2020
Hamilton, United Kingdom
5.0 of 5 bubbles
Our 7th time in Zel am See but only our first time at Hotel Berner . The best so far.
Really handy for the village, ski in ski out - must be all of 30 yards from piste to hotel!.
Facilities very good, outside heated pool. sauna, steam room all of highest standard. The ski room was warm and large enough. The food better than average and not boring I had ice cream with rocket and balsamic - fabulous!. The accommodation was very good Best of all were the staff, from the management to the maid all very friendly and very efficient. The friendly atmosphere of an evening was very conducive to guests mixing well . The prices in the bar were very good value indeed, also drinks upon arrival, pre dinner drinks one evening . I know where we are going next year
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a front facing room with balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SFJ wrote a review Feb 2020
5.0 of 5 bubbles
Skiing trip for one week with the "Winter Sport package" including Half board.

Very nice hotel, and unquestionably, the most attentive and familiar service I have ever experienced in any hotel.
Just one example of many: First night, I folded up my pillow as i normally prefer a firm headrest - the next day, there were two pillows in my bead, without even asking for it...

The brothers Berner and the staff are creating a familiar atmosphere, always asking how you are, how the day has been etc. Any question is sorted swiftly, and from the first day, the full staff will know who you are and which room you are in - so no feelings of "i'm just another paying guest" here...

Food is outstanding! Every night you have a 5 course dinner, which you choose in the morning at the breakfast table. Don't forget to bring a shirt or two for the evening dinner (and the gala dinner on sunday), so you can honor the Berner's effort of making your stay something out of the ordinary.

Spa area is excellent - nothing better than a Steam + Sauna, after having been in the heated pool overlooking the last skiers coming down the mountain.

A big thank you to all staff members
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Geoff wrote a review Feb 2020
5.0 of 5 bubbles
The Hotel Berner is an excellent hotel, my wife and I came for a week in the summer several years ago and we had such a lovely time that we vowed we would come back; this time we came skiing for a week and everything is still fantastic. The hotel is superbly managed by brothers Cristoph and Gottfried, they and all the staff are extremely friendly, attentive and professional, the food at breakfast and dinner is superb and the hotel has a lovely atmosphere,it has a nice lounge area, a very good pool and wellness centre and decent sized bedrooms, we overlooked the lake and the views were lovely.
The location is good, you can ski in from the slopes and it's also close to the lifts and the centre of the town. We would reccomend it wholeheartedly.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
blackeyes wrote a review Jun 2023
Scotland
+1
5.0 of 5 bubbles
I cannot think of any negative comments about the Berner Hotel. We have just returned and loved the whole experience, from being greeted with a welcome drink to our luggage being whisked up to our room. The staff were, without exception, friendly and kind and extremely hard working, especially Nadya and Sarah who ran the dining room, the bar and the afternoon cakes with efficiency and always a smile and a greeting for all guests. Our room was large with a partial lake view and a lovely balcony. The hotel is in a great location and so quiet and peaceful, especially at night. We were wakened one morning by the sound of cow bells and looked out of our window to see a herd of cows in the field in front! We appreciated the robes and slippers provided and the comfort of the room. The shower had good pressure, the wardrobe was large with lots of coathangers, nice toiletries were provided, as was a good hairdryer. The star of the show however, was dinner. You chose from a menu each morning at breakfast and we would say that the standard of the food was quite exceptional. We absolutely loved dinner and think that the hotel has a very good chef. The Berner family were usually on hand and made a point of speaking with the guests whenever possible. It’s a very well run and exceptionally clean hotel. We didn’t use the spa facilities but had a look around and it was lovely. The swimming pool had plenty of loungers, towels were provided and again the whole area was kept very tidy. I have no hesitation in recommending this hotel and hope to return next year. Try it, I’m sure you will love it too.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bureen wrote a review Jan 2022
Dublin, Ireland
5.0 of 5 bubbles
My family and I stayed in Hotel Berner for Christmas 2021. We found the hotel very charming, spacious, lovely reception area, great bedrooms with stunning views of Zell am See and lake.

It is very close to bus station (Postplatz Zell am See) and the 71 came regularly taking us to the main ski school area at the bottom of the schmittenhöhebahn and trassExpress gondolas. The village centre is also nearby. The CityExpress gondola is very close to the hotel, note that is a red piste and too advanced for our kids, but you can ski into the hotel, they have great storage.

Hotel Berner is a family hotel, and they were extremely helpful and genuinely made us feel at home. Christmas Eve around the Christmas tree was a very traditional and authentic occasion, with gifts and music. They made a big effort to share festivities with all residents.

The breakfast was perfect buffet for everyone's tastes. Evening meal was always perfect with a nice balance of local traditional and International cuisine. I thoroughly enjoyed all meals, service was very efficient and staff vey pleasant.

The spa and pool was excellent also, the outdoor pool set among snow was a perfect end to a days skiing. My children would not leave it. Lying back in warm water staying at snow and stars is an incredible escape. The sauna and steam rooms were modern, clean and an unexpected bonus. Many hotels get this wrong, Hotel Berner has a very good spa available to its guests !!

Will definitely return.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex R wrote a review Sept 2022
5.0 of 5 bubbles
Excellent hotel, highly recommended.

Upon arrival we were welcomed by several members of the family and team and offered complementary drinks in their beautiful reception area. There are many excellent aspects to the hotel but certainly the team were the highlight. They are the most friendly and welcoming hotel team I have met so far during my travels. They were extremely attentive to all of our needs and always friendly when entering and leaving the hotel asking us about our day and always on hand for help or advice.

In addition to this the rooms were lovely and spacious, we stayed in a junior suite I think, which had a lovely big double bed and sofa bed for the children (8 and 15), along with a nice balcony that looked over the beautiful lake Zell and surrounding mountains.

The spa and pool area was lovely and clean with plenty of space and sunbeds to relax on. The pool was generally quiet with a Jacuzzi seating area and massage bubble outlets which were lovely after a long day exploring.

The food was also excellent. In the mornings there was a large selection of breads, cakes, cereals, fruits and cheeses and meats which covered all of our needs and then you got the menu for the evening meal with a soup, a choice of 2 starts (one meat/fish and one vegetarian) along with 3 mains (one meat, one fish and one vegetarian) and two deserts, plus a separate children's menu of one soup, main and desert for our 8 year old. The options were varied but all really enjoyable. Our 15 year old, who can be a little picky, enjoyed all of the meals throughout the week and really enjoyed several of the options that she would not normally have picked. There is also the salad a bar, which my 8 year old loved going to every night to pick a many different things.

I really recommend a visit to the Berner and Zell am See Kaprun region, you will not be disappointed.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicola H wrote a review Feb 2022
5.0 of 5 bubbles
From the moment we arrived the service was amazing with a welcome drink whilst our bags were taken to our rooms. All the hotel staff was so friendly and went out of their way to help us. Within our group we has 1 gluten free and 2 vegetarians, however this was never a problem and always offered a choice of meals. This hotel was really clean and the Spa was superb and we used this nearly every day after coming off the slopes. Hotel Berner is right by the Slopes and only a 5 minute walk to the ski lifts. I would say Zell am See slopes are perfect for those who have skied before but not great if its your first time skiing as no green slopes to practice on.
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: We had the suite room 308 which over looked the slopes, lake and mountain - superb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris N asked a question May 2023
Douglas, United Kingdom322 contributions127 helpful votes
Hi Chris, is outdoor pool swimming clothes optional ?
Answer from christoph_zell
Zell am See, Austria1 contribution
Hi Chris, swimming clothes have to be worn in the outdoor pool.
Answer from christoph_zell
Zell am See, Austria1 contribution
Dear Chris, usually it's not difficult. Of course it is a bit downhill but streets are normally cleared and salted. The driveway to the hotel is heated, so there is usually no ice. But of course, one always has to be careful. If it snows heavily it can happen that streets are covered with snow and ice for a day or two. Or if it’s sunny during the day snow is melting and then freezing again at night and then you have icy areas on the street and pavement. Hope this helps. If you have any more questions, please don’t hesitate to come back to me. Kind regards, Christoph Berner
Answer from christoph_zell
Zell am See, Austria1 contribution
Hi, all our rooms have tea making facilities but no coffee. If you have any more questions, please do not hesitate to contact us. Kind regards, Christoph Berner
molLancs asked a question Mar 2023
lancs197 contributions33 helpful votes
hello , is the outdoor pool heated in the summer months , thankyou
Answer from christoph_zell
Zell am See, Austria1 contribution
Hello everyone! All our rooms have a balcony or terrace. Two rooms have a small frech balcony as Sue mentioned. These are the double rooms with mountain view at the back side of the Hotel. Regards, Christoph Berner
katewiseman2017 wrote a tip 6 Jul
Bedford, United Kingdom3 contributions2 helpful votes
5.0 of 5 bubbles
"The hotel is set back from the lake and the last bit is quite steep if you are not very mobile."
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Youngatheartlmh wrote a tip Jun 2024
Newbury, United Kingdom4 contributions3 helpful votes
5.0 of 5 bubbles
"Perfect hotel for perfect holiday"
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Keith T wrote a tip Jun 2024
Tamworth, United Kingdom8 contributions
5.0 of 5 bubbles
"Don't forget to get back to the hotel early on at least one day to sample the lovely cakes available in the lounge."
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Ian wrote a tip Feb 2024
Halifax, United Kingdom242 contributions92 helpful votes
4.0 of 5 bubbles
"Make use of the free busses to Saalbach or Kaprun, excellent options to visit other ski resorts."
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Inspire627196 wrote a tip Jan 2024
Durham, United Kingdom1 contribution
5.0 of 5 bubbles
"Massage slots go quickly so book asap."
Read full review
Not the right property for you?
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PRICE RANGE
£239 - £288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
berner hotel zell am see
LOCATION
AustriaAustrian AlpsSalzburg RegionZell am See
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL BERNER ZELL AM SEE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Berner Zell am See
Which popular attractions are close to Hotel Berner Zell am See?
Nearby attractions include Lake Zell (0.3 miles), Zell Am See Kaprun (0.3 miles), and Ginhouse (0.2 miles).
What are some of the property amenities at Hotel Berner Zell am See?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Berner Zell am See?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Berner Zell am See?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Berner Zell am See?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Berner Zell am See?
Conveniently located restaurants include Deins & Meins, Brasserie Traube, and Kupferkessel.
Are there opportunities to exercise at Hotel Berner Zell am See?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel Berner Zell am See have airport transportation?
Yes, Hotel Berner Zell am See offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Berner Zell am See located near the city centre?
Yes, it is 0.1 miles away from the centre of Zell am See.
Are pets allowed at Hotel Berner Zell am See?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Berner Zell am See?
The staff speaks multiple languages, including English, French, and German.
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