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Nikolina from Animation Team was very Kind and friendly. Thank for Ping Pong , we had a lot of fun .
Everything was ok ! We enjoyed talking with Nikolina ! We will come back with the Children next timeMore
1 Thank DocAS2014
Response from GeneraManagerITU, Manager at Apartments Polynesia Plava LagunaResponded 17 July 2017
Thank You for choosing Polynesia apartments for Your holiday destination. We are very happy to hear that You are satisfied with our animation team and that we fulfilled Your expectations. Your kind words motivate us to improve the quality of our services every...More
As we are members of Melia Rewards, we made our reservation with them, paying with their points system which just like money transforms into that currency.
So when we got there, first of all, the receptionist, called Mikael, not only had no idea about the...More
2 Thank M1R14M
Response from Plava L, General Manager at Apartments Polynesia Plava LagunaResponded 6 days ago
Dear Mrs. Miriam,
Thank You for taking Your time to share Your experience with us. We are very sorry that apartments Polynesia did not fulfill Your expectations. I want to apologize in my name and in the name of Polynesia staff for all the inconveniences...More
We expected something better. Apartments suppose to have a barbecuse, we brought meat for supermarket and there were no there. Rooms were unclean with very old furniture. Only bright side is the swimming pool.More
1 Thank boogeyy
Response from GeneraManagerITU, Manager at Apartments Polynesia Plava LagunaResponded 27 October 2017
Thank You for sharing Your experience with other TripAdvisor travelers. We are happy to hear that You liked the swimming pool of our village. We want to use this opportunity to apologize for the dirty apartment and for the inconveniences that occurred during...More
The picture used for the advertising of the apartments does not give you the right impression because the complex is huge with probably 600 plus units but is promoted as a romantic getaway. The apartments are adequate but are in urgent need of updating, our...More
Thank Robert C
Response from GeneraManagerITU, Manager at Apartments Polynesia Plava LagunaResponded 4 October 2017
Dear mister Robert C,
Thank You for choosing Polynesia apartments for Your stay and thank You for sharing Your experience with us. Thank You for Your criticisms as they are big motivation for the improvement of the quality of our services. We are happy that...More