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Castle Kona Bali Kai

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Castle Kona Bali Kai
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432 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Hamilton, New Jersey
Reviewed 4 August 2012

Obviously, this unit has been remodeled, because the reviews from 2007 are not the same place we stayed! We LOVED Kona Bali Kai #408 during our stay in Kailua-Kona (7/14-7/21/12). The condo was PERFECT! What a beautiful place! We loved the decor and furnishings. The kitchen and bathrooms were updated with granite and high-end fixtures. Of course the best part...

5Thank JensInThePool
Pahoa, Hawaii
Reviewed 4 July 2012

Our favorite place to stay when we visit Kona is the Bali Kai. The majority of the condo units are ocean front - not just a peek of the ocean in the distance but waves crashing right at your feet. From our lanai we love watching the turtles come in every day to eat and sun themselves on the rocks...

Thank ladysilver2
Moscow, Moscow City, Russia
Reviewed 3 July 2012

Please, combine together all negative reviews from this topic and you will get mine. I was unlucky to stay in a mountain view room, facing the road. Noisy (both from the road and from the air-con), dirty, old kitchen, old bath, terrible linen. We escaped from the room the next morning. I'd have rated the hotel with 5 stars had...

8Thank Gleb A
Liberty, Missouri
Reviewed 2 July 2012

My family of four recently spent 7 nights in the Kona Bali Kai. I had stayed here about 25 years ago as a teenager with my parents, and I wanted to take my kids. So glad I did. I did A LOT of research thinking maybe something else would be better. I know that there are many more luxurious accommodations...

2Thank jmjbwolf
Management response:

It is always very enjoyable to hear that a family vacation in Hawaii is everything that was expected, we work every day to make this happen. I am pleased that Kona Bali Kai is now part of your memories of Hawaii that will last your family a lifetime. Until we meet again. “A hui hou kakou” Stephen Hicks

Ben Lomond, California
Reviewed 1 July 2012

Though the view was nice (how can you go wrong with a Hawaiian ocean view) our overall experience was poor. The room was not the greatest (or the cleanest) and much of the advertised functions were just not there. Wireless is not available in the rooms and you have to go in the lobby to use it. The kitchen was...

2Thank Michael H
Kaneohe, Hawaii
Reviewed 28 June 2012

After staying at 2 other Castle Resort Properties on 2 different islands we expected much more than what Kona Bali Kai had to offer. We were very dissappointed. It started off with the staff at the front desk..very unfriendly and impersonable. The first room that they gave us was very old, and it smelt like bug spray mixed with a...

5Thank justsaying6
Reviewed 18 June 2012

Went with the 1BR ocean view and it was incredible. The sea breeze was refreshing and we could see sea turtles swim onto the beach. Our issue was that the woman who checked us in was unfriendly and sneered when I asked to be moved to a top floor room as I had requested in the reservations months earlier. The...

1Thank Ritzcrackerd
Management response:

Aloha, I was please to here that you enjoyed the incredible view and refreshing ocean breeze. I do apologize for the reception you received from my staff at the front desk; I would hope that your first impression would have been warm and receptive as our staff usually is here at Kona Bali Kai. Hawaii is our home and we...

Ewa Beach, Hawaii
Reviewed 8 June 2012

Certain staff there was very rude to the baseball team that I was staying with, especially the manager. If you're on a trip you want to relax and have fun, we were told to keep quiet all the time including at the pool and we had approx kids with us. We were spoken to in a rude manner and the...

5Thank Celtic S
CRHHNL, General Manager at Castle Kona Bali Kai, responded to this review

This was Memorial Day Weekend and there was a lot of activity at our resort throughout the days and into the night. The property was full and there were multiple groups staying at our resort. One group in particular was extremely noisy throughout the weekend. We had multiple calls about the noise at the pool and the parties late at...

Bowral, Southern Highlands
Reviewed 3 June 2012

We stayed here with our 1 year old son for 4 nights. My Sister was getting married on The Big Island and she and a few of her guests well also using these condos. We all booked through the same agent and all of us were happy with each of the condos. Our condo was on the 2nd floor and...

1Thank Kimmybigbuy
Honolulu, Hawaii
Reviewed 29 May 2012

We went for a sports tournament and some of the children were left in tears. They were told they couldnt make noise in the pool area or any where else. They charged us over $700 for a 4 night stay with no courtesy offered to us. Some staff were very rude and others had a "I could care less attitude"....

6Thank True M
CRHHNL, General Manager at Castle Kona Bali Kai, responded to this review

This was Memorial Day Weekend and there was a lot of activity at our resort throughout the days and into the night. The property was full and there were multiple groups staying at our resort. One group in particular was extremely noisy throughout the weekend. We had multiple calls about the noise at the pool and the parties late at...

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 

Additional Information about Castle Kona Bali Kai

Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: £74 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Castle Kona Bali Kai staff and other travellers.
6 questions
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Questions? Get answers from Castle Kona Bali Kai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure sea view.”
  • Taken from room.
scottbZ4769JS, 19 May 2017 | Read review
“Take a ocean view might be better.”
N2705FTkathyp, 19 Apr 2017 | Read review
“stay away from this property”
cutbill2017, 4 Apr 2017 | Read review
“avoid at all cost.”
  • Stove
  • bedroom ceiling
  • nice paint job
  • more mold
  • Mold all over bathroom
  • bedroom rug
robertmA9721XJ, 30 Mar 2017 | Read review
“Any oceanfront room is great.”
7032toni, 24 Mar 2017 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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