We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Kona Resort & Spa at Keauhou Bay

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Kona Resort & Spa at Keauhou Bay
Sheraton Kona Resort & Spa at Keauhou Bay
Panoramas (37)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,410 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
See the most recent reviews
Showing 2,166: English reviews
Richmond, Virginia
Reviewed 15 December 2015 via mobile

My husband and I have traveled quite a bit, but have never found as warm and hospitable place as the Sheraton Kona. We felt the "spirit of aloha" from the moment we arrived. The welcome and friendliness came from EVERY employee we met, from the lovely Veronica at check in, beautiful account director/catering Ronnie extending exceptional graciousness and warmth of...

 Report
Helpful?
Thank 1happygal57
SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Aloha 1happygal57, Mahalo nui loa for your recent review of the Sheraton Kona. We are extremely pleased that you found the hotel warm and filled with aloha. We strive daily to provide an environment that embraces the aloha spirit. Mahalo for mentioning Ronnie, Veronica, Aunty Tutu, Nani, Christina, Daniel, Gary and Marvin. We will pass along your kind words to...

Treasure Island, Florida
Reviewed 13 December 2015

This is the only place We've ever stayed that you can actually take really nice pictures of tropical fish swimming below your balcony in the backwater pools of the ocean. Besides the fish, This hotel has really well appointed rooms, world class facilities, wonderfully attentive staff, and it is close to many Kona places of interest. We especially liked the...

 Report
Helpful?
Thank Daniel K
Reviewed 11 December 2015 via mobile

Really enjoyed the stay here was a nice hotel the people were very helpful very kind very nice they location was really good other than not having sandy beach. Snorkeling was good at Keauhou Bay. We went further down the beach to the town and had a dinner cruise that was real fun I would suggest it to everyone. Dancers...

 Report
Helpful?
Thank weatfood
Sydney, Australia
Reviewed 10 December 2015 via mobile

Last visited 2 years ago and I was not particular impressed. The architecture is so overwhelmingly. This time we paid extra for an ocean view and I loved it. The sea at Kona has such personality I was happy to sit on the balcony and watch. The resort seems to have more artwork around to soften the concrete and some...

 Report
Helpful?
Thank 4onadventure
SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Aloha 4onadventure, Mahalo for being a loyal Sheraton Kona guest and for your recent review of our resort. We truly value your thoughtful feedback and are thrilled that you enjoyed your stay. We are excited to hear that you enjoyed the properties ocean views and artwork. We look forward to welcoming you back on your next visit. Mahalo nui loa,...

Oakville, Canada
Reviewed 10 December 2015

On vacation with my family and met Daniel, one of the pool crew and lifeguards. Super friendly guy, amazing with all of the kids, and even made my 65 year old mother comfortable enough to slide down the waterslide...twice. Amazing kid and needs to be recognized.

 Report
Helpful?
Thank CorporateTravellerCJ
SheratonKonaPR, Manager at Sheraton Kona Resort & Spa at Keauhou Bay, responded to this review

Aloha CorporateTravellerCJ, Mahalo for sharing your family’s pool experience with us. We are delighted that you were able to have an enjoyable stay. Thank you for sharing your experience with Daniel, we will be sure to recognize him for his first class service. We look forward to welcoming you back on your next Hawaiian holiday. A hui hou, Tammie C.

Denver, Colorado
Reviewed 9 December 2015

The entire property underwent a re-vamp in 2012, so much better than before. Always a great view of the mantas, now they have a good restaurant and bar to go with it. The fitness center is also greatly improved, all new equipment. Yes, it's an older resort, but is it clean and it is a really good value for the...

 Report
Helpful?
Thank GolfandCigars
Reviewed 9 December 2015

This hotel has a really nice view. If I had time, I really want just stay there and not going anywhere. The swimming pool is large and really awesome. The ocean view is amazing. Sit in the lobby and you can enjoy the ocean view. The Luau was good but a little bit expensive.

 Report
Helpful?
Thank Naiyin T
Toronto, Canada
Reviewed 9 December 2015 via mobile

Great hotel with beautiful grounds. Rooms are clean and comfortable.there it's no beach access but the beautiful pool makes up for it. There are restaurants and a souvenir store . There is a game room, spa and the gym. There is also a small chapel if you plan a wedding ceremony there. I had a great time staying there.

 Report
Helpful?
1Thank 549monica80
New York City, New York
Reviewed 9 December 2015

The Sheraton lived up to its standards. The room was ready when we checked in around 1pm, and I was automaticlaly upgraded to the quiet section facing the ocean, which was excellent. The spa was right next to our room which made our stay very relaxing because it was quiet! No noise from other guests! We spent Thanksgiving there and...

 Report
Helpful?
Thank GGG-NYC
canada
Reviewed 7 December 2015 via mobile

We stayed here in July if 2015. Our room was lovely we had an ocean view which overlooked the bay and beautiful mountains. The hotel was large and very clean. The staff at the front desk was amazing. The pools were beautiful and our kids loved swimming in them. They had ukelele lessons and lei making. Aunty Tutu and Nani...

 Report
Helpful?
2Thank mauihawaii09

2,050 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1552)
Viewed
Hotel & Grounds (426)
Viewed
Pool/Beach Area (178)
Viewed
Room/Suite (124)
Viewed
View from Room (146)
Viewed
Bathroom (44)
Viewed
Dining (56)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (4)
Viewed
0:12
Videos (1)
Viewed
Other (570)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (488)
Viewed
Amenities (101)
Viewed
Mountain View Two Double Room (47)
Viewed
Oceanfront King Room (51)
Viewed
Pool (63)
Viewed
Dining (43)
Viewed
The Hotel (183)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kailua-Kona
6.0 mi away
Courtyard by Marriott King Kamehameha's Kona Beach Hotel
31.7 mi away
Hapuna Beach Prince Hotel
5.8 mi away
Holiday Inn Express Hotel & Suites Kailua-Kona
Show Prices
Show Prices
Show Prices
25.8 mi away
Hilton Waikoloa Village
28.0 mi away
Fairmont Orchid, Hawaii
5.3 mi away
Royal Kona Resort
Royal Kona Resort
#9 of 14 in Kailua-Kona
2,767 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and other travellers.
71 questions
Ask a question

See all questions (71)

Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view at the back as opposed to the front or ocean view.”
TouheyMichelle80, 24 Apr 2017 | Read review
“If you don't get the ocean, get one facing the lawn and see the luau for free.”
angelar825, 21 Apr 2017 | Read review
“We were in 1407 and had a beautiful view - you can watch all the manta ray snorkel in the evening - fyi - big palm tree.”
MAChivers, 19 Apr 2017 | Read review
“If you are going to be in your room then upgrading to an ocean view is worth it.”
ShirleyB945, 17 Apr 2017 | Read review
“Kualoni (sp?) wing on 5th floor. In 4561, we only had neighbors on one side. Closer to the pool may be noisier.”
sparkinator99, 16 Apr 2017 | Read review
5 of 5