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Courtyard by Marriott King Kamehameha's Kona Beach Hotel

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Room & Suite (514)
Pool & Beach (208)
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Overview
  • Excellent36%
  • Very good47%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“abc store”(267 reviews)
“west tower”(66 reviews)
“small beach”(151 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Offers from Courtyard by Marriott King Kamehameha's Kona Beach Hotel
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Offers from Courtyard by Marriott King Kamehameha's Kona Beach Hotel
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,202)
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Traveller rating
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Show reviews that mention
All reviewsabc storewest towersmall beachthe big islandhawaiian historywithin walking distancepartial ocean viewisland breezecoffee shoppaddle boardsshops and restaurantspool barhotel is in a great locationloved this hotelbreakfast buffetocean frontali'i drive
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1 - 5 of 2,706 reviews
Reviewed yesterday

Stayed at this property on April 10th for 2 nights with a partial ocean view under name of Kyoungsin Min. Check in was smooth and fast. However, when we entered the room, the floor wasn't vacuumed properly, hair all over the place in the washroom...More

Thank 예나 김
Reviewed yesterday via mobile

My party and I arrived at the hotel approximately 9:30pm after traveling from NY for 14 hours. There one customer service agent at the desk. She noticed a line forming, so she called for assistance. Another male agent began to help my fiends check in....More

1  Thank LaSonda
Response from J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach HotelResponded yesterday

Aloha Lasonda, We regret the incidents you have described and would like to assure you that we will conduct an immediate and thorough investigation of your claims. The behavior and lack of professionalism is not typical of the way we conduct and treat our valued...More

Reviewed 5 days ago

We stayed one night here after coming in on a late flight. The staff was very friendly, otherwise it would get a poor. We started checking in about 10:30 and finally got to our room at 10:45pm. Fortunately we noticed a sheet of paper on...More

1  Thank Anna52496
Response from J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach HotelResponded 2 days ago

Aloha and thank you for writing to us about your experience. I do apologize that a more sensible room assignment was not provided to you and your family. Perhaps all the rooms in the West Tower had already been filled, We apologize that you were...More

Reviewed 5 days ago via mobile

In the heart of the small downtown area of Kona. Had an ocean view room and was fun to see all the activity taking place in the bay. Lots of tropical fish right at your fingertips for snorkeling...clearest water I have seen in all my...More

Thank Savvy Judge I
Response from J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach HotelResponded 4 days ago

Thanks for the feedback and comments, We are currently in the process of making improvements and updates to several areas of our hotel,with additional work to be done in the near future, We thank you for staying with us and we hope you'll be back...More

Reviewed 1 week ago

TBH, the hotel itself is nothing special. However, it's a great deal, a great location and friendly service. We loved being right at the pier which seems to be the life of the city. There seemed to be a small soupline for the homeless but...More

Thank Tina-in-Maryland
Response from J-HuGeneralManager, General Manager at Courtyard by Marriott King Kamehameha's Kona Beach HotelResponded 4 days ago

We;re so glad you enjoyed the uniqueness of our special place. We appreciate your choice to stay with us while you were in Kona, Jak Hu General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Outdoor pool
Details
Price range
US$202 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kailua-Kona
#2 On the Beach Hotel in Kailua-Kona
#5 Romantic Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Kailua-Kona
#2 On the Beach Hotel in Kailua-Kona
#5 Romantic Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1664)
Room & Suite (514)
Pool & Beach (208)
Dining (58)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
RNjen61
2 April 2018|
Answer
Response from jgluv2travel | Reviewed this property |
on the hotel's website there is a General information request form that you could try filling out regarding the tour information. There is supposed to be a tour desk/concierge but no contact information on the website. Just... More
1
Vote
Daniel F
4 February 2018|
AnswerShow all 4 answers
Response from kristyd82 | Reviewed this property |
I just went to the Website and used the contact us tab. They got back to me within a few hours :) Hope that helps.
1
Vote
Room Tips
"Ask for an ocean view if there are any available"
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"Of course the OCEAN view is the most requested, (co$t a bit more of course) But, ask for the city view..."
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"Find a better hotel"
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"Ocean View side Rooms Noisier due to Nightly Music"
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