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I guess I should start saying that I've never stayed in an extended stay before, but don't think I will again. The AC didn't work and they didn't seem to be in a hurry. There were several hairs on my bed near the pillow. The...More
We stayed here twice, once heading north and once heading south. It didn’t seem terrible the first night, but we checked in early, lots of shopping close by, staff was friendly, but on the way back we checked in late and had a different room,...More
1 Thank Melissa P
Response from Wiley B, Vice President Sales and Marketing at Suburban Extended Stay Hotel KennesawResponded 13 February 2018
I would like to thank you for taking time to review our hotel. We are an extended stay hotel that offers kitchens in every room and that can sometimes lead to problems as it did with your room. We inspect our hotel every day and...More
I stay for one night at this hotel and my experience was horrible people smoking in the hallways went i open the door i found the rugs all wet bathroom not clean all to noisy the only good thing the receptions the lady was niceMore
Response from Wiley B, Vice President Sales and Marketing at Suburban Extended Stay Hotel KennesawResponded 5 July 2017
Thank you for bringing to my attention your guest experience at our hotel. I would like to say this is not the normal experience our guest receive. I would ask that you call the hotel direct and speak with the General Manager.
I have informed...More
I travel for a living and know a good hotel from a bad one. This my friends is a good one. It is obvious the general manager April has coached her employees to assist their clients first and foremost. I travel about 200 days a...More
It is the worst attention and service I have received in my life, from the employees to the managers. Terrible the state and cleanliness of the room.
An employee knock knock the door at 11:30 pm to report that it was mandatory to keep trash...More