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Hotel Aux Vieux Remparts, The Originals Relais

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Traveller (507)
360
Panoramas (18)
Room & Suite (286)

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About

#2 of 4 hotels in Provins
Location
Cleanliness
Service
Value
L'hôtel Aux Vieux Remparts vous invite à un séjour dans un cadre élégant au cœur d'un village médiéval. Installé dans un bâtiment traditionnel à colombages, notre hôtel offre confort et convivialité. Que vous optiez pour des chambres traditionnelles ou des appartements spacieux, votre visite sera synonyme de qualité et de générosité. Retrouvez le Bistrot Aux Vieux Remparts pour une cuisine bistronomique, et le Dôme pour des plats du boucher ou végétariens. Nous mettons à l'honneur les produits locaux et le fait maison. Découvrez notre Spa Aux Vieux Remparts avec sauna, hammam et jacuzzi, où chaque détail a été pensé pour vous offrir une expérience relaxante. Le Lounge Bar, logé dans deux caveaux du 12ème siècle, peut être privatisé pour vos événements. L'hôtel dispose également de 9 salles pour des réunions professionnelles ou privées.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Couples massage
Non-smoking hotel
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Meeting rooms
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour front desk
Laundry service
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Room features
Air conditioning
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, French
1,192Review2Q+A9Room tips

Reviews
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Corinne L wrote a review Nov 2023
Paris, France7 contributions1 helpful vote
Average stay! Disappointed in room. Chipped paint through the room made it look second rate. Bathroom sink blocked. Heating in bedroom not working. Just 2 tea bags, 2 sachets of instant coffee, only one small bottle of water for two people and no mini fridge. Restaurant is nice, great food and far more in line with what we were expecting at the hotel.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 20 Nov 2023
Bonjour, Nous prenons note de vos remarques et sommes désolés de n'avoir pu répondre à votre attente. L'ensemble des points que vous avez mentionnés seront pris en compte à commencer par les bouteilles d'eau en chambre et la composition du plateau d'accueil. De même pour les opérations de maintenance qui sont réglées par nos prestataires. Au plaisir de vous accueillir à nouveau. La direction
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amareglia wrote a review May 2023
L'Hay-les-Roses, France2 contributions3 helpful votes
Positive : very good,ocation of the hotel, the hotel itself, the lounge, the restaurant/bistro, treatments by staff perfect and smart the welcoming, friendly and available staff, the perfect check-in check-out Negative: Restaurant , expensive and dishes below expectations Masage, as european style, effleurage not a massage, very disapointing
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 5 Oct 2023
Thank you very much for your feedback, we are really happy to read thaht you enjoyed our hotel, concerning the restaurant and the massage treatments, we take good note of your remarks to improve our services. Hope to see you again in Provins.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alain I wrote a review Apr 2023
Toronto, Canada1 contribution
Room in need of some love, very noisy environment. Service was sparse and not extremely attentive. The overall environment is great, but we saw better lodging possibilities while walking around the city.
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Review collected in partnership with this hotel
Date of stay: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 2 May 2023
Dear Alain, Thank you for your feedback, please be sure that we take note of your comments in order to improve our services. We are really sorry that your experience was not as expected and be sure that we will rectify. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sébastien wrote a review Mar 2023
8 contributions7 helpful votes
Good services, very good location in the center of the city with a parking near the hotel. Very good restaurant and breakfast. Friendly welcome and waiters at the reception and the restaurant. I recommend
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 21 Mar 2023
Bonjour, Nous vous remercions d'avoir laissé votre avis et sommes ravis de lire que votre séjour dans notre établissement fut agréable. Au plaisir de vous accueillir à nouveau, La direction
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff30226 wrote a review Dec 2022
Alexandria, Virginia70 contributions46 helpful votes
So we were in Provins for the December medeival fair. The city is jampacked and we brought our luggage with us, as we could not get a room in the city. I asked the good folks at the hotel if they would store it for me and they did. As a result we ate our meals at the hotel. Quid pro quo - absolutely. Was the service in the restaurant as good as the service at the hotel front desk. They were also exceptional.
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Date of stay: December 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 8 Jan 2023
Dear Sir, We would like to thank you for your nice feedback, we hope you enjoy our Winter Medieval Fair. Do not hesitate to come back for our Summer Medieval Fair or another Event. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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batie672 wrote a review Nov 2022
Paris, France7 contributions1 helpful vote
The hotel was very well located ("ville haute") to visit Provins, near the "vieux remparts" and restaurants, the room was clean and tall (we were two adults and one child) and the service was perfect.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 14 Nov 2022
Dear Sir or Madam, Thank you for your nice feedback, we are really happy to read that you enjoy your stay with your family. Hope to see you again, Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Spoutnik wrote a review Nov 2022
Montfort-l'Amaury, France1 contribution
It was a perfect stay for 1 night for visiting Provins. Room and restaurant was really appreciated. The hôtel just need to invest in electrical capabilities for cars : Plug-in and allocated slots. ---
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from La Direction, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 14 Nov 2022
Dear Sir or Madam, Thank you for your nice feedback, we are very happy to read that you appreciated your time in our establishment. We take note of your remark about the plug-in for cars, we have one eletrical terminal today but we hope to add some more soon. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nlecal800952 wrote a review May 2022
1 contribution
This hotel is very well located and easy to find. You can walk to all the main visits and attractions. There is a parking lot (free) for customers. The staff is professional and friendly. Breakfast is superb and the restaurant at the hotel is excellent, be sure to go downstairs for a drink in the "caves"!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pauline Chargée de communication, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 18 Jul 2022
Thank you for your kind overview, we are very proud to read that, hope to see your soon ! The Team of the Hôtel Aux Vieux Remparts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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swacqu892202 wrote a review Apr 2022
1 contribution
Aging hotel whose only interest is the excellent location and the spa. An expensive room with a view on the parking lot. Spa and pool unavailable during our stay without any commercial gesture from the hotel.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pauline Chargée de communication, Autre at Hôtel Aux Vieux Remparts, The Originals Relais
Responded 19 Jul 2022
Good Afternoon, We are really sorry to read that your experience was not up to your expectations. The spa has been closed since the end of April for unexpected renovation works. Yohan Marosz, Operations director, remains at your disposal to discuss your requests : direction@auxvieuxremparts.com. Hope to see your again after the total renovation of our Spa, Regards, The Direction.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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christelle c wrote a review Dec 2021
Morangis, France6 contributions2 helpful votes
it is a very nice hotel very welcoming. The bedrooms is beatifull. The waiters are very nice. The lounge bar is very beautifull. The breakfast has most choise. The spa is nice. beauticians are very pleasant
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£82 - £109 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hostellerie Aux Vieux Remparts
LOCATION
FranceIle-de-FranceSeine-et-MarneProvins
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL AUX VIEUX REMPARTS, THE ORIGINALS RELAIS - Updated 2024 Prices (Provins, France)

Frequently Asked Questions about Hôtel Aux Vieux Remparts, The Originals Relais
Which popular attractions are close to Hôtel Aux Vieux Remparts, The Originals Relais?
Nearby attractions include La Légende des Chevaliers (0.2 miles), Les Aigles des Remparts (0.3 miles), and La Grange aux Dîmes (0.03 miles).
What are some of the property amenities at Hôtel Aux Vieux Remparts, The Originals Relais?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hôtel Aux Vieux Remparts, The Originals Relais?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hôtel Aux Vieux Remparts, The Originals Relais?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hôtel Aux Vieux Remparts, The Originals Relais?
Conveniently located restaurants include La Terrasse du Chatel, Au Bon Terroir, and Restaurant Le Clos St Jacques.
Is Hôtel Aux Vieux Remparts, The Originals Relais located near the city centre?
Yes, it is 0.6 miles away from the centre of Provins.
Are pets allowed at Hôtel Aux Vieux Remparts, The Originals Relais?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Aux Vieux Remparts, The Originals Relais offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hôtel Aux Vieux Remparts, The Originals Relais?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hôtel Aux Vieux Remparts, The Originals Relais?
Many travellers enjoy visiting La Légende des Chevaliers (0.2 miles), La Grange aux Dîmes (0.03 miles), and La Tour César (0.2 miles).
Is Hôtel Aux Vieux Remparts, The Originals Relais accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.