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Watertown Hotel - A Staypineapple Hotel

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#25 of 100 Hotels in Seattle
Certificate of Excellence
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1 room 2 adults 0 children
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Watertown Hotel - A Staypineapple Hotel
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1,016 Reviews from our TripAdvisor Community

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California
Reviewed 5 days ago NEW

The finishes in the room were worn. The shower barely worked/dripped out; I couldn't even rinse my hair. The wifi was very weak. Not worth the money I paid; I would not stay there again. Staff never even asked how my stay was.

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Helpful?
Thank LEsandiego
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear LEsandiego, We regret to hear that your experience with us was sub-par and would like to offer our sincerest apologies. The idea that our staff did not ask about your stay is more than just concerning as this would certainly be a standard piece of our check-out process. Anytime a guest feels unsatisfied, it is our goal to make...

Reviewed 5 days ago NEW

The Watertown is clean and comfortable. The staff is polite, competent, and friendly. The rooms are beautiful and there are a number of small touches that make your stay seem special (Tommy Bahama lotion and soap dispensers, down comforters).

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Helpful?
Thank Michael L
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Michael L, Thank you for sharing some of your favorite things about the Watertown. It is always a joy to hear that the small things really are appreciated! We will be sure to commend our staff for a job well done. Thank you for choosing Pineapple, we look forward to welcoming you back! Kind Regards, Caitlin

Reviewed 1 week ago

The shuttle drivers, Julio and Adi, were very courteous and helpful. Their knowledge of Seattle, kindly dispositions, and friendly courtesy helped make our vacation a truly enjoyable experience. Stan Davis

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Helpful?
Thank Stan D
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Stan D, We are delighted to hear that our shuttle drivers made a difference in your overall experience. We will be sure to commend Julio and Adi for yet another job well done! Your feedback is appreciated and we hope to welcome you back soon. Thank you for choosing Pineapple! Kind Regards, Caitlin

Phoenix
Reviewed 1 week ago

Hotel is easily accessible by car from the freeway and by foot to University of Washington and has some good restaurants within a few blocks walking. Staff was fine, not overly friendly but not rude either. Parking is under the hotel and plenty of spaces but they are small spaces. We were not impressed with breakfast at the cafe, pretty...

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Helpful?
Thank travelingagain08
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear travelingagain08, We are sorry to hear that you did not have a restful experience. For what its worth, we do have a lighter blanket with a top-sheet enclosed in every closet - with extras available by request. We understand everyone has a different preference when it comes to sleeping temperatures; your comfort and satisfaction are extremely important to us!...

boston
Reviewed 1 week ago

Excellent home base for a five day visit. My room was spacious and comfortable. The bed was comfortable, I liked the robe, I used the computer and printer downstairs and appreciated the Keurig, bottles of water, fridge and microwave. My only complaint was that I could use more light next to the bed for reading.

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Helpful?
Thank july2007boston
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear July2007boston, We are happy to hear that you enjoyed your experience with us! We try our best to create a setup that works no matter the length of stay or the reason for travel! We appreciate your feedback on the lighting and will be sure to look into what options we might have there. Thank you for choosing Pineapple,...

Reviewed 1 week ago

This was our second stay at Watertown, visiting our daughter at U Dub. Great room, friendly staff at a good price. The coffee shop is a great stop form morning breakfast and just relaxing - seems to be visited by lots of locals too.

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Helpful?
Thank Kevin K
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Kevin K, Thank you for sharing your experience with us! We are ecstatic to hear that Watertown is quickly becoming your home away from home when visiting your daughter. We love getting to meet the families of UW and look forward to welcoming you again in the future. Thank you for choosing Pineapple! Kind Regards, Caitlin

Brooklyn, New York
Reviewed 1 week ago

Location was great and the staff was generally very friendly although not terribly knowledgeable about the surrounding area. Main problem was that our neighbor above us stomped around for long periods of time, often at 2:30am or 4am. When I complained to the front desk I was told the offending party had checked out, but this turned out to be...

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Helpful?
Thank SawyernStellasmom
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear SayernStellasmom, Thank you for providing feedback on your recent visit. We are sorry to hear that there were a few shortcomings that put a damper on your overall experience. It is possible that there was some misunderstanding on where exactly the noise was coming from if the room above you was showing as vacant; regardless, we'll be sure to...

Muskegon
Reviewed 1 week ago

Great rooms. Great location. Great people. Very different. Enjoyed the stay. Pineapple is stuck in my mind. May be the restaurant needs to be named Bikini Bottom. Few paintings of Sponge Bob will add to the color.

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Helpful?
Thank Venkat M
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Venkat M, Thank you for sharing your experience. Regardless of cafe names and potential decor, we are delighted to hear that everything was to your liking. We strive for a fun environment and would be happy to point you in the direction of a great place to find a Krabby Patty -- err, Burger -- should you ever need...

Vero Beach, Florida
Reviewed 1 week ago

For us it is all about convenience. Our kids live close by so it's a good choice. Rooms are decent size and well appointed in general. My wife says it could use a makeup mirror but other than that, most things were good. The drain in the sink "gurgled" some at night but stopped after about an hour. That's nitpicking...

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Helpful?
Thank Miamipunter
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Miamipunter, We appreciate you sharing your thoughts with us! We are delighted to hear that our location works so well for you both; getting to know the families of those in attendance at UW is just one of the many things we love about what we do. Thank you for choosing Pineapple, we look forward to welcoming you again...

Bend, Oregon
Reviewed 1 week ago

We travelled to Seattle to look at the University of Washington for my daughter. We found check in at the Watertown to be smooth, quick and friendly. We found the room to be very fun with great bedding and modern décor. Especially loved the clean hardwood floors. The parking was well worth the $20 as it was secure and lit...

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Helpful?
Thank Theresa W
Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple Hotel, responded to this review

Dear Theresa W, Thank you for sharing some of your favorite things about Watertown! We are delighted to hear that everything was perfect. In the future, don't hesitate to ask if you missed the cupcake service; our staff members would be more than happy to grab a few from the back to keep the sweet tooth happy! We hope to...

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  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Watertown Hotel - A Staypineapple Hotel staff and other travellers.
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Dallas, Texas
6 months ago
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Questions? Get answers from Watertown Hotel - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a high floor, for the quiet. But this may also have been why the shower and wifi were weak (which is ridiculous).”
LEsandiego, 24 Apr 2017 | Read review
“ensure your room isn't located between two stairwells. Ours was and we could heaar people tromping up and down all night.”
565stand, 21 Apr 2017 | Read review
“Avoid having people above you if possible”
travelingagain08, 20 Apr 2017 | Read review
“Corner room was very large. We also had a view of Mt. Rainier.”
july2007boston, 20 Apr 2017 | Read review
“Stayed in a wonderful corner room on second floor”
theresaw276, 17 Apr 2017 | Read review
5 of 5