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Watertown Hotel - A Staypineapple Hotel

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Traveller (234)
Room & Suite (311)
Storyboard
Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“u district”(77 reviews)
“pineapple cafe”(32 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,248)
There are newer reviews for Watertown Hotel - A Staypineapple Hotel
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Traveller rating
709
357
101
37
20
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709
357
101
37
20
Show reviews that mention
All reviewsuniversity districtu districtpineapple cafeportage bay cafecupcakestop sheetfree shuttlemicrowave popcornpineapple waterpineapple hospitalityunderground parkingtommy bahamaacross the streetshuttle servicefree breakfastfew blocksfront desk staff
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11 - 15 of 1,224 reviews
Reviewed 2 weeks ago

Overall the hotel was clean, friendly, and very cute! The beds were soft and comfortable. It was very clean and the front desk was very helpful. I love the pineapple theme! Great location and awesome mini-market across the street.More

Review collected in partnership with this hotel
Thank mylilmoocow
Response from Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple HotelResponded 1 week ago

Dear mylilmoocow, We appreciate you taking the time to share your experience with us. We are delighted to know that everything was perfect and would love to welcome you and your daughter for your next getaway! Thank you for choosing to Stay Pineapple, we would...More

Reviewed 2 weeks ago via mobile

This is a cute swanky hotel located super close to UW. Everyone was super helpful and accommodating. The kids were stuck in the elevator and the staff went above and beyond to rectify the situation and compensate us for the inconvenience. The rooms are really...More

Thank SFIrish69
Response from Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple HotelResponded 1 week ago

Dear SFIrish69, Thank you for remaining in good spirits despite the entrapment experienced; our sincerest apologies remain as this is not a frequent occurrence by any means. We are delighted to know that the staff handled your situation with tact and that the rest of...More

Reviewed 2 weeks ago

After double booking and one at the wrong location, the staff was extremely helpful and helped to right my wrong. The error was mine, but the third party booking company was confusing and I had a credit card switch mid transaction, hence I thought the...More

Review collected in partnership with this hotel
Thank Michele W
Response from Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple HotelResponded 1 week ago

Dear Michele W, Thank you for sharing your experience with us! It is always reassuring to know that our teams are doing everything they can to ensure the highest level of service! Mis-bookings happen frequently and we are always happy to help sort it out...More

Reviewed 2 weeks ago

The floors were very sticky at the entryway. No sheets on bed. No popcorn. Amenity fee was charged for nothing. Most of the jets on the hot tub did not work, the remaining jets worked poorly. Very thin walls and could hear neighbors talking and...More

Review collected in partnership with this hotel
Thank blindmerri
Response from Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple HotelResponded 1 week ago

Dear blindmerri, Thank you for bringing such concerns to our attention. Rest assured our housekeeping manager is looking into this as standard practice is to run and clean the jets between each and every guest. We offer our sincerest apologies for the shortcomings experienced and...More

Reviewed 2 weeks ago

We were happy with the Watertown Hotel from start to finish. Rooms were nice with a comfortable bed, good-sized room, and nice a good bathroom. The front desk was great to take care of everything for us, whether it was a random questions about the...More

Review collected in partnership with this hotel
Thank bachkm
Response from Caitlin F, Front Office Manager at Watertown Hotel - A Staypineapple HotelResponded 2 weeks ago

Dear bachkm, Thank you for taking the time to share your experience. We would expect nothing less of our excellent staff members and are delighted to know that our facilities proved to be equally accommodating. It would be our pleasure to welcome you time and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$168 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Seattle
#32 Romantic Hotel in Seattle
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$168 - US$395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Seattle
#32 Romantic Hotel in Seattle
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (234)
Room & Suite (311)
Dining (27)
Pool & Beach (1)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Bruce G
8 February 2018|
AnswerShow all 3 answers
Response from LaceyKing | Property representative |
Hi Bruce, SeaTac international Airport is about 20 miles from Watertown Hotel, it can take 30min-1hr by car depending on peek traffic times. If you're looking for easy transportation options feel free to call us directly... More
1
Vote
Shari C
25 July 2017|
AnswerShow all 7 answers
Response from Darlyn C | Reviewed this property |
I believe we paid $20. Contact the hotel
0
Votes
Lisa H
17 July 2017|
AnswerShow all 2 answers
Response from Salvador Z | Reviewed this property |
Sorry we did not use the sofa bed so I can't give you opinion. The beds however are great!
0
Votes
Room Tips
"Still trying to figure how best to figure out the duvet covers. ;>)"
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"It is a little dark- could have had more lights. Just a heads up."
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"High floor room is better"
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"Water pressure is terrible. Comforters are TOO hot and no alternative."
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