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Extended Stay America - Anchorage - Downtown

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Room & Suite (13)
Dining (2)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Indoor pool
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
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135Reviews
19Photos
0Q+A
33Room tips
Traveller rating
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  • 28
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  • 29
  • 38
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Popular mentions
We recently stayed at the Extended Stay America in Anchorage, Alasks downtown on 8th Street. The place was nice and clean and the staff was excellent. There are two points that need to be made though, 1. their breakfast consisted of only coffee, small muffins, oatmeal, and no
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Response from 00esa, Manager at Extended Stay America - Anchorage - Downtown
Responded 8 Nov 2018
Ray, thank you or being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed with our courteous associates. However, we are sorry for the inconvenience you had. On behalf of everyone here, we invite you both to revisit us for an even better experience. Sincerely, Hotel Management
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this is a very tired accommodation and needs a major overhaul. Further, the facility/room were not clean. For example there was debris on my bathroom light switch and the breakfast tables were filthy, not having been cleaned from the day before. Street people are an issue.
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Response from 00esa, Manager at Extended Stay America - Anchorage - Downtown
Responded 27 Sep 2018
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained, and we assure you we are investigating the issues you mentioned. We truly hope you will consider giving us another opportunity to serve you better in the future.   Sincerely, Hotel Management
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Hopefully Title summarizes. But if you need details please read on. Booked the hotel via Expedia which said "Free Parking" and "Free Breakfast". When I went there check-in was fine and they mentioned the parking in adjacent lot and was provided a parking tag. But I went to
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Response from 00esa, Manager at Extended Stay America - Anchorage - Downtown
Responded 17 Aug 2018
Prabhakar, thank you for sharing your feedback. We sincerely apologize for the difficulties you had in parking your vehicle and that your room was not inspected before your arrival. Your comments have been shared with our Housekeeping and Maintenance team members, so we can take action to prevent these issues from happening again. With regards to the room rate, please contact us at our front desk so we can review the charges and assist you further. Everything we do is aimed at providing you with a better hotel experience. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
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We booked two rooms for one night. We checked into both rooms since they had been ‘cleaned’. One room was clearly not cleaned at all and the other room, which was supposedly cleaned, had dirty mirrors, and a sticky, crumby mess on the table tops and dirty counters. We were so
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Response from 00esa, Manager at Extended Stay America - Anchorage - Downtown
Responded 14 Aug 2018
Thank you for reviewing our hotel. Please accept our apologies for the cleanliness and noise issues you encountered while you were here. We assure you that we have shared your concerns with our concerned team, and we’re working on our procedures in order to prevent such situations from happening again in future. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
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Had to call front desk many many times over & over again front desk phones rang like more than 30 times per call called almost 3 dozen times ! Finally get someone on phone it was not even front desk personnel it was a houseman or housekeeper! When the male answers he was Very
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Response from 00esa, Manager at Extended Stay America - Anchorage - Downtown
Responded 14 Aug 2018
Thank you for letting us know about your stay. We are extremely concerned to read your comments about our service and apologize for our staff member being rude to you. We know our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management
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Album Categories
All photosRoom & SuiteDining
Photo provided by managementExtended Stay America - Anchorage - Downtown
Studio Suite - 1 King Bed
Photo provided by managementExtended Stay America - Anchorage - Downtown
Studio Suite - 1 King Bed
Photo provided by managementExtended Stay America - Anchorage - Downtown
Studio Suite - 1 King Bed
Photo provided by managementExtended Stay America - Anchorage - Downtown
Fully Equipped Kitchens
Photo provided by managementExtended Stay America - Anchorage - Downtown
Studio Suite - 2 Queen Beds
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"Do Not Stay Here"
"Find another hotel"
"Stay away from this hotel."
"If you're sensitive to traffic noise choose an interior room. We were street facing but the sound machine we brought for our baby helped."
"Book another hotel"
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PRICE RANGE
US$85 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe anchorage - downtown hotel anchorageextended stay anchorageanchorage extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesAlaskaAnchorage
NUMBER OF ROOMS
89
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