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Hilton Garden Inn Anchorage

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Hilton Garden Inn Anchorage
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641 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Reviewed 1 week ago

Very clean and nice stay. The location is ideal for shopping and easy to get to places to eat. Would recommend the Hilton Garden Inn to all my family and friends. My husband and I will stay at the Hilton Garden Inn on our next trip to Anchorage.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Connie S
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Connie S, Thank you for taking the time to review your most recent stay with us here at the Hilton Garden Inn Anchorage. It's great to know that our guests love our location within Anchorage and we agree that it's easy to commute to and from the hotel to many exciting activities in the greater Anchorage area. We appreciate that...

Anchorage, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 13 January 2017

Hilton Garden Inn Anchorage has the friendliest staff throughout the hotel. Clean, efficient, courteous, goes out of their way to accommodate any guest in the hotel!! We have been staying here for the past 2 years and love it totally!! Each time we love to see the same smiling faces. The food is excellent and top notch service :) A...

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Helpful?
1Thank Morgan A
About Hotel's Favourite Review
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Morgan A, Wow! Thank you so very much for your amazing review of Hilton Garden Inn Anchorage! Our goal is to provide our guests with a level of cleanliness and accommodating service that keeps them returning to our hotel. I am pleased to hear we accomplished this with you. I will be sure to share your kind words with...

Anchorage, Alaska
Reviewed 1 week ago

The staff at this location was hospitable and welcoming. The facility is a newer facility and well-maintained. Its location near to both the airport and restaurants is great. I live in Anchorage but if I have guests coming in to town I will recommend this location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Janet B
Reviewed 1 week ago

The entire staff at the Hilton Garden Inn in Anchorage are all excellent and eager to make your stay wonderful. Misty and Joe in the restaurant we super accommodating and served me even though I aimlessly wandered in well before the restaurant opened. Going above and beyond to make your stay welcoming and pleasant is in the DNA of this...

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Helpful?
1Thank Cliff F
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Cliff F, Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I am so pleased to hear our staff was attentive to your needs and That Misty and Joe went above and beyond! It is our goal to provide our guests with a level of quality service that...

Lacey, United States
Reviewed 2 weeks ago

Very comfortable hotel with a great bed and different thickness pillows that I like. The Internet was free and fast so I was able to get some work done while I was here. I had some problems with the TV and my stomach told me they use butter when cooking my omelet in the morning. Oh, no free breakfast here...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank chrismorgand
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

chrismorgand, Thank you for staying at The Hilton Garden Inn Anchorage! My sincerest apologies for your breakfast experience . Our goal is to provide our guests with a level of quality service and amenities that makes their stay comfortable. I am so sorry we fell short of that during breakfast. I am however glad to hear that the rest of...

Nome, Alaska, United States
Reviewed 2 weeks ago

Overall service was good from front desk to housekeeping. Staff was extremely efficient and helpful, and pleasant. The dent to the experience was a noisy neighbor, talking and/or shouting during the early hours of the morning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank juliewaimunl
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

juliewaimunl, Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I am so pleased to hear our Housekeeping staff was attentive to your needs and you enjoyed you stay. I will be sure to pass on your kind words to the entire Housekeeping staff. It is our goal to...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

Stayes overnight prior to train trip to Seward. Very good service and accommodations. The location is excellent as there are a number of restaurants in walking distance. There is a Starbucks in near walking distance. C street is the front street and is convenient as it goespecially directly the train station.

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Helpful?
Thank A TripAdvisor Member
Saul P, Manager at Hilton Garden Inn Anchorage, responded to this review

Thank you so much for your review of Hilton Garden Inn Anchorage! I am so pleased to hear our location was convenient for you. We strive to provide our guests with a level of quality service and room accommodations, making the stay more memorable. I am so glad we accomplished that with you. We look forward to welcoming you back...

Anchorage, Alaska
Reviewed 3 weeks ago

Broken bed, no interenet on business center computers, late check out granted but was unable to access my room after 12 without asking for someone to open my door. Triangle shaped jacuzzi tub in room very uncomfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sherrybR5568IA
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear sherrybR5568IA, Thank you for sending us your feedback in regard to your stay. My sincerest apologies for your experience with the comfort of the bed and jacuzzi. Our keys do deactivate at the checkout time of noon. My apologies we did not provide you with and updated key. Our goal is to provide our guests with a quick resolution...

Seattle, Washington
Reviewed 3 weeks ago

This hotel has been nicely remodeled. There is a nice made to order breakfast at a very reasonable price. I had room service for dinner and it was tasty and delivered in a timely manner. I came down with a flu bug and requested some crackers and broth....I was told the kitchen didn't open until 5 pm. It would have...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank betsyveal
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear betsyveal, Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I do hope you are feeling better. It is great to hear you like our remodel. I am so sorry we did not offer you something to ease your stomach. It is our goal to provide our guests...

Reviewed 4 weeks ago

I've stayed at this hotel 3 nights a week for the past 6 weeks. The friendly morning and evening staff/hosts go out of their way to make you feel at home. Misty in the mornings is a pleasure to start the day with. My breakfast is fast, made to order, and always tastes great. The front desk staff are always...

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Helpful?
Thank John H
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello John, Thank you so much for your great review of Hilton Garden Inn Anchorage! I am so pleased to hear our staff was helpful, attentive and you enjoyed our cook-to-order breakfast. We aspire to provide our guests with a level of quality service that enhances their stay. I am so glad we accomplished that with you. I will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Dr, 4555 Union Square Drive, Anchorage, AK 99503-7245
Region: United States > Alaska > Anchorage
Price Range: £92 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Expedia, Cheap Tickets and Travelocity so you can book your Hilton Garden Inn Anchorage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Hilton Garden Inn Anchorage Alaska
Hotel Style:
#3 Family Hotel in Anchorage
#5 Business Hotel in Anchorage
#6 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Anchorage staff and other travellers.
15 questions
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Roswell, New Mexico
6 months ago
Cambridge, Massachusetts
Indian Harbour Beach, Florida
over a year ago

See all questions (15)

Questions? Get answers from Hilton Garden Inn Anchorage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain side rooms are quieter in the early mornings than those facing "C" Street.”
 of 5 bubbles E6045LDjohnh, 26 Jan 2017 | Read review
“All the rooms are awesome and clean!!”
 of 5 bubbles morgana515, 13 Jan 2017 | Read review
“1st floor on the end provides easy access from outside and very quiet”
 of 5 bubbles barrystarr2000, 14 Dec 2016 | Read review
“4th floor to avoid foot noise, and "mountain"/mid-town view side for quieter nights sleep.”
 of 5 bubbles jra3, 7 Dec 2016 | Read review
“Mountain view is great if you can get it.”
 of 5 bubbles G7217CQtomh, 10 Nov 2016 | Read review
5 of 5